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KipN
KipN's stats
- Review count1
- Helpfulness votes20
- First reviewDecember 22, 2016
- Last reviewDecember 22, 2016
- Featured reviews0
- Average rating2
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KipN's Reviews
Use a washer you can trust. This Samsung appliance is gentle on clothes and tough on dirt, stains and bacteria. Plus, it has the room and speed to get more laundry done in less time.
Customer Rating
2
Worried about reliability
on December 22, 2016
Posted by: KipN
This washer gets two stars because it quit after two months in the job. Turns out the motor was finished and an inverter control module had to be replaced. We did purchase the extended warranty (thank God) but this all happened under the regular warranty. The local service guy was excellent but it did take three visits and 10 days before we were back up and running. Perhaps this is a rare event but it did happen and all should be aware.
The washer has great features but we replaced a set of 25 year old Matags that were still going strong. (Never needed a repair) Hoped for better efficiency with this set and it is too soon to notice. Certainly using less water than the top loader.
Good luck to you all and you should consider the cost of the extended warranty when making your decision to buy this set.
My Best Buy number: 4007889460
No, I would not recommend this to a friend.
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