With this free service, a Geek Squad Agent will come to your home to review your needs and the devices you already have, then make recommendations that help you maximize your budget and create your perfect smart home setup. The Agent will ensure you're working with the proper network speed and equipment, so you can achieve solutions that suit your lifestyle. Schedule an appointment by calling 1-800-GEEK SQUAD (1-800-433-5778) or by visiting a Best Buy store.
The "expert" showed up and introduced himself. That was the only thing he did of value. From that point on I felt I completed wasted my time. He looked to me to provide suggestions on which connected devices I wanted. I thought the reason I paid $99.00 dollars was for expertise and thoughts on what device would make my life better at home through connected devices. To this date I still have not seen my proposal or gotten any direction on what connected devices I should add to my home other than the related verbal sonos suggestion the gentleman made several times. The entire meeting only lasted 20 minutes and when the event was over, we had to call the consultant and let him know he left his bag at my house.