 |
Customer Reviews Collected from Samsung US |
Samsung - 24" Built-In Dishwasher with Tub - Stainless Steel
Average Customer Rating:
3.8
Rating breakdown 1,114 reviews
5 Stars
607
4 Stars
148
3 Stars
61
2 Stars
70
1 Star
228
65%of customers recommend this product.
(
584 out of
900)
Customer Reviews for Samsung - 24" Built-In Dishwasher with Tub - Stainless Steel
Customer Rating
5
What we expected
on March 24, 2023
Posted by: Henry
from Sparta wi
[This review was collected as part of a promotion.] Have it now for three weeks..a little better than I expected...the only thing is that it is a little louder than I expected
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It sings and opens when it is done.
on March 26, 2023
Posted by: Bunker6582
from Salem, NJ
I bought this about 2 months ago. I bought this and installed it in for my parents. My dad is 83 & mom is 63.
They love it. My mom even said it feels easier to load& unload
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very Quiet!
on March 27, 2023
Posted by: SCPS
from Palm Springs
[This review was collected as part of a promotion.] This is my first dishwasher in over 40 years. How did I live without it? This unit is much quieter than expected. I wasn't sure it was working until noticing the blue lights.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Save your money and buy one that works.
on March 28, 2023
Posted by: Joe Taylor
from Iowa
Worst dishwasher I've ever owned. Sure, it's quiet, because it's not washing the dishes at all. I've had to rewash soany dishes because it simply doesn't get any food off... even the smallest amount it leaves on. Don't even think about the top rack being useful... might as well no even be there... this came with the new house we bought, and it is absolutely garbage.
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
3
Value
1
Response from Samsung USBy Chrystel, Customer Care, April 3, 2023
Thank you for raising this, Joe Taylor. We'll help you ensure your dishwasher is being used to its fullest.
If your dishes aren't clean after a dishwasher cycle, double-check that you're using detergent and rinse aid according to instructions. For more efficient cleaning, learn more from the suggested links below.
Dishes are not clean after the dishwasher cycle:
https://www.samsung.com/us/support/troubleshooting/TSG01000962/#food-particles-on-dishes
Learn the best way to load a Samsung dishwasher:
https://www.samsung.com/us/support/answer/ANS00062443/
For more instructions about "Filling the rinse aid reservoir," kindly turn to page 21 of the model's user manual for reference:
https://downloadcenter.samsung.com/content/UM/201908/20190812161422524/DW7000KM_DW80R5060-02025D-01_EN-CFR-MES.pdf
How to use dishwasher detergent and rinse aid in your Samsung dishwasher:
https://www.samsung.com/us/support/answer/ANS00066253/
Samsung dishwasher cycles, options, and settings:
https://www.samsung.com/us/support/answer/ANS00084182/
Clean the interior of your dishwasher periodically to remove any soil, food particles, and hard water buildup.
Routine and deep clean your Samsung dishwasher:
https://www.samsung.com/us/support/answer/ANS00076793/
Should you require further assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145627870, to help our team pull up your information.
Have a great day!
^Chrystel
If your dishes aren't clean after a dishwasher cycle, double-check that you're using detergent and rinse aid according to instructions. For more efficient cleaning, learn more from the suggested links below.
Dishes are not clean after the dishwasher cycle:
https://www.samsung.com/us/support/troubleshooting/TSG01000962/#food-particles-on-dishes
Learn the best way to load a Samsung dishwasher:
https://www.samsung.com/us/support/answer/ANS00062443/
For more instructions about "Filling the rinse aid reservoir," kindly turn to page 21 of the model's user manual for reference:
https://downloadcenter.samsung.com/content/UM/201908/20190812161422524/DW7000KM_DW80R5060-02025D-01_EN-CFR-MES.pdf
How to use dishwasher detergent and rinse aid in your Samsung dishwasher:
https://www.samsung.com/us/support/answer/ANS00066253/
Samsung dishwasher cycles, options, and settings:
https://www.samsung.com/us/support/answer/ANS00084182/
Clean the interior of your dishwasher periodically to remove any soil, food particles, and hard water buildup.
Routine and deep clean your Samsung dishwasher:
https://www.samsung.com/us/support/answer/ANS00076793/
Should you require further assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145627870, to help our team pull up your information.
Have a great day!
^Chrystel
Written by a customer while visiting Samsung US
Customer Rating
1
Replacing all the samsung garbage in my home
on March 31, 2023
Posted by: HMUS
from Minneapolis
I bought a house last year that had all samsung appliances. Both the washer and this dishwasher have now failed just after the warranty ran out. I have decided to replace them with properly (German) built appliances which I hope will last longer.
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
2
Value
1
Response from Samsung USBy Chrystel, Customer Care, April 4, 2023
Hi There,
Thank you for choosing Samsung for your dishwasher needs. We're saddened that you no longer have the product and would love to work with you in the future.
Please visit www.samsung.com or one of our partners to explore products that better fit your needs.
Have a great day!
^Chrystel
Thank you for choosing Samsung for your dishwasher needs. We're saddened that you no longer have the product and would love to work with you in the future.
Please visit www.samsung.com or one of our partners to explore products that better fit your needs.
Have a great day!
^Chrystel
Written by a customer while visiting Samsung US
Customer Rating
1
Awful
on April 15, 2023
Posted by: David
from Dallas,Tx
They are garbage it’s the second time I am having pump issues.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Melardo, Samsung Care, April 20, 2023
Hi David,
We're here to help in the best way possible with your dishwasher.
Proper cleaning is an essential part of dishwasher maintenance. Not only does it improve performance, but it also reduces unnecessary repairs over the dishwasher's lifetime.
You may refer to these links and videos:
Routine and deep clean your Samsung dishwasher - Clean the drain pump: https://www.samsung.com/us/support/answer/ANS00076793/
Clean and care for your dishwasher: https://www.youtube.com/watch?v=rR_ivObG_Tc
Should you need assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145689442, to help our team pull up your information.
Have a great day.
Melardo
We're here to help in the best way possible with your dishwasher.
Proper cleaning is an essential part of dishwasher maintenance. Not only does it improve performance, but it also reduces unnecessary repairs over the dishwasher's lifetime.
You may refer to these links and videos:
Routine and deep clean your Samsung dishwasher - Clean the drain pump: https://www.samsung.com/us/support/answer/ANS00076793/
Clean and care for your dishwasher: https://www.youtube.com/watch?v=rR_ivObG_Tc
Should you need assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145689442, to help our team pull up your information.
Have a great day.
Melardo
Written by a customer while visiting Samsung US
Customer Rating
5
Wonderful
on April 18, 2023
Posted by: Picky in SC
from west columbia sc
[This review was collected as part of a promotion.] Dishwasher supreme. Bought a new home which came with what they called top of the line appliances. They are so right. I love my dishwasher. It is not only stylish but has so many features but best of all it is so quiet you have to make yourself listen to hear it running.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Do not purchase - Broke shortly after warranty
on April 18, 2023
Posted by: FranG
from Philadelphia PA
Broken shortly after manufactures warranty. I’m not buying Samsung products anymore.
We have had this and the warranty ended 12/31/22. We are now 4 months after the warranty and it is not powering on. The circuit breaker is fine. I tested the electric to the unit with a Klein tool. Checked the wires in the junction box. Has power and still won’t turn on. Unreal that this thing cost this much and I have to pay for repairs.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Melardo, Samsung Care, April 24, 2023
An excellent working dishwasher is everything, FranG.
It could be nothing to fret about when your dishwasher doesn't turn on. It could be a tripped circuit breaker or a switch that needs to be flipped.
You may refer to these links and videos:
Samsung dishwasher does not turn on: https://www.samsung.com/us/support/troubleshooting/TSG01001914/
Dishwasher won't start a cycle: https://www.youtube.com/watch?v=CCin9FqQ3xI
The below link is the user manual for your model. Turn the page 27 (Will not start) for reference: https://downloadcenter.samsung.com/content/UM/201908/20190812161422524/DW7000KM_DW80R5060-02025D-01_EN-CFR-MES.pdf
Should you need assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145700276, to help our team pull up your information.
Have a great day.
Melardo
It could be nothing to fret about when your dishwasher doesn't turn on. It could be a tripped circuit breaker or a switch that needs to be flipped.
You may refer to these links and videos:
Samsung dishwasher does not turn on: https://www.samsung.com/us/support/troubleshooting/TSG01001914/
Dishwasher won't start a cycle: https://www.youtube.com/watch?v=CCin9FqQ3xI
The below link is the user manual for your model. Turn the page 27 (Will not start) for reference: https://downloadcenter.samsung.com/content/UM/201908/20190812161422524/DW7000KM_DW80R5060-02025D-01_EN-CFR-MES.pdf
Should you need assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145700276, to help our team pull up your information.
Have a great day.
Melardo
Written by a customer while visiting Samsung US