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- First reviewJune 22, 2016
- Last reviewJune 22, 2016
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- Average rating4
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unbiased's Reviews
With 14 wash cycles and a large-capacity design, this washer makes it easy to do laundry for the whole family. ThinQ technology lets you remotely start the washer and monitor the cycle with your smartphone. Plus, you can download special cycles, monitor energy usage and more. Five temperature settings allow precise adjustments, and steam helps detergents to dissolve properly for a deep clean.
Customer Rating
4
Great for Wash / Bad WiFi-App Integration
on June 22, 2016
Posted by: unbiased
I bought the Washer, Dryer and Sidekick. Ran through several loads so far and really love the cleaning results.
The WiFi setup; however, was not well documented and complicated. I ended up holding down the WiFi connect button and then searching on my iPhone for the Washer/Dryer WiFi connection (doing each one separately) - looked up my network settings for the gateway and plugged the gateway IP in the browser which took me to the network config page for the item... This finally get the device online and connected to SmartThinQ.
The App, what a terrible effort, it has not been updated since 2014 and clearly does not yet support either product (at least on the iPhone). I found a PDF for LG's Home Chat which is a service through an app called "LINE" - downloaded and noticed it could add my Dryer but not the Washer... have not yet tried it, but it would be nice if I could tell when a cycle was finished since my pair are in the basement.
Tried via the website and it constantly fails on the Washer - cannot upload onto either device pre-programmed wash/dry settings from the website - it just goes to a page cannot be found.
The Sidekick, only have had the pair up and running since this last week and have only tried this with one load. It is small (as expected) so really only useful when you have a small load - like a single outfit or what not. Also, in case you are wondering, the Sidekick does not have WiFi integration.
The steam function on the Dryer, experimented with this - it basically squirts water on the clothes, there is a sanitary steam function which eventually turns the squirting water into steam - have not had a reason to try this yet so not sure how well this function works. But it does seem to squirt/spray what seems like a lot of water... [based on an empty drum]
I may seem highly critical, but for this price point I would have expected everything promoted about these devices to work out of the box. Once they do, and I can be upstairs and my phone tells me to transfer the wash to the dryer or that it's time to fold the laundry, then I will be excited about my purchase! Because these are otherwise pretty great!
My Best Buy number: 0024226066
I would recommend this to a friend!
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+12points
12of 12voted this as helpful.
Care for your family's clothing with this dryer, which features a quiet design for minimal disruption and dual LED digital controls that make it easy to choose between the 14 preset drying cycles. ThinQ technology lets you remotely start the dryer and monitor the cycle with your smartphone. Plus, you can download special cycles, monitor energy usage and more. Automatic temperature control and a moisture sensor ensure efficiency.
Customer Rating
4
Great for Wash / Bad WiFi-App Integration
on June 22, 2016
Posted by: unbiased
I bought the Washer, Dryer and Sidekick. Ran through several loads so far and really love the cleaning results.
The WiFi setup; however, was not well documented and complicated. I ended up holding down the WiFi connect button and then searching on my iPhone for the Washer/Dryer WiFi connection (doing each one separately) - looked up my network settings for the gateway and plugged the gateway IP in the browser which took me to the network config page for the item... This finally get the device online and connected to SmartThinQ.
The App, what a terrible effort, it has not been updated since 2014 and clearly does not yet support either product (at least on the iPhone). I found a PDF for LG's Home Chat which is a service through an app called "LINE" - downloaded and noticed it could add my Dryer but not the Washer... have not yet tried it, but it would be nice if I could tell when a cycle was finished since my pair are in the basement.
Tried via the website and it constantly fails on the Washer - cannot upload onto either device pre-programmed wash/dry settings from the website - it just goes to a page cannot be found.
The Sidekick, only have had the pair up and running since this last week and have only tried this with one load. It is small (as expected) so really only useful when you have a small load - like a single outfit or what not. Also, in case you are wondering, the Sidekick does not have WiFi integration.
The steam function on the Dryer, experimented with this - it basically squirts water on the clothes, there is a sanitary steam function which eventually turns the squirting water into steam - have not had a reason to try this yet so not sure how well this function works. But it does seem to squirt/spray what seems like a lot of water... [based on an empty drum]
I may seem highly critical, but for this price point I would have expected everything promoted about these devices to work out of the box. Once they do, and I can be upstairs and my phone tells me to transfer the wash to the dryer or that it's time to fold the laundry, then I will be excited about my purchase! Because these are otherwise pretty great!
My Best Buy number: 0024226066
I would recommend this to a friend!
Share this review:
+3points
3of 3voted this as helpful.
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