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Mamaroo
 
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Reviews
  • Review count
    2
  • Helpfulness votes
    28
  • First review
    May 7, 2017
  • Last review
    May 7, 2017
  • Featured reviews
    0
  • Average rating
    3
 
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Mamaroo's Reviews
 
Simple Mobile - Keep Your Own Phone SIM Card Kit
Simple Mobile - Keep Your Own Phone SIM Card Kit
Easily add a backup SIM to your phone with this Simple Mobile Keep Your Own Phone SIM Card Kit. The 3-in-1 SIM ensures you can use it with standard, micro and nano SIM slots.
 
Customer Rating
1 out of 5
1
As a CS Rep myself, WORST CUSTOMER SERVICE
on May 7, 2017
Posted by: Mamaroo
I purchased two, one for me and one for my husband. I got a new number which was fine, set up my phone and it was working fine. My husband wanted to keep his number so I chatted with customer service explaining the situation. Without reading my message, the person cancelled my phone and put my husbands phone with my new number. I said that's not what I wanted and he said sorry they would have to send us two new SIM cards because he then invalidated both. I called customer service and nobody apologized, they talked down to me the entire time, and apparently every representative is a supervisor because if you ask for one they just tell you they are already a supervisor. I talked to four different people and no one would fix THEIR mistake or even try to help me. I've worked in customer service for years, so I really try to be kind and respectful when talking to reps, but this company is terrible. We will just stick with T-Mobile. I cannot stress this enough, go with a different company.
My Best Buy number: 4315819944
Mobile Submission: True
No, I would not recommend this to a friend.
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+20points
22of 24voted this as helpful.
 
Simple Mobile - Apple iPhone SE 4G LTE with 16GB Memory Prepaid Cell Phone
Simple Mobile - Apple iPhone SE 4G LTE with 16GB Memory Prepaid Cell Phone
Put the power of Apple in your pocket with the Simple Mobile iPhone SE. The compact size fits comfortably in your hand, while the large touchscreen display lets you play games, text or watch video effortlessly. Featuring a FaceTime HD camera with retina flash, the Simple Mobile iPhone SE makes it easy to take flawless selfies to share with friends.
 
Customer Rating
5 out of 5
5
Great phone and great price!
on May 7, 2017
Posted by: Mamaroo
This is a fantastic price for this phone! I don't see anywhere that it says this phone is unlocked, so I don't understand the negative reviews... switching from T-Mobile (same network) my husband and I are saving a ton with Simple Mobile. I highly recommend the phone and service.
My Best Buy number: 4315819944
Mobile Submission: True
I would recommend this to a friend!
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0points
6of 12voted this as helpful.
 
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