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Customer Reviews Collected from Samsung US |
Samsung - 24" Tall Tub Built-In Dishwasher with Stainless Steel Tub - White
Average Customer Rating:
3.4
Rating breakdown 382 reviews
5 Stars
160
4 Stars
60
3 Stars
36
2 Stars
24
1 Star
102
57%of customers recommend this product.
(
209 out of
364)
Customer Reviews for Samsung - 24" Tall Tub Built-In Dishwasher with Stainless Steel Tub - White
Customer Rating
5
So far so Good!
on June 9, 2015
Posted by: Suzzanlz
from Colorado Springs, CO, USA
One at a time, I have had to replace my all of my home appliances. Started with Samsung because I liked the look, the price and the features. Have had only one problem with a stove I purchased over 2 years ago and when I called to have it fixed I didn't wait for the phone to be answered or get put off because I hadn't registered my product. The company was very helpful with getting all of my appliances registered and since then I have continued to go with their products. This dishwasher has done everything so far as advertised. Only with it had a separate button for dry, on the Auto Wash cycle dishes are still wet ( guess that's to save energy). Other than that I LOVE IT!! I love to brag about all of my new appliances and can't wait to see what I get to replace next, although I think we have already replaced everything.......
Pros: Inexpensive, Durable
I would recommend this to a friend!
Features
3
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
doesn't work!
on June 14, 2015
Posted by: KJ1936
from Oklahoma, USA
Expertise:Intermediate
We bought this unit because we liked the features: food grinder, heated dry cycle, pot/pan cycle, etc. We have had this unit break down on us three times. Unfortunately, this last time it is just out of warranty. It has always been the same problem. It loses its mind and quits running. We were told it was a sensor and that sensor was replaced TWICE. The same thing has happened within 4 months of the last incident. It has never dried the dishes, not only are they damp but huge puddles are setting on them. You don't pay this amount of money for a dishwasher to go out on you in just over a year let alone 3 times!!
Cons: Did not meet expectations
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
1
Value
1
Response from Samsung USBy Ms. Samsung, HQ, June 16, 2015
Hi KJ1936,
I'm very sorry to hear about your experience. With regard to the drying, this and other Samsung Dishwashers utilize Fan Condensing Technology which relies on the residual heat on the dishes to evaporate water and save energy. To maximize the effectiveness, it's recommended to use a rinse aid, select Sanitize when possible, and leave the door closed until the cycle is complete. Since plastic doesn't retain heat, it isn't unusual to have some moisture remain on items made of plastic. In addition, water pooled in upside-down cups and other containers may not be able to evaporate fully. Loading these items at an angle so the water can drain rather than pool will help to alleviate this issue.
If the problem with the sensor is recurring, please call 800-SAMSUNG or use the online Support Form available through this link to enable us to assist you: http://www.samsung.com/us/support/service/request
Thank you,
Ms. Samsung
I'm very sorry to hear about your experience. With regard to the drying, this and other Samsung Dishwashers utilize Fan Condensing Technology which relies on the residual heat on the dishes to evaporate water and save energy. To maximize the effectiveness, it's recommended to use a rinse aid, select Sanitize when possible, and leave the door closed until the cycle is complete. Since plastic doesn't retain heat, it isn't unusual to have some moisture remain on items made of plastic. In addition, water pooled in upside-down cups and other containers may not be able to evaporate fully. Loading these items at an angle so the water can drain rather than pool will help to alleviate this issue.
If the problem with the sensor is recurring, please call 800-SAMSUNG or use the online Support Form available through this link to enable us to assist you: http://www.samsung.com/us/support/service/request
Thank you,
Ms. Samsung
Written by a customer while visiting Samsung US
Customer Rating
5
My high end appliances on a secretary budget
on July 28, 2015
Posted by: Brookville
from Indiana
I am a secretary and I was able to afford my beautiful new appliances and never settle on the quality of high end look. Thank you for making a beautiful kitchen that all incomes can afford.
Pros: Inexpensive, Durable, Realistic color
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
So small, run it twice!
on September 22, 2015
Posted by: Courtney219
from Phoenix, AZ, USA
Expertise:Intermediate
This is a very small dishwasher on the inside, making it susceptible to overloading very easily. I have to run it with about 1/2--2/3 the dishes of the previous washer I owned just to get things clean. It does not fit standard sized pans unless they are laying flat and taking up all the room. With a toddler and an infant and lots of bottles and sippy cups to wash, I easily have to run this machine 2-3 times per day, making it's energy efficient rating useless.
It also is very difficult to get fingerprints off the front so it always looks dirty.
Cons: Poor quality, Did not meet expectations, too small
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Trisha, Samsung Care, June 1, 2022
Hi Courtney219,
We appreciate your time in reaching out to us and we are glad that you purchased and chose our product. We apologize for the inconvenience of the Samsung dishwasher not meeting your expectation. We will surely notate this feedback for better products in the future.
For future reference, I highly recommend clicking these links for a basic troubleshooting guide:
https://www.samsung.com/us/support/search/?query=dishwasher&referrerPageUrl=https://www.samsung.com/us/support/
Link for product specifications:
https://image-us.samsung.com/SamsungUS/pim/migration/doc/dw80f600uts-aa_8033_DW80F600UWS_V6.pdf
The best way to load the dishwasher:
https://www.samsung.com/us/support/answer/ANS00062443/
You may check this link for future reference to reduce unnecessary repairs over the dishwasher's lifetime.
https://www.samsung.com/us/support/answer/ANS00076793/
Dishwasher cycles, options, and settings:
https://www.samsung.com/us/support/answer/ANS00084182/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/DW80F600UTS/AA
If you continue to get this kind of problem, please reach us with the following options so that we can further assist you with options.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144557164
Thank you for choosing Samsung. Have a great day.
-Trisha-
We appreciate your time in reaching out to us and we are glad that you purchased and chose our product. We apologize for the inconvenience of the Samsung dishwasher not meeting your expectation. We will surely notate this feedback for better products in the future.
For future reference, I highly recommend clicking these links for a basic troubleshooting guide:
https://www.samsung.com/us/support/search/?query=dishwasher&referrerPageUrl=https://www.samsung.com/us/support/
Link for product specifications:
https://image-us.samsung.com/SamsungUS/pim/migration/doc/dw80f600uts-aa_8033_DW80F600UWS_V6.pdf
The best way to load the dishwasher:
https://www.samsung.com/us/support/answer/ANS00062443/
You may check this link for future reference to reduce unnecessary repairs over the dishwasher's lifetime.
https://www.samsung.com/us/support/answer/ANS00076793/
Dishwasher cycles, options, and settings:
https://www.samsung.com/us/support/answer/ANS00084182/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/DW80F600UTS/AA
If you continue to get this kind of problem, please reach us with the following options so that we can further assist you with options.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144557164
Thank you for choosing Samsung. Have a great day.
-Trisha-
Written by a customer while visiting Samsung US
Customer Rating
5
Never hand washes dishes again
on November 24, 2015
Posted by: LishW
from Los Angeles
Expertise:Beginner
Love this easy to use dishwasher. My first ever, & I love it. Easy to use & has many cycles to choose from. Dishes, glassware & pots & pans come out clean & spotless every time.
Pros: Realistic color, Durable, easy to use & huge interior
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on December 22, 2015
Posted by: soofoo
It is so super quiet, I love it. My old one sounded like a freight train when running.
Pros: Bright display, Durable
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very happy with its performance
on January 23, 2016
Posted by: jspinnato
Would prefer a heating element to dry dishes a little better. Using drying agent helps. Dish capacity is wonderful. Able to load a lot!!
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on February 24, 2016
Posted by: radiance91
from Freeport, NY, USA
Expertise:Beginner
As dishwashers go this one is outstanding. The features such as wine glasses holders and 2 silverware racks make this a real gem. The stainless steel inside and out gives it a look of elegance and durability
Pros: Bright display
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US