Share rasj78's profile
rasj78
rasj78's stats
- Review count1
- Helpfulness votes14
- First reviewJune 11, 2016
- Last reviewJune 11, 2016
- Featured reviews0
- Average rating1
Reviews comments
- Review comment count0
- Helpfulness votes0
- First review commentNone
- Last review commentNone
- Featured review comments0
Questions
- Question count0
- Helpfulness votes0
- First questionNone
- Last questionNone
- Featured questions0
Answers
- Answer count0
- Helpfulness votes0
- First answerNone
- Last answerNone
- Featured answers0
- Best answers0
rasj78's Reviews
Enjoy rapid Internet connectivity with this ARRIS SURFboard SBG6900-AC cable modem and Wi-Fi router, which feature download speeds up to 686 Mbps and Wireless-AC technology with Wi-Fi speeds up to 1900 Mbps.
Posted by: rasj78
I've have this device for about 2 months. I had problems with the device since day one. Even talked with Arris tech support that day. After resetting the modem we were still having issue. I had Comcast out here 5 time for slow speeds. The signal test come back clean. They say it's the modem. I called tech support and they sent out a brand new replacement. Beside the device being defective the wireless signal strength is horrible. I had to purchase an access point and disable the wireless on the modem. This is a very experience modem and you should not have to do this. There is no new firmware available for this device.
My Best Buy number: 0206318862
No, I would not recommend this to a friend.
Share this review:
+14points
14of 14voted this as helpful.
rasj78's Review Comments
rasj78 has not submitted comments on any reviews.
rasj78's Questions
rasj78 has not submitted any questions.
rasj78's Answers
rasj78 has not submitted any answers.