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Sonofbuyer
 
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    1
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  • First review
    March 17, 2014
  • Last review
    March 17, 2014
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Sonofbuyer's Reviews
 
Pioneer - Andrew Jones Soundbar System with 6-1/2" Wireless Subwoofer - Black
Pioneer - Andrew Jones Soundbar System with 6-1/2" Wireless Subwoofer - Black
Enhance your home theater system's acoustic performance with this Pioneer SP-SB23W soundbar, which features four 3" midrange drivers and two 1" tweeters for clear, detailed sound projection. The 6-1/2" wireless subwoofer delivers powerful low-end audio.
 
Customer Rating
1 out of 5
1
Part missing and terrible customer service
on March 17, 2014
Posted by: Sonofbuyer
from Delaware, ohio
Verified Purchase:Yes
My mom bought this to put into a brand new home. Three weeks later, I arrived to hook it up and discovered it was missing a power cord. Pioneer customer service is Monday thru Friday only and BestBuy would not do anything because the purchase was greater than 15 days prior. Apparently spending over $14,000 on tV's and kitchen appliances doesn't give you any special (or reasonable) treatment! My two hour trip to moms house to hook this up was partially a waste. Now it is three weeks later and after dozens of attempts to contact Pioneer via phone(always busy) and email, I have received ONE email back....they have provided me the part number and the COST for ME to order a replacement. I'm fed up!
My Best Buy number: 1057226382
My Best Buy number: 1057226382
What's great about it: High end works
What's not so great: No sub due to no power cord
No, I would not recommend this to a friend.
Sound Quality
1 out of 5
1
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