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October 31, 2016
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October 31, 2016
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Mike's Reviews

Klipsch - Reference Series 2.1-Channel Soundbar System with 8" Wireless Subwoofer and Digital Amplifier - Black

Add functionality to your home theater with this powerful Klipsch sound bar. The built-in Dolby Digital Decoder, HDMI connections and additional drivers bring reference-quality audio to your system. This Klipsch sound bar comes with a subwoofer and delivers surround-style sound without the bulk and clutter of multiple speakers and components.

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Customer Rating

Great sound but had functionality issues

on October 31, 2016

Posted by: Mike

Verified Purchase:Yes

I purchased the new Klipsch RSB-11 sound bar with wireless sub woofer expecting the typical Klipsch quality sound. Since this was a brand new style soundbar from Klipsch featuring HDMI connections and ARC ( Audio Return Channel) functionality, I assumed there would be no interface issues with my new Samsung 65" UHD 4K TV. To make a long story a little shorter (10 emails back and forth with Klipsch Technical Support), the problem I had was that Klipsch insisted I connect my Direct TV satellite box to the soundbar and then connect the HDMI ARC from the soundbar to the TV ARC connector. The soundbar, seeing a connection at the ARC connector would default to TV source which would be correct, except the ARC was not picking up the audio signal from the TV. This tells me the ARC function in the soundbar is not working correctly. In order to get sound, I needed to use the soundbar remote to switch the audio input from TV to HDMI 1, which is the connector the Klipsch folks said I needed to use to connect the satellite receiver to. So the soundbar was getting the audio signal from the satellite receiver and using the ARC connection to pass the 4K HD video signal to the TV. The techs at Klipsch said they needed to get the engineering folks involved because they couldn't figure out what was causing the issue. Since this is the first soundbar Klipsch has released with HDMI and ARC connections, the techs indicated there are bound to be a few bugs in the circuitry. After waiting almost a month, I decided to return the Klipsch and bought the Bose SoundTouch 300 bar and it performed flawlessly. The connection was simple. Connect the satellite receiver to the TV and connect the TV to the soundbar with the supplied HDMI cable, using the ARC connection. This is the way it should be done. The extra $100 was well worth not having to hassle with two remotes, and the sound quality was better from the Bose.

My Best Buy number: 3786742881

No, I would not recommend this to a friend.

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