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- Review count1
- Helpfulness votes15
- First reviewJuly 13, 2015
- Last reviewJuly 13, 2015
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- Average rating2
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Allistar's Reviews
Did you shut the window? Did the baby wake up? What’s the dog getting into? Google Nest Cam helps you stay connected to things – in super clear 1080p HD video. It sends alerts to your phone when there’s motion or sound. And only takes a minute to set up. Google Nest Cam lets you see around the clock with Night Vision. And has a built-in mic and speaker so you can tell your dog to get off the couch. Think you missed something? Subscribe to Google Nest Aware + Video History and your Google Nest Cam will continuously record up to 30 days of video so you can rewind and see what happened.
Customer Rating
2
Good camera, but beware of cloud downfalls.
on July 13, 2015
Posted by: Allistar
Verified Purchase:Yes
At first glance, the Nest Cam is a really great product. However, for those that are more tech inclined or with needs such as outdoor mounting, the Nest Cam falls short.
Pros:
+: Great for those with simple recording or technical requirements.
+: The Nest Cam integrates tightly with the Nest app on the iOS/Android platforms and Nest.com website.
+: Setup is extremely easy.
+: Great for those with simple recording or technical requirements.
+: The Nest Cam integrates tightly with the Nest app on the iOS/Android platforms and Nest.com website.
+: Setup is extremely easy.
Cons:
-: Wireless range and performance isn't great Despite a line of sight to my 802.11AC Apple Airport Extreme router, it often has buffering issues.
-: Fully relies on the Nest Cam cloud video recording system to be operational. The highly touted capabilities that require a monthly Nest Aware subscription where motion detection sends alerts to your mobile device, etc. have been down for a subset (myself included) of active Nest Cam users on the Nest Community forums since 7/10/2015 with no notice from Nest.
-: Nest's Phone Technical Support is extremely lackluster. Estimated hold time was 30 minutes, my call was disconnected by their phone system at a hold time of 1 hour and 2 minutes.
-: Nest's E-mail support is also poor, they tell you to expect a 3-5 day turnaround time before you receive a response.
-: Wireless range and performance isn't great Despite a line of sight to my 802.11AC Apple Airport Extreme router, it often has buffering issues.
-: Fully relies on the Nest Cam cloud video recording system to be operational. The highly touted capabilities that require a monthly Nest Aware subscription where motion detection sends alerts to your mobile device, etc. have been down for a subset (myself included) of active Nest Cam users on the Nest Community forums since 7/10/2015 with no notice from Nest.
-: Nest's Phone Technical Support is extremely lackluster. Estimated hold time was 30 minutes, my call was disconnected by their phone system at a hold time of 1 hour and 2 minutes.
-: Nest's E-mail support is also poor, they tell you to expect a 3-5 day turnaround time before you receive a response.
I am now currently trying to engage Nest's support via twitter and other venues. I want a refund, I'll roll my own security camera system.
My Best Buy number: 2970078959
My Best Buy number: 2970078959
No, I would not recommend this to a friend.
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