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Cubbi
 
 
 
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    July 12, 2008
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    July 12, 2008
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Cubbi's Reviews
 
Panasonic NN-SD987SA Full-Size Microwave: Cook in style with this sleek microwave. Small or large meals cook quicker and more efficiently with Inverter technology. The high-power settings preserve the nutritional value of your food; it also reduces cold spots and unappetizing textures.
 
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Customer Rating
1 out of 5
1
No more Panasonic Microwaves!
on July 12, 2008
Posted by: Cubbi
from Lexington, IN
This is the fourth full size Panasonic Microwave we have owned in several years. We like the capacity, power, and the easy to use settings. The first lasted eight years and the second is in our bar, still working great after 10 years.
We purchased the third one for our kitchen, but it lasted only 26 months and then died abruptly in late March, 2008. It came on for a few seconds, then - nothing. I thought we just got a lemon, but still thought highly of their product. So I looked in local stores and online for a month before I was able to locate the large 2.2 cubic foot model in stainless steel - each store listed it as 'unavailable at this time'. I then called Panasonic and asked if they were experiencing a problem and was informed that it should be available soon. I continued checking frequently and found it in late April.
I picked up the new one on April 29, 2008, and it died today AFTER ONLY 10 WEEKS!!. Same problem as the last one - came on for a few seconds and then an error message: 'H97'. I checked the owner's manual for the explanation: POSSIBLE CAUSE: "This displaying indicates a problem with the microwave generating system." REMEDY: "Please contact an authorised Service Center (see page 27).
I kept the box and it's going back tomorrow and I will purchase an LG and try it. I believe Panasonic has some major quality issues right now.
What's great about it: Size and wattage (if it worked!!)
What's not so great: Heating unit died after 10 weeks; Popcorn setting never worked right
No, I would not recommend this to a friend.
+38points
47of 56voted this as helpful.
 
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