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Customer Reviews Collected from Samsung US |
Samsung - 24" Built-In Dishwasher with Tub - Stainless Steel
Average Customer Rating:
3.8
Rating breakdown 1,114 reviews
5 Stars
607
4 Stars
148
3 Stars
61
2 Stars
70
1 Star
228
65%of customers recommend this product.
(
584 out of
900)
Customer Reviews for Samsung - 24" Built-In Dishwasher with Tub - Stainless Steel
Customer Rating
5
Excellent Dishwasher
on October 26, 2022
Posted by: Mike
from Glasgow, Kentucky
[This review was collected as part of a promotion.] This is the 2nd Stormwash I've owed, the 1st stayed with my house I sold. It's quite, efficient, does a great and looks good. All my kitchen appliances are Samsung, can't go wrong.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
WORST. DISHWASHER. EVER.
on October 26, 2022
Posted by: NoMoreSamsung
from Palm Springs, CA
[This review was collected as part of a promotion.] We bought the dishwasher to go in our redone kitchen. All of our TVs are Samsung and we’re happy w/them. However when we ran the DW for the first time dishes came out filthy, as if the water just moved the food around. We rand a few mor3 cycles and performance improved slightly. We called service tech and he gave us some song and dance about us having to run the water in the sink to get it hot before turning on the dishwasher! Long story short! After a few more days of poor performance and another service call, we replaced your machine w/a Bosch and are very happy!
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Chrystel Mae, Samsung Care, November 3, 2022
Greetings!
Thank you for choosing Samsung for your dishwasher needs. We're saddened that you no longer have the product and would love to work with you in the future.
Please visit www.samsung.com or one of our partners to explore products that better fit your needs.
Have a great day.
^Chrystel
Thank you for choosing Samsung for your dishwasher needs. We're saddened that you no longer have the product and would love to work with you in the future.
Please visit www.samsung.com or one of our partners to explore products that better fit your needs.
Have a great day.
^Chrystel
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on October 26, 2022
Posted by: Lynn
from Millville ma
[This review was collected as part of a promotion.] I bought this a few months ago and love it. It has a quick cycle of you don’t have a lot of time and door automatically opens at the end of cycle for drying.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
So far 2 defective. Hope 3rd is the one
on October 26, 2022
Posted by: Limbo
from Boston
[This review was collected as part of a promotion.] A months long process and still washing dishes by hand.
No, I would not recommend this to a friend.
Response from Samsung USBy Chrystel Mae, Samsung Care, November 2, 2022
Greetings,
Thank you for letting us know, Limbo. We are here to help in the best way possible with your dishwasher!
It would be great if you could tell us a bit more details about your unit to determine how we can assist in the best way.
Please feel free to get back to us via the following options for assistance:
1. Samsung: Community smsng.us/Samsung-Community
2. Facebook: smsng.us/Facebook-Messenger
3. Twitter: smsng.us/Twitter-Messages
When you message us, please provide us with this reference number 1145102376, to help our team pull up your information.
Thank you, and stay safe!
^Chrystel
Thank you for letting us know, Limbo. We are here to help in the best way possible with your dishwasher!
It would be great if you could tell us a bit more details about your unit to determine how we can assist in the best way.
Please feel free to get back to us via the following options for assistance:
1. Samsung: Community smsng.us/Samsung-Community
2. Facebook: smsng.us/Facebook-Messenger
3. Twitter: smsng.us/Twitter-Messages
When you message us, please provide us with this reference number 1145102376, to help our team pull up your information.
Thank you, and stay safe!
^Chrystel
Written by a customer while visiting Samsung US
Customer Rating
5
Quiet and reliable dishwasher
on October 26, 2022
Posted by: Dwight
from Boston Massachusetts
[This review was collected as part of a promotion.] I bought the dishwasher a year ago and it works great. Very quiet and the dishes come out great.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome dishwasher
on October 26, 2022
Posted by: JohnQ
from Conroe Tx
[This review was collected as part of a promotion.] We love our new dishwasher! We bought it to replace a 12 yr old GE washer. I like the touch panel and the third rack. We alway have pre rinsed dishes before hand and probably still will. It has many wash options that we have used but we normally we just use the quick wash option which takes 1 hr. The door opens automatically about 7 min before the cycle ends and help to dry dishes faster. You just have to make sure to keep the drying agent full.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Great features but dispenser don't work properly
on October 26, 2022
Posted by: Unsub
from Las vegas
[This review was collected as part of a promotion.] The rinse aid dispenser won't hold any rinse aids.
No, I would not recommend this to a friend.
Features
5
Performance
1
Design
5
Value
3
Response from Samsung USBy Chrystel Mae, Samsung Care, November 2, 2022
Greetings,
We appreciate you bringing this to our attention. I highly recommend following the links below to help you with the dishwasher.
To get the best performance out of your dishwasher, it's essential to use the rinse aid properly.
I have shared your model's user manual for proper usage of the rinse aid. Turn to page 21 for reference:
https://downloadcenter.samsung.com/content/UM/201908/20190812161422524/DW7000KM_DW80R5060-02025D-01_EN-CFR-MES.pdf
You may also watch our youtube video about filling the rinse aid:
https://www.youtube.com/watch?v=7auKqm33BAE
If you have further questions or inquiries, please feel free to get back to us via the following options for assistance:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145102693, to help our team pull up your information.
Have a great day.
^Chrystel
Written by a customer while visiting Samsung US
Customer Rating
3
It's a dishwasher
on October 26, 2022
Posted by: beachy
from Lummi Island. Wa
[This review was collected as part of a promotion.] I bought this dishwasher in June so been using it for 4 months.I have mixed feeling. For the cost I would of thought it would clean my dishes. I find dirty ones not sure why after a 2 hour clean and washed off. The biggest complaint I have is the bottom rack! The tines are way to close together, I had to get rid of my plates and bowls and go back to my thin Correl dishes. Why would you make them so close?
I do love the 60 minutes run.
I do love the 60 minutes run.
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
3
Value
2
Response from Samsung USBy Chrystel Mae, Samsung Care, November 2, 2022
Hi There,
Thank you for notifying us about your dishwasher. Let's get your dishes properly cleaned!
Learn the best way to load your dishwasher to improve the cleaning performance:
https://www.samsung.com/us/support/answer/ANS00062443/
https://www.youtube.com/watch?v=ZNbla-A9LOQ
These additional links will also help you maximize the cleaning efficiency of the unit:
https://www.samsung.com/us/support/troubleshooting/TSG01000962/#food-particles-on-dishes
https://www.youtube.com/watch?v=rR_ivObG_Tc
If you have further questions or inquiries, please feel free to get back to us via the following options for assistance:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145104109, to help our team pull up your information.
Have a great day.
^Chrystel
Thank you for notifying us about your dishwasher. Let's get your dishes properly cleaned!
Learn the best way to load your dishwasher to improve the cleaning performance:
https://www.samsung.com/us/support/answer/ANS00062443/
https://www.youtube.com/watch?v=ZNbla-A9LOQ
These additional links will also help you maximize the cleaning efficiency of the unit:
https://www.samsung.com/us/support/troubleshooting/TSG01000962/#food-particles-on-dishes
https://www.youtube.com/watch?v=rR_ivObG_Tc
If you have further questions or inquiries, please feel free to get back to us via the following options for assistance:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145104109, to help our team pull up your information.
Have a great day.
^Chrystel
Written by a customer while visiting Samsung US