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Customer Reviews Collected from Samsung US |
Samsung - 24" Tall Tub Built-In Dishwasher with Stainless Steel Tub - White
Average Customer Rating:
3.4
Rating breakdown 382 reviews
5 Stars
160
4 Stars
60
3 Stars
36
2 Stars
24
1 Star
102
57%of customers recommend this product.
(
209 out of
364)
Customer Reviews for Samsung - 24" Tall Tub Built-In Dishwasher with Stainless Steel Tub - White
Customer Rating
5
Trustworthy
on August 1, 2016
Posted by: Technotard
from lindenhurst, NY (Long Island)
Expertise:Beginner
I feel I can trust this dishwasher to get the job done. If I put it on before going to bed, the dishes will be clean and dry in the morning. Not too noisy, either.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product works very well
on August 2, 2016
Posted by: Pattll
I like how this product works. It cleans the dishes very well
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features.
on September 18, 2017
Posted by: Summer2017
from Minnesota, USA
Love the touch panel controls. Low rinse light. Roomy.
Pros: Bright display, Realistic color
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Piece of junk
on December 6, 2018
Posted by: Spratty410
from Elkton,MD
Expertise:Intermediate
Wash cycle is over 2 hrs. Nothing Ive put into the dishwasher seems to clean. And now the flashing lights started . Code is for high temperature. Have tried all troubleshooting options to no avail. After reading reviews I see I'm not alone in my view of this terrible product. Should be a recall.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy ^Cat, Samsung Cares, February 20, 2019
I realize your experience has been less than ideal, and I'd like to have the opportunity to change that. If you are still having issues with your dishwasher, I would love to speak to you about this matter. Please feel free to reach out to me directly via one of the following options and reference ticket number #1139201715.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Toll-free call (Mon-Fri: 9AM-6PM EST): 1-833-REVIEW8 (1-833-738-4398)
*Dishwasher Information and Error Codes: http://bit.ly/2LcnBdV
We thank you for being a part of the Samsung family. ^Cat
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Toll-free call (Mon-Fri: 9AM-6PM EST): 1-833-REVIEW8 (1-833-738-4398)
*Dishwasher Information and Error Codes: http://bit.ly/2LcnBdV
We thank you for being a part of the Samsung family. ^Cat
Written by a customer while visiting Samsung US
Customer Rating
3
Very quiet, but just average in other ways
on August 12, 2014
Posted by: practicaljane
This dishwasher is amazingly quiet. However, it is just so-so at cleaning dishes, and the layout of the racks is poor: there are way too many narrow spaces (for plates) and not enough spaces for everything else--serving dishes & bowls, cereal bowls, pitchers, pots, etc. (even though some of the tines on the racks fold down). Also, the top rack has too many relatively straight, narrowly-spaced tines that work for flat items like plates but not for cereal/salad bowls, and there is pretty much no way to hold wine glasses securely so that they don't rattle against other dishes during the wash cycle. Ideally, a dishwasher rack should hold items fairly securely when they are placed between (not over) the rows of tines, and this dishwasher fails on this front. One last rack design issue: the bottom rack has a very narrow space along the front that appears ideal for big skinny items like cookie sheets, but using it this way apparently blocks the detergent door from opening--so the skinny space is basically unusable. On the plus side, the interior space is cavernous, and the ability to adjust the height of the top rack is nice.
Pros: very quiet
Cons: poor rack design
Features
3
Performance
3
Design
2
Value
3
Response from Samsung USBy Chrystel, Samsung Care, August 22, 2022
Hi There,
Thank you for reaching out to us. We apologize that your experience with the dishwasher was less than ideal. We appreciate all concerns that help us understand how to improve our products and services.
Learn the best way to load your Samsung dishwasher:
https://www.samsung.com/us/support/answer/ANS00062443/
Kindly check out the User's Manual on pages 13-14 in adjusting the rack and on pages 15-16 for suggested load patterns:
https://downloadcenter.samsung.com/content/UM/201509/20150911140202680/DW80F600_DD81-01555A-04_EN_CFR_MES.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, give them this ticket number 1144827200, which will help our team pull up your information.
Thank you for being a valued customer of Samsung. Have a great day.
^Chrystel
Thank you for reaching out to us. We apologize that your experience with the dishwasher was less than ideal. We appreciate all concerns that help us understand how to improve our products and services.
Learn the best way to load your Samsung dishwasher:
https://www.samsung.com/us/support/answer/ANS00062443/
Kindly check out the User's Manual on pages 13-14 in adjusting the rack and on pages 15-16 for suggested load patterns:
https://downloadcenter.samsung.com/content/UM/201509/20150911140202680/DW80F600_DD81-01555A-04_EN_CFR_MES.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, give them this ticket number 1144827200, which will help our team pull up your information.
Thank you for being a valued customer of Samsung. Have a great day.
^Chrystel
Written by a customer while visiting Samsung US
Customer Rating
5
Dishwasher is nice and quiet!
on December 5, 2014
Posted by: barbiem
from New Jersey, USA
Expertise:Intermediate
Love the dishwasher. It is nice and quiet and has plenty of space for big, high pots and dishes.
Pros: Bright display, Durable, quiet
Cons: just wish it had more selection options., loading space for dishes is less than others
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Quiet Dishwasher, but clean dishes are hit and miss
on December 11, 2014
Posted by: Kirk12555555
Expertise:Intermediate
This dishwasher is very quiet. It seems that it is sensitive to hard water and different brands of dish soap. It seems that for my Very hard water gel soap works best. The powder type doesn't get dishes clean and leaves glasses with hard water deposits (cloudy). And yes I use the rinse aid.
Pros: very quiet
Cons: almost clean dishes
I would recommend this to a friend!
Features
4
Performance
3
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Wife loves it
on December 19, 2014
Posted by: Erbik
from Utah, USA
Expertise:Intermediate
Does everything well. My wife loves it. It is nice and quiet.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US