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Customer Reviews Collected from Samsung US |
Samsung - 24" Tall Tub Built-In Dishwasher with Stainless Steel Tub - White
Average Customer Rating:
3.4
Rating breakdown 382 reviews
5 Stars
160
4 Stars
60
3 Stars
36
2 Stars
24
1 Star
102
57%of customers recommend this product.
(
209 out of
364)
Customer Reviews for Samsung - 24" Tall Tub Built-In Dishwasher with Stainless Steel Tub - White
Customer Rating
3
Not worth the sleek look
on October 3, 2014
Posted by: Beamchaz
from New Jersey
Expertise:Intermediate
Heating element broke within the year. And cleans terrible
Save your money
Pros: sleek
Cons: Poor quality, Did not meet expectations
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
2
Value
2
Response from Samsung USBy Noraina, Samsung Care, April 14, 2022
Hello Beamchaz,
Thank you for reaching out and sharing your feedback about your Samsung dishwasher. I understand you're having issues with your dishwasher as the heating element was broken and it does not clean dishes.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01001910/ to guide you when your dishwasher does not dry dishes.
You can also check this link https://www.samsung.com/us/support/troubleshooting/TSG01000962/ if your dishes are not clean after using your Samsung dishwasher. Just click on the type of cleaning issue you're experiencing.
I also recommend you check this link https://www.samsung.com/us/support/service/warranty/DW80F600UTS/AA for the warranty information of your product.
Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=dishwasher&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as it has all the troubleshooting guides, links, videos, and other resources you might need for your Samsung dishwasher.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144403700.
-Noraina
Thank you for reaching out and sharing your feedback about your Samsung dishwasher. I understand you're having issues with your dishwasher as the heating element was broken and it does not clean dishes.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01001910/ to guide you when your dishwasher does not dry dishes.
You can also check this link https://www.samsung.com/us/support/troubleshooting/TSG01000962/ if your dishes are not clean after using your Samsung dishwasher. Just click on the type of cleaning issue you're experiencing.
I also recommend you check this link https://www.samsung.com/us/support/service/warranty/DW80F600UTS/AA for the warranty information of your product.
Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=dishwasher&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as it has all the troubleshooting guides, links, videos, and other resources you might need for your Samsung dishwasher.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144403700.
-Noraina
Written by a customer while visiting Samsung US
Customer Rating
1
Do not buy
on December 16, 2014
Posted by: smullenfla
from Florida, USA
Expertise:Intermediate
Purchased this dishwasher on July 31, 2014 and as of today 12/16/2014 my machine has not worked for five days. "waiting for a part" to be repaired. I do not believe a machine should break ("need a part") after 4 1/2 of being used every other day.
Cons: Poor quality
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
3
Value
1
Response from Samsung USBy Camille , Samsung Care, August 24, 2022
Hi, smullenfla.
We apologize that your experience with the dishwasher was less than ideal. We appreciate all concerns that help us understand how to improve our products.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, give them this number (1144836166) to help our team pull up your information.
Thank you for being a valued customer of Samsung. Have a great day.
^Camille
We apologize that your experience with the dishwasher was less than ideal. We appreciate all concerns that help us understand how to improve our products.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, give them this number (1144836166) to help our team pull up your information.
Thank you for being a valued customer of Samsung. Have a great day.
^Camille
Written by a customer while visiting Samsung US
Customer Rating
5
Wonderful Dishwasher, Whisper Quiet
on May 24, 2015
Posted by: bpgolfs
from Summerfield, FL 34491, USA
Expertise:Intermediate
This is the quietest dishwasher we have ever owned. We love it. Our kitchen is close to the living room and you can't even hear it run. It works great, cleans well and looks like a million.
Pros: Bright display, Durable
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great buy
on February 4, 2016
Posted by: SatisfiedAnnie
Expertise:Intermediate
Very quiet and cleans very well. Very happy with this purchase.
Pros: Inexpensive, Durable
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good looking/great price
on November 16, 2013
Posted by: JimLlikesSamsung
from Ohio
This unit is a huge step up from our last model. We really like the look - stainless inside and out. It cleans great.
The insulation had/has a peculiar oder.
We'd but it again!
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Should have bought this sooner.
on October 14, 2014
Posted by: TechMnky
from Spokane, WA, USA
Expertise:Expert
So I needed a new dishwasher and after searching and looking decided this was the one for me. I have to say i'm very pleased with my decision. Easy install and even easier operation. Dishes no longer need to be clean before I wash them. I felt like my old washer was used mainly for sanitizing not washing. Samsung has done it right, Quiet, efficient and it just works! If all that wasn't enough it also has awesome capacity and the tones it gives off to let you know you have pressed a button or that the cycle is complete are such a comfort over the old buzzing i'm used to. I have challenged my Samsung washer to some very dirty dishes and it never stops amazing me.
Pros: Inexpensive, Durable
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
very quiet operation
on October 9, 2013
Posted by: Jtaxman
from Spring Hill,Fl
Expertise:Intermediate
Extra large capacity, extremely quiet and looks very good.
Pros: Inexpensive
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
It's pretty BUT DOES NOT DRY
on February 11, 2014
Posted by: NCAnonymous
from Charlotte, NC
Expertise:Expert
This dishwasher looks great, and is almost totally silent - but it DOES NOT DRY. Any review that says it does is either insane or works for Samsung. Dishes are drenched and there is standing water in the machine. I'm torn on the racks. Little prongs and open space easy to fit odd shapes in, but tall stuff falls over.
Pros: Bright display, Inexpensive, Realistic color, incredibly quiet
Cons: doesn't dry, odd racks, few cycle options
No, I would not recommend this to a friend.
Features
2
Performance
3
Design
5
Value
4
Response from Samsung USBy Noraina, Samsung Care, April 19, 2022
Hello,
Thank you for reaching out and sharing your feedback about your Samsung dishwasher. I understand you're having issues with your dishwasher as it does not dry dishes and tall stuff falls over. We do apologize for the inconvenience this has caused you. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01001910/ to guide you on the issue.
You can also check this link https://www.samsung.com/us/support/answer/ANS00062443/ to learn the best way to load a Samsung dishwasher.
Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=dishwasher&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as it has all the troubleshooting guides, links, videos, and other resources you might need for your Samsung dishwasher.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144417802.
-Noraina
Thank you for reaching out and sharing your feedback about your Samsung dishwasher. I understand you're having issues with your dishwasher as it does not dry dishes and tall stuff falls over. We do apologize for the inconvenience this has caused you. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01001910/ to guide you on the issue.
You can also check this link https://www.samsung.com/us/support/answer/ANS00062443/ to learn the best way to load a Samsung dishwasher.
Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=dishwasher&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as it has all the troubleshooting guides, links, videos, and other resources you might need for your Samsung dishwasher.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144417802.
-Noraina
Written by a customer while visiting Samsung US