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Customer Reviews Collected from Samsung US |
Samsung - 24" Built-In Dishwasher with Tub - Stainless Steel
Average Customer Rating:
3.8
Rating breakdown 1,114 reviews
5 Stars
607
4 Stars
148
3 Stars
61
2 Stars
70
1 Star
228
65%of customers recommend this product.
(
584 out of
900)
Customer Reviews for Samsung - 24" Built-In Dishwasher with Tub - Stainless Steel
Customer Rating
1
Terrible
on February 9, 2020
Posted by: Marty
from 45371
every single glass that comes out of the dishwasher is dirtier than when it goes in, needing to be hand washed. it isn't just a film either, there there are chunks of debris that need scraped off.
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
2
Value
1
Response from Samsung USBy ^Cat, Samsung Cares, February 10, 2020
We appreciate you reaching out with your concern, and I want to help by providing you this link to an article with information that addresses your concerns:
• Dishes Are Not Clean After Dishwasher Cycle: http://bit.ly/2DkjyKc
Thank you for being a part of the Samsung family! ^Cat
• Dishes Are Not Clean After Dishwasher Cycle: http://bit.ly/2DkjyKc
Thank you for being a part of the Samsung family! ^Cat
Written by a customer while visiting Samsung US
Customer Rating
4
Works Great!
on December 10, 2013
Posted by: Millhouse
from Temecula, CA
Expertise:Expert
This is the best dishwasher I have ever had and it has definitely exceeded my expectations! I agree with the other 4 and 5 star reviews and only have one minor complaint....the control panel buttons are a little finicky and sometimes you have to press them multiple times to get it to work. If I had to press buttons like this all the time it would bother me......but since I only run the dishwasher once or twice a week...its no big deal. Buy one as its great for the money....
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Not worth the sleek look
on October 3, 2014
Posted by: Beamchaz
from New Jersey
Expertise:Intermediate
Heating element broke within the year. And cleans terrible
Save your money
Pros: sleek
Cons: Poor quality, Did not meet expectations
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
2
Value
2
Response from Samsung USBy Noraina, Samsung Care, April 14, 2022
Hello Beamchaz,
Thank you for reaching out and sharing your feedback about your Samsung dishwasher. I understand you're having issues with your dishwasher as the heating element was broken and it does not clean dishes.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01001910/ to guide you when your dishwasher does not dry dishes.
You can also check this link https://www.samsung.com/us/support/troubleshooting/TSG01000962/ if your dishes are not clean after using your Samsung dishwasher. Just click on the type of cleaning issue you're experiencing.
I also recommend you check this link https://www.samsung.com/us/support/service/warranty/DW80F600UTS/AA for the warranty information of your product.
Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=dishwasher&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as it has all the troubleshooting guides, links, videos, and other resources you might need for your Samsung dishwasher.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144403700.
-Noraina
Thank you for reaching out and sharing your feedback about your Samsung dishwasher. I understand you're having issues with your dishwasher as the heating element was broken and it does not clean dishes.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01001910/ to guide you when your dishwasher does not dry dishes.
You can also check this link https://www.samsung.com/us/support/troubleshooting/TSG01000962/ if your dishes are not clean after using your Samsung dishwasher. Just click on the type of cleaning issue you're experiencing.
I also recommend you check this link https://www.samsung.com/us/support/service/warranty/DW80F600UTS/AA for the warranty information of your product.
Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=dishwasher&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as it has all the troubleshooting guides, links, videos, and other resources you might need for your Samsung dishwasher.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144403700.
-Noraina
Written by a customer while visiting Samsung US
Customer Rating
1
Do not buy
on December 16, 2014
Posted by: smullenfla
from Florida, USA
Expertise:Intermediate
Purchased this dishwasher on July 31, 2014 and as of today 12/16/2014 my machine has not worked for five days. "waiting for a part" to be repaired. I do not believe a machine should break ("need a part") after 4 1/2 of being used every other day.
Cons: Poor quality
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
3
Value
1
Response from Samsung USBy Camille , Samsung Care, August 24, 2022
Hi, smullenfla.
We apologize that your experience with the dishwasher was less than ideal. We appreciate all concerns that help us understand how to improve our products.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, give them this number (1144836166) to help our team pull up your information.
Thank you for being a valued customer of Samsung. Have a great day.
^Camille
We apologize that your experience with the dishwasher was less than ideal. We appreciate all concerns that help us understand how to improve our products.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, give them this number (1144836166) to help our team pull up your information.
Thank you for being a valued customer of Samsung. Have a great day.
^Camille
Written by a customer while visiting Samsung US
Customer Rating
5
Wonderful Dishwasher, Whisper Quiet
on May 24, 2015
Posted by: bpgolfs
from Summerfield, FL 34491, USA
Expertise:Intermediate
This is the quietest dishwasher we have ever owned. We love it. Our kitchen is close to the living room and you can't even hear it run. It works great, cleans well and looks like a million.
Pros: Bright display, Durable
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great buy
on February 4, 2016
Posted by: SatisfiedAnnie
Expertise:Intermediate
Very quiet and cleans very well. Very happy with this purchase.
Pros: Inexpensive, Durable
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Flashing lights
on November 29, 2019
Posted by: Jim b
from 20002
[This review was collected as part of a promotion.] 3month old, the normal light keeps blinking. had issues with draining but has no clogs or debris. would be cheaper to get a new dishwasher over getting a plumber?
Features
4
Performance
1
Design
5
Value
1
Response from Samsung USBy ^Cat, Samsung Cares, November 29, 2019
I realize your experience has been less than ideal, and I would like to change that. I want to help by providing you this link to an article with information that addresses your concerns:
• Lights Are Blinking On The Dishwasher: http://bit.ly/2LcnBdV
Thank you for being a part of the Samsung family! ^Cat
• Lights Are Blinking On The Dishwasher: http://bit.ly/2LcnBdV
Thank you for being a part of the Samsung family! ^Cat
Written by a customer while visiting Samsung US
Customer Rating
2
Not Impressed
on April 20, 2020
Posted by: Bonnie
from Myrtle Beach, SC
[This review was collected as part of a promotion.] i bought the dishwasher in dec 2019. it is now april 2020 and i’ve used it maybe 5 times. the bottom rack gets fairly clean but you can’t wash anything on the top rack.
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
3
Value
1
Response from Samsung USBy ^Liz, Samsung Cares, April 21, 2020
I understand your frustrations, Bonnie, and I would like to assist with your experience concerning your Samsung StormWash Dishwasher. I would like to help by providing these support links with information that addresses your concerns:
• https://bit.ly/2RVqVP8 Article: Dishes are not clean after dishwasher cycle
• https://bit.ly/2yzmEdq Article: Dishwasher cycles, options, and settings
Pending you are unable to resolve the issue using the troubleshooting steps within the link, there will be alternate options for additional assistance provided. Thank you for leaving us feedback concerning your Samsung experience! ^Liz
• https://bit.ly/2RVqVP8 Article: Dishes are not clean after dishwasher cycle
• https://bit.ly/2yzmEdq Article: Dishwasher cycles, options, and settings
Pending you are unable to resolve the issue using the troubleshooting steps within the link, there will be alternate options for additional assistance provided. Thank you for leaving us feedback concerning your Samsung experience! ^Liz
Written by a customer while visiting Samsung US