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Buzz51
Buzz51's stats
- Review count1
- Helpfulness votes34
- First reviewJuly 4, 2016
- Last reviewJuly 4, 2016
- Featured reviews0
- Average rating1
- Review comment count1
- Helpfulness votes0
- First review commentFebruary 12, 2011
- Last review commentFebruary 12, 2011
- Featured review comments0
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Buzz51's Reviews
KitchenAid 25.8 Cu. Ft. Refrigerator: With 5 doors, including 2 external drawers, this refrigerator offers customized temperature control to promote long-lasting freshness. Adjustable shelves and a 3-tier freezer drawer keep items organized.
Customer Rating
1
HUGE REGRET! Major issues and poor support!
on July 4, 2016
Posted by: Buzz51
from TX
We had this refrigerator delivered to our home in late January and it's been a nightmare. Last straw that drove this review was I had to shut off the water source this morning because I woke to find a huge puddle of water from the ice/water dispenser leaking. Great timing...today is 4th of July in San Antonio! Thanks Pacific Sales/Kitchen Aid!
The parade of problems began at first week of delivery. The freezer was frosting all food badly. We called and were told it might be because it was new and would clear up. After it didn't, we finally got a technician out to repair and the door had been put on wrong with a gap. Okay, fixed....or we though. Moving forward, we noticed the ice machine would not work properly and was constantly clogging up with ice. I have to remove the ice bin and take a huge chunk of ice that develops weekly. The water drips constantly from the door, which we'd try controlling with a small towel between tech visits. Now, we are waiting on a new door, because the ice maker and water dispenser barely works... it was working at about 20% of the capacity I'd expect, but we were dealing with it limping along for now, and this piece of junk is now leaking worse. We've had Pacific Sales/Kitchen Aid service out to the house 5 times! Got to take time off work to spend half a day with a technician, only for another issue to arise. This is a huge frustration. We are stuck with a very expensive LEMON, but since we are beyond the 15 day delivery, Best Buy/Pac Sales only offers another warranty visit but will not replace the thing.
We had originally bought a Samsung during a Black Friday event for our new home, but shortly before delivery, we changed our mind as this was supposed to be a great refrigerator...DUMB MOVE on my part!!!
This is the LAST THING I will EVER purchase from Best Buy! I am SO FINISHED with these people. This refrigerator has cost me a LOT. Got the thing on sale, but bought an extended warranty and had to use approximately 25 hours of annual leave or time off without pay to be home to deal this these problems that STILL ARE NOT RESOLVED!
My Best Buy number: 2219244374
No, I would not recommend this to a friend.
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34of 43voted this as helpful.
Buzz51's Review Comments
Control up to 8 devices using this Logitech Harmony 650 915-000159 universal remote that is compatible with more than 225,000 devices across more than 5,000 brands for wide-ranging use. One-touch activity buttons simplify option selection.
Overall
5 out of 5
5 out of 5Great all in one remote
By Certl
from Natick, MA
Pros:
easy to set up
customizable
easy to set up
customizable
Cons:
rattles when you pick it up which I'm told is supposed to happen because it's the sensor, need to get used to it.
rattles when you pick it up which I'm told is supposed to happen because it's the sensor, need to get used to it.
Buzz51
TX
It should not rattle
February 12, 2011
Mine does not rattle. It is a great remote.
0points
0of 0voted this comment as helpful.
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