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August 23, 2016
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August 23, 2016
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Ron46143's Reviews

DJI - Phantom 4 Quadcopter - White

Get a bird's-eye view of the world with this DJI Phantom 4 camera drone. Offering unrivalled image quality and manoeuvrability, this camera drone includes smart object avoidance and easy control using your iPhone or iPad. You can also select a target with this DJI Phantom 4 camera drone and track it automatically.Fly Responsibly:Before takeoff, update all software and firmware, and read the instructions thoroughly.See the FAA website for requirements and information about flying a drone safely: https://www.faa.gov/uas/getting_started/fly_for_fun/. Additional state or local requirements may apply. Check your local jurisdiction. The following websites may help you make informed decisions about flying your drone: www.knowbeforeyoufly.org and www.modelaircraft.org.

My Best Buy® Elite Member
This user is a My Best Buy® Elite Member, who has spent $1,500 on eligible purchases and is now getting 1.10 points per dollar. They may have received My Best Buy® bonus points for submitting reviews.
My Best Buy® Elite Member

Customer Rating

Best Buy Great. DJI not so great.

on August 23, 2016

Posted by: Ron46143

First of all I would like to thank Best Buy for how they handled the problems I had purchasing the Phantom 4. (5 Stars) Now for the problems. This is not my first drone. I have flown R/C airplanes, helicopters, and multi rotor drones for years. I have used DJI products ever since they came out with the Flame Wheel 450 and use DJI controllers in multiple multi rotors. Purchased the first Phantom 4 and brought home. The set up was very easy and didn't have any problem with the app or updating the firmware. The problem was the camera gimbal was unresponsive. The gimbal would not calibrate. Followed all the troubleshooting steps from DJI support with no resolution. The gimbal would either not respond or move wildly. I went back to Best Buy and exchanged it for Phantom 4 number 2. Phantom 4 number 2 would would not calibrate IMU 2. Again followed all DJI support troubleshooting steps and was unable to resolve the IMU 2 calibration failures. Back to Best Buy and exchanged for Phantom 4 number 3. Phantom 4 number 3 setup with no issues. I just completed the first test flight and was impressed with the video quality and the stability of the Phantom 4. Drones have come a long way since they first came out and this is a great easy all in one package for getting aerial video and pictures. Hopefully Phantom 4 number 3 will continue perform as well as the first test flight. Again thanks to Best Buy with the way they handled the problems with no questions ask. If I would have bought the Phantom 4 from a online store or even directly from DJI this would have taken weeks to resolve.

My Best Buy number: 2651610416

I would recommend this to a friend!

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