 |
Customer Reviews Collected from Samsung US |
Samsung - 24" Tall Tub Built-In Dishwasher with Stainless Steel Tub - White
Average Customer Rating:
3.4
Rating breakdown 382 reviews
5 Stars
160
4 Stars
60
3 Stars
36
2 Stars
24
1 Star
102
57%of customers recommend this product.
(
209 out of
364)
Customer Reviews for Samsung - 24" Tall Tub Built-In Dishwasher with Stainless Steel Tub - White
Customer Rating
5
Quiet and excellent dish washer
on January 14, 2016
Posted by: VillageWoman1
from The Villages, FL, USA
We purchased this dishwasher for our Villa. The renters said that it works very well and is quiet.
Pros: good value for the price, excellent style, cleans well
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
It cleans well.
on January 15, 2016
Posted by: BDFD1217
from Beaver Dam, WI 53916, USA
Expertise:Intermediate
Nice to have a quiet dishwasher that cleans well. One great feture is having all the controls hidden so they can't be played with by our little ones.,It also gives it a nice clean look. The only bad things is it was a touch to big but per the messurements it was the same as the other one. Just the front door was bigger then the last one. I would buy one of these again in a heart beat. The stainless steel is a nice touch to our kitchen.
Pros: Durable
Cons: Too big
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Purchased Nov 27th have yet to get it to work
on January 20, 2016
Posted by: MrUnhappythe2nd
from Massachusetts, USA
Bought this Nov 27th, was delivered a week later, Kitchen was being remodeled, so the dishwasher was set aside for a couple of weeks... installed it and turned it on.. it ran for about 2 min. then the "smart auto" light begin blinking and did nothing after that..so now a repair tech is do here tomorrow Jan 21st with parts to repair....got to love taking something brand new out of the box and having to have it repaired before it ever gets used
Cons: Poor quality, do not work out of the box
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
4
Value
1
Response from Samsung USBy Angelica, Samsung Care, June 30, 2022
Hello,
Thank you for reaching out. We appreciate you informing us that your Samsung dishwasher's "smart auto" light started blinking and did nothing. We apologize for the inconvenience the issue has caused you. It's not the experience we want you to have with one of our products, and we'll be glad to look into this for you.
Here is a link to the troubleshooting steps to try when lights are blinking on your Samsung dishwasher.
https://www.samsung.com/us/support/troubleshooting/TSG01001922/
I've also included a link to our Warranty Page to learn more about the product's warranty coverage.
https://www.samsung.com/us/support/service/warranty/DW80F600UTS/AA
Do not hesitate to contact our Support Channels below to speak with a live representative for other concerns.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Your Reference Ticket Number: 1144651016
Thank you, and stay safe!
-Angelica
Thank you for reaching out. We appreciate you informing us that your Samsung dishwasher's "smart auto" light started blinking and did nothing. We apologize for the inconvenience the issue has caused you. It's not the experience we want you to have with one of our products, and we'll be glad to look into this for you.
Here is a link to the troubleshooting steps to try when lights are blinking on your Samsung dishwasher.
https://www.samsung.com/us/support/troubleshooting/TSG01001922/
I've also included a link to our Warranty Page to learn more about the product's warranty coverage.
https://www.samsung.com/us/support/service/warranty/DW80F600UTS/AA
Do not hesitate to contact our Support Channels below to speak with a live representative for other concerns.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Your Reference Ticket Number: 1144651016
Thank you, and stay safe!
-Angelica
Written by a customer while visiting Samsung US
Customer Rating
3
Still trying to figure this thing out.
on January 23, 2016
Posted by: Erin12345
from Montana
Expertise:Beginner
Washer itself is nice looking. We have had a few problems. Like, there must not be a drying cycle?
Pros: Inexpensive, Realistic color, Lightweight
I would recommend this to a friend!
Features
3
Performance
3
Design
5
Value
3
Response from Samsung USBy Trisha, Samsung Care, April 11, 2022
Hi Erin12345,
We appreciate your time in reaching out to us and we are glad that you purchased and chose our product. We apologize for the inconvenience of the Samsung dishwasher not drying dishes well and for having a hard time with the cycles. We will surely notate this feedback for better products in the future.
For future reference, I highly recommend clicking these links for a basic troubleshooting guide:
The dishwasher does not dry dishes:
https://www.samsung.com/us/support/troubleshooting/TSG01001910/
The best way to load the dishwasher:
https://www.samsung.com/us/support/answer/ANS00062443/
Dishwasher cycles, options, and settings:
https://www.samsung.com/us/support/answer/ANS00084182/
I recommend clicking on this link for the user's manual of this product: See page 9.
https://downloadcenter.samsung.com/content/UM/201509/20150911140202680/DW80F600_DD81-01555A-04_EN_CFR_MES.pdf
You may check this link for future reference to reduce unnecessary repairs over the dishwasher's lifetime.
https://www.samsung.com/us/support/answer/ANS00076793/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/DW80F600UTS/AA
If you continue to get this kind of problem, please reach us with the following options so that we can further assist you with options.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144391546
Thank you for choosing Samsung. Have a great day.
-Trisha-
We appreciate your time in reaching out to us and we are glad that you purchased and chose our product. We apologize for the inconvenience of the Samsung dishwasher not drying dishes well and for having a hard time with the cycles. We will surely notate this feedback for better products in the future.
For future reference, I highly recommend clicking these links for a basic troubleshooting guide:
The dishwasher does not dry dishes:
https://www.samsung.com/us/support/troubleshooting/TSG01001910/
The best way to load the dishwasher:
https://www.samsung.com/us/support/answer/ANS00062443/
Dishwasher cycles, options, and settings:
https://www.samsung.com/us/support/answer/ANS00084182/
I recommend clicking on this link for the user's manual of this product: See page 9.
https://downloadcenter.samsung.com/content/UM/201509/20150911140202680/DW80F600_DD81-01555A-04_EN_CFR_MES.pdf
You may check this link for future reference to reduce unnecessary repairs over the dishwasher's lifetime.
https://www.samsung.com/us/support/answer/ANS00076793/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/DW80F600UTS/AA
If you continue to get this kind of problem, please reach us with the following options so that we can further assist you with options.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144391546
Thank you for choosing Samsung. Have a great day.
-Trisha-
Written by a customer while visiting Samsung US
Customer Rating
1
It's pretty to look at but....
on January 27, 2016
Posted by: YoungCleanFreak
from Harrisburg, pa
My boyfriend and I bought this after our other dishwasher went out. After reading some reviews we decided this was a decent middle of the road dishwasher. At first I was really excited with the way it looked and how there was a Smart Auto button, and then I used it. I have tried every setting on here and for some reason my dishwashing detergent isn't being used. I've tried different ones and there is constant residue left over. I rinse my dishes off before I load the dishwasher and I make sure not to over load it and my dishes still come out dirty. I used the cascade platinum pods and ended up throwing a WHOLE POD OUT after my dishwasher ran on a heavy cycle and sanitize cycle. We also bought a clothes dryer and loved it but this makes me hesitant to buy any other Samsung product.
Cons: Poor quality, Did not meet expectations
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
4
Value
1
Response from Samsung USBy Trisha, Samsung Care, April 11, 2022
Hi there,
We appreciate your time in reaching out to us and we are glad that you purchased and chose our product. We apologize for the inconvenience of the Samsung dishwasher not cleaning dishes well and for not dispensing the detergent properly. We will surely notate this feedback for better products in the future.
For future reference, I highly recommend clicking these links for a basic troubleshooting guide:
The dishwasher does not dispense or dissolve detergent properly:
https://www.samsung.com/us/support/troubleshooting/TSG01000970/
Dishes aren't clean after a dishwasher cycle:
https://www.samsung.com/us/support/troubleshooting/TSG01000962/
The best way to load the dishwasher:
https://www.samsung.com/us/support/answer/ANS00062443/
You may check this link for future reference to reduce unnecessary repairs over the dishwasher's lifetime.
https://www.samsung.com/us/support/answer/ANS00076793/
Dishwasher cycles, options, and settings:
https://www.samsung.com/us/support/answer/ANS00084182/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/DW80F600UTS/AA
If you continue to get this kind of problem, please reach us with the following options so that we can further assist you with options.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144391455
Thank you for choosing Samsung. Have a great day.
-Trisha-
We appreciate your time in reaching out to us and we are glad that you purchased and chose our product. We apologize for the inconvenience of the Samsung dishwasher not cleaning dishes well and for not dispensing the detergent properly. We will surely notate this feedback for better products in the future.
For future reference, I highly recommend clicking these links for a basic troubleshooting guide:
The dishwasher does not dispense or dissolve detergent properly:
https://www.samsung.com/us/support/troubleshooting/TSG01000970/
Dishes aren't clean after a dishwasher cycle:
https://www.samsung.com/us/support/troubleshooting/TSG01000962/
The best way to load the dishwasher:
https://www.samsung.com/us/support/answer/ANS00062443/
You may check this link for future reference to reduce unnecessary repairs over the dishwasher's lifetime.
https://www.samsung.com/us/support/answer/ANS00076793/
Dishwasher cycles, options, and settings:
https://www.samsung.com/us/support/answer/ANS00084182/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/DW80F600UTS/AA
If you continue to get this kind of problem, please reach us with the following options so that we can further assist you with options.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144391455
Thank you for choosing Samsung. Have a great day.
-Trisha-
Written by a customer while visiting Samsung US
Customer Rating
4
My dishwasher looks beautiful.
on January 29, 2016
Posted by: Ghost762x51
from Las Vegas, NV
Expertise:Intermediate
Very sleek look. Very quiet. I wish the upper rack can move up and down.
Pros: very sleek look
Cons: more washing power
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Gets progressively louder
on February 11, 2016
Posted by: UTHomie
Expertise:Intermediate
The first month we used this dishwasher, it was hard to tell it was running because it was so quiet. After a little more than a year's use, it sounds just like a lower end product. This has been our experience with the matching microwave and French door refrigerator. It does get the dishes clean and I love the sanitizing option.
Pros: cleans well
Cons: loud
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Heated Dry
on February 16, 2016
Posted by: OfficeManager
from Las Vegas, NV, USA
Expertise:Expert
We purchased this dishwasher for our office break room. When we ordered it we didn't realize that there is no heating element for drying. If we put plastic in the dishwasher all of the items including glasses and dishes do not dry this is still moisture in the dishwasher. Should have researched it further before we purchased this dishwasher.
I would recommend this to a friend!
Features
4
Performance
3
Design
4
Value
4
Written by a customer while visiting Samsung US