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Customer Reviews Collected from Samsung US |
Samsung - 24" Built-In Dishwasher with Tub - Stainless Steel
Average Customer Rating:
3.8
Rating breakdown 1,114 reviews
5 Stars
607
4 Stars
148
3 Stars
61
2 Stars
70
1 Star
228
65%of customers recommend this product.
(
584 out of
900)
Customer Reviews for Samsung - 24" Built-In Dishwasher with Tub - Stainless Steel
Customer Rating
1
Biggest disappointment of appliance purchase EVER!
on March 24, 2016
Posted by: HeatherG82
from Alabama
Expertise:Intermediate
I could write a long review in how disappointing this dishwasher is, but I read most of the reviews before mine, and they say it all. It doesn't work, period. This is truly our biggest disappointment as far as appliance upgrades go. Please save your hard earned money and go with another brand.
Pros: looks nice
Cons: Poor quality, Did not meet expectations, does not clean dishes at all.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Noraina, Samsung Care, April 14, 2022
Hello HeatherG82,
Thank you for reaching out and sharing your feedback about your Samsung dishwasher. I understand you're having issues with your dishwasher. I'm sorry to hear that it didn't meet your expectation. Please know that this is not the experience we want you to have and we are always here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01001914/ if your dishwasher does not turn on.
When something goes wrong with your dishwasher, such as an error code or if it's not draining, you may think all that's needed is a good reset. Please check this link https://www.samsung.com/us/support/answer/ANS00087943/ on how to reset your Samsung dishwasher.
I also recommend you check this link https://www.samsung.com/us/support/service/warranty/DW80F600UTS/AA for the warranty information of your product.
Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=dishwasher&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as it has all the troubleshooting guides, links, videos, and other resources you might need for your Samsung dishwasher.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144403450.
-Noraina
Thank you for reaching out and sharing your feedback about your Samsung dishwasher. I understand you're having issues with your dishwasher. I'm sorry to hear that it didn't meet your expectation. Please know that this is not the experience we want you to have and we are always here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01001914/ if your dishwasher does not turn on.
When something goes wrong with your dishwasher, such as an error code or if it's not draining, you may think all that's needed is a good reset. Please check this link https://www.samsung.com/us/support/answer/ANS00087943/ on how to reset your Samsung dishwasher.
I also recommend you check this link https://www.samsung.com/us/support/service/warranty/DW80F600UTS/AA for the warranty information of your product.
Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=dishwasher&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as it has all the troubleshooting guides, links, videos, and other resources you might need for your Samsung dishwasher.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144403450.
-Noraina
Written by a customer while visiting Samsung US
Customer Rating
3
Not blown away with this after 6 months of use
on March 26, 2016
Posted by: HuskerDemon
from Nebraska, USA
Expertise:Intermediate
I'm not a dishwasher aficionado...as long as they get my dishes clean, don't leak, and aren't overly loud...I'm good. This dishwasher did ok for about 4 months...then it started making weird noises during the drying cycle...and the detergent door started sticking. Going to turn it in for service....we'll see how the service is.
I would recommend this to a friend!
Features
3
Performance
3
Design
3
Value
3
Response from Samsung USBy Trisha, Samsung Care, April 11, 2022
Hi HuskerDemon,
We appreciate your time in reaching out to us and we are glad that you purchased and chose our product. We apologize for the inconvenience of the Samsung dishwasher making a loud noise. We understand that it is sometimes uncomfortable to see something unusual about our appliances, especially if they are making unusual sounds. We will surely notate this feedback for better products in the future.
For future reference, I highly recommend clicking these links for a basic troubleshooting guide:
The dishwasher is noisy:
https://www.samsung.com/us/support/troubleshooting/TSG01002056/
How to use dishwasher detergent:
https://www.samsung.com/us/support/answer/ANS00066253/
The dishwasher does not dispense or dissolve detergent properly:
https://www.samsung.com/us/support/troubleshooting/TSG01000970/
The best way to load the dishwasher:
https://www.samsung.com/us/support/answer/ANS00062443/
You may check this link for future reference to reduce unnecessary repairs over the dishwasher's lifetime.
https://www.samsung.com/us/support/answer/ANS00076793/
Dishwasher cycles, options, and settings:
https://www.samsung.com/us/support/answer/ANS00084182/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/DW80F600UTS/AA
If you continue to get this kind of problem, please reach us with the following options so that we can further assist you with options.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144391242
Thank you for choosing Samsung. Have a great day.
-Trisha-
We appreciate your time in reaching out to us and we are glad that you purchased and chose our product. We apologize for the inconvenience of the Samsung dishwasher making a loud noise. We understand that it is sometimes uncomfortable to see something unusual about our appliances, especially if they are making unusual sounds. We will surely notate this feedback for better products in the future.
For future reference, I highly recommend clicking these links for a basic troubleshooting guide:
The dishwasher is noisy:
https://www.samsung.com/us/support/troubleshooting/TSG01002056/
How to use dishwasher detergent:
https://www.samsung.com/us/support/answer/ANS00066253/
The dishwasher does not dispense or dissolve detergent properly:
https://www.samsung.com/us/support/troubleshooting/TSG01000970/
The best way to load the dishwasher:
https://www.samsung.com/us/support/answer/ANS00062443/
You may check this link for future reference to reduce unnecessary repairs over the dishwasher's lifetime.
https://www.samsung.com/us/support/answer/ANS00076793/
Dishwasher cycles, options, and settings:
https://www.samsung.com/us/support/answer/ANS00084182/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/DW80F600UTS/AA
If you continue to get this kind of problem, please reach us with the following options so that we can further assist you with options.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144391242
Thank you for choosing Samsung. Have a great day.
-Trisha-
Written by a customer while visiting Samsung US
Customer Rating
5
dishwasher performance
on March 28, 2016
Posted by: jm75
from aiken, sc
Works better than expected. Very pleased. Would happy recommend to someone.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
great features
on April 3, 2016
Posted by: Cokkie
from Ct
Expertise:Intermediate
Vey quiet, cleans well, nice looking very spacious love the silverware holder
Pros: Inexpensive, Bright display, quiet
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Really cleans and QUIET!
on April 5, 2016
Posted by: KikiV
from Minnesota, USA
Expertise:Beginner
The Dishwasher cleans well and operates so QUIETLY. We were not sure it was working when we first got it, because it is truly whisper quiet. The sound was an important feature to us as we have a combined kitchen, dining and living area. The dishes are really clean with the SS, insulated tub that keeps the water hot! The delay wash is nice, when you don't want it to run immediately; this was also important to us when entertaining. This last thing may seem silly to some, but I am tall and the handles of all the appliances have a contoured design and rounded edges. The handles do not "Catch" on your clothes or pockets while you are working in the kitchen- which is great.
Pros: cleans as it should!, great value, delay start, sleek design
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very nice
on April 6, 2016
Posted by: grammasmitty
from Utah
Expertise:Intermediate
I actually don't use my dishwasher very much, but when I need it when family comes, I REALLY need it. It is quiet and my dishes come out clean and unspotted. That's exactly what should happen.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
designed perfect and very quiet
on April 6, 2016
Posted by: boyboy0812
from Saginaw, TX, USA
Expertise:Intermediate
i see the dishwasher designed very nice and looks sophisticated. the controls are very easy to use and when the dishwasher is operating, it is so quiet. And the price is so affordable regarding it has a sophisticated design compared to other brands with the same design but have high price tag on it.
Pros: Inexpensive, very quiet, very nice design, easy controls
Cons: wish it has a manual button for just drying/ rinse
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
We love samsung
on April 12, 2016
Posted by: jaybobo
from Salt Lake City, UT, USA
Expertise:Expert
So we are king of biased as every electronic in our home from surround sound systems, tvs, to kitchen appliances are Samsung. We have always been high pleased with their products but I would have to the dishwasher is my favorite.
*Its super quiet
*Cleans the dishes the best I've ever seen
*You can even smell your dishes are clean
*Simple functionality for easy use.
*Its super quiet
*Cleans the dishes the best I've ever seen
*You can even smell your dishes are clean
*Simple functionality for easy use.
Pros: Lightweight, very quiet
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US