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    December 1, 2016
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cbass's Reviews
 
Control lamps, air conditioners and other small appliances remotely with this versatile iHome SmartPlug. Compatible with Siri, Google Assistant, Amazon Alexa and more, this clever plug lets you switch devices on or off while you're on the road. Use multiple iHome SmartPlug units to create custom modes and save energy.
 
  • My Best Buy® Elite Plus Member
Customer Rating
4 out of 5
4
Finally works...
on December 1, 2016
Posted by: cbass
Once the product is set up, it works without any problems (at least so far). Setting it up, however, now that's another story...
The included instructions mention to plug the device in, download the iHome Control app, and set up the plug by pressing "Add device" in the devices tab. Following these instructions (provided by the manufacturer), I simply could not get my plug to connect- it would give me an "Accessory pairing failed (18)" error each time. After digging around online, someone mentioned a step that was not noted anywhere in the documentation: Go into your WiFi settings on your device, and the iHome Smart Plug should appear as a new device on the bottom of the list. I should mention, this is using an iPhone/iOS device- not sure if it's the same process for Andriod. Once the plug is selected from the WiFi list, the setup process is seamless- you don't even have to open the iHome Control App...
I'm typically not one for writing reviews, but I've spent over an hour trying to figure out how to get this thing up and running, whereas my WeMo setup (despite not being HomeKit-enabled), took about 5 minutes. Hopefully this will help anyone experiencing the same error message (and thank you to the person who originally posted this fix)! Docking one star for the incorrect/incomplete instructions and the tedious setup.
My Best Buy number: 0962155176
I would recommend this to a friend!
+25points
27of 29voted this as helpful.
 
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