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dMick
 
 
 
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    November 30, 2015
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dMick's Reviews
 
LG 24" Tall Tub Built-In Dishwasher: Experience exceptionally clean dishes at just the touch of a button with this powerful LG dishwasher. Variable spray pressure technology and a hybrid condensing dry system ensure a deep, sanitized clean for a generous amount of dishes.
 
Customer Rating
1 out of 5
1
THE WORST! Poor engineering = Repeat Failures
on November 30, 2015
Posted by: dMick
We've owned this unit for nearly 3 years and we just ordered a new dishwasher due to repeat failures.
- First, the control panels shorted out just after 1-year P&L warranty, so the part was covered, but the $300 in labor/troubleshooting was not covered by warranty.
- Next the drain pump failed after 2-year P&L warranty had expired. Apparently this happens often with this unit. I was given some lame excuse about which detergent to use, so we switched and the replacement part failed within 2 weeks.
- Thankfully the replacement part was warrantied for 90 days and parts & labor were covered here.
- Just last week, after nearly owning this unit for 3 years, the DRAIN PUMP FAILED AGAIN! I refused to pay another $150 in parts and labor to get this poorly engineered unit fixed.
As others have said, your dishes have to be nearly spotless when you use this "washer" to essentially just rinse your dishes. Because of all the failures, I made sure my dishes were pretty clean going in, but the drain pump failed again and I'm done. We bought a cheap Kenmore to replace this machine.
We have other LG appliances, which are great, but this unit is the worst. The Best Buy sales reps even told my neighbor to avoid LG Dishwasher because they can't make a decent dishwashing appliance. But Best Buy personnel did speak highly of their other appliance offerings.
No, I would not recommend this to a friend.
+17points
17of 17voted this as helpful.
 
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