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Customer Reviews Collected from Samsung US |
Samsung - 24" Tall Tub Built-In Dishwasher with Stainless Steel Tub - White
Average Customer Rating:
3.4
Rating breakdown 382 reviews
5 Stars
160
4 Stars
60
3 Stars
36
2 Stars
24
1 Star
102
57%of customers recommend this product.
(
209 out of
364)
Customer Reviews for Samsung - 24" Tall Tub Built-In Dishwasher with Stainless Steel Tub - White
Customer Rating
1
Sensor Problems
on January 29, 2016
Posted by: Mpebob
from KY
Expertise:Intermediate
Had nothing but electronic problems with this unit. I have replaced the ecs sensor and the dishwasher worked for 3 months, then I replaced the circuit board and it worked for 2 months, so I replaced the flow sensor and it quit working after 2 months. These parts were Samsung parts. Beware of this dishwasher.
Pros: ouside & inside nice, quiet if it runs
Cons: Did not meet expectations
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
4
Value
1
Written by a customer while visiting Samsung US
Customer Rating
1
Dishwasher
on September 14, 2016
Posted by: Binzar
from North Carolina
Expertise:Expert
Had problems from day one I have lost my trust in Samsung products
Cons: Poor quality
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
4
Value
3
Response from Samsung USBy Noraina, Samsung Care, April 7, 2022
Hello Binzar,
Thank you for reaching out and sharing your feedback about your Samsung dishwasher. I understand you're having issues with your dishwasher since day one and you have lost your trust in Samsung products. We are sorry you feel that way and we apologize for the inconvenience this has caused you. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01001914/ if your Samsung dishwasher does not turn on.
You can also check this https://www.samsung.com/us/support/troubleshooting/TSG01000965/ if your dishwasher does not start or fill with water.
When something goes wrong with your dishwasher, such as an error code or if it's not draining, you may think all that's needed is a good reset. You can check this link https://www.samsung.com/us/support/answer/ANS00087943/ to guide you on how to reset your Samsung dishwasher.
Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=dishwasher&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as it has all the troubleshooting guides, link, videos, and other resources you might need for your Samsung dishwasher.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144379443.
-Noraina
Thank you for reaching out and sharing your feedback about your Samsung dishwasher. I understand you're having issues with your dishwasher since day one and you have lost your trust in Samsung products. We are sorry you feel that way and we apologize for the inconvenience this has caused you. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01001914/ if your Samsung dishwasher does not turn on.
You can also check this https://www.samsung.com/us/support/troubleshooting/TSG01000965/ if your dishwasher does not start or fill with water.
When something goes wrong with your dishwasher, such as an error code or if it's not draining, you may think all that's needed is a good reset. You can check this link https://www.samsung.com/us/support/answer/ANS00087943/ to guide you on how to reset your Samsung dishwasher.
Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=dishwasher&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as it has all the troubleshooting guides, link, videos, and other resources you might need for your Samsung dishwasher.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144379443.
-Noraina
Written by a customer while visiting Samsung US
Customer Rating
5
I love my dishwasher!
on November 27, 2016
Posted by: Longa
from Homestead, FL
Expertise:Expert
It's energy efficient, barely makes noise, and works amazing!
Pros: Bright display, Durable, Inexpensive
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
After 3 repairs - Dishwasher quit rinsing dishes
on December 28, 2017
Posted by: ToniaO
from Orange County, CA, USA
We bought Model #DW80F600UTS two years ago. Within the 1st 6 months we had two repairs made. The second year we had a third. Now it does not rinse dishes on top rack or dry them. This was a mid priced unit that we expected to last a lot longer than 2 years. Very disappointed.
Pros: Bright display
Cons: Did not meet expectations, Poor quality, not drying or rinsing
No, I would not recommend this to a friend.
Features
5
Performance
1
Design
5
Value
3
Response from Samsung USBy Ross, Customer Care, April 5, 2022
Hello ToniaO,
Thank you for bringing this to our attention.
I’m sorry to hear you’re not happy with our product the Top Control Dishwasher with Stainless Steel Tub.
We apologize for any inconvenience this may have caused you.
The experience is not what we expect from our customers.
To troubleshoot your concern here's are some links that might help you.
Samsung dishwasher cycles, options, and settings
https://www.samsung.com/us/support/answer/ANS00084182/
How to reset your Samsung dishwasher https://www.samsung.com/us/support/answer/ANS00087943/
The dishwasher is displaying an error code https://www.samsung.com/us/support/troubleshooting/TSG01002074/
For further concerns, you may reach us via the following option.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Reference number:1144371598
Thank you for choosing Samsung,
^Ross
Thank you for bringing this to our attention.
I’m sorry to hear you’re not happy with our product the Top Control Dishwasher with Stainless Steel Tub.
We apologize for any inconvenience this may have caused you.
The experience is not what we expect from our customers.
To troubleshoot your concern here's are some links that might help you.
Samsung dishwasher cycles, options, and settings
https://www.samsung.com/us/support/answer/ANS00084182/
How to reset your Samsung dishwasher https://www.samsung.com/us/support/answer/ANS00087943/
The dishwasher is displaying an error code https://www.samsung.com/us/support/troubleshooting/TSG01002074/
For further concerns, you may reach us via the following option.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Reference number:1144371598
Thank you for choosing Samsung,
^Ross
Written by a customer while visiting Samsung US
Customer Rating
3
ease of installation
on July 20, 2014
Posted by: ljoy
from NY
Expertise:Beginner
List of materials needed for installation is not complete. Cord housing needs to be purchased.
No, I would not recommend this to a friend.
Features
2
Performance
3
Design
5
Value
3
Response from Samsung USBy Camille , Samsung Care, August 19, 2022
Hi ljoy
We apologize for your experience with the dishwasher installation parts needed. We appreciate all concerns that help us understand how to improve our products.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, give them this number (1144819478) to help our team pull up your information.
Thank you for being a valued customer of Samsung. Have a great day.
^Camille
We apologize for your experience with the dishwasher installation parts needed. We appreciate all concerns that help us understand how to improve our products.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, give them this number (1144819478) to help our team pull up your information.
Thank you for being a valued customer of Samsung. Have a great day.
^Camille
Written by a customer while visiting Samsung US
Customer Rating
2
Spotty Performance
on October 1, 2014
Posted by: NetworkGuy79
from Rocky Point, NY, USA
Expertise:Intermediate
We've had this dishwasher for a few months now and while it's a beautiful and quiet machine, it just isn't doing the job I expect of it. I found that if I don't "pre-wash" the dishes before I put them in, it just doesn't get the dishes cleaned. The utensils come out filthy. I've followed the advice for loading, also with no success. I've also verified that the water is definitely getting hot enough, and my house has pretty good water pressure. I'm actually going to be opening a warranty case, but as it stands now, I wouldn't feel right recommending this product.
Pros: looks great, very quiet operation
Cons: Did not meet expectations
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
5
Value
2
Response from Samsung USBy Noraina, Samsung Care, April 20, 2022
Hello,
Thank you for reaching out and sharing your feedback about your Samsung dishwasher. I understand you're having issues with your dishwasher as it does not clean the dishes properly. We appreciate your patience in dealing with the situation and for trying to troubleshoot the issue. We do apologize for the inconvenience this has caused you. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01000962/ to guide you on the issue. Just click on the type of cleaning issue you're experiencing.
You can also check this link https://www.samsung.com/us/support/answer/ANS00062443/ to learn the best way to load a Samsung dishwasher.
I recommend checking this link https://www.samsung.com/us/support/answer/ANS00076793/ on how to deep clean your Samsung dishwasher.
Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=dishwasher&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as it has all the troubleshooting guides, links, videos, and other resources you might need for your Samsung dishwasher.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144422769.
-Noraina
Thank you for reaching out and sharing your feedback about your Samsung dishwasher. I understand you're having issues with your dishwasher as it does not clean the dishes properly. We appreciate your patience in dealing with the situation and for trying to troubleshoot the issue. We do apologize for the inconvenience this has caused you. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01000962/ to guide you on the issue. Just click on the type of cleaning issue you're experiencing.
You can also check this link https://www.samsung.com/us/support/answer/ANS00062443/ to learn the best way to load a Samsung dishwasher.
I recommend checking this link https://www.samsung.com/us/support/answer/ANS00076793/ on how to deep clean your Samsung dishwasher.
Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=dishwasher&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as it has all the troubleshooting guides, links, videos, and other resources you might need for your Samsung dishwasher.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144422769.
-Noraina
Written by a customer while visiting Samsung US
Customer Rating
2
Disappointed
on October 21, 2014
Posted by: Leever40
I have had this dishwasher for almost a year and am already having a technician come out for a second time. The 1st time they replaced the "brain" and it worked for while but now my machine stops in the middle of a cycle, drains the water and starts flashing buttons. I don't think this machine cleans very well either. I still have to scrub my dishes before I put them in.. The only thing that I really like about it is that my dishes fit in it better than my last dishwasher and it is extremely quiet. . This machine seems to be very temperamental. If everything isn't perfectly aligned then it doesn't work properly. Very unsatisfied...
Pros: quiet
Cons: Poor quality, Did not meet expectations
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
3
Value
2
Response from Samsung USBy Ms. Samsung, HQ, November 17, 2014
I'm sorry to hear you've had these issues with your Dishwasher, Leever40. The techncians may have resolved them for you already, but if you're still unhappy with the cleaning performance, please review the tips, including cleaning the spray nozzles, as shown in this link: http://bit.ly/1H9WMzy
I hope this helps improve your experience with your DW80F600!
Ms. Samsung
I hope this helps improve your experience with your DW80F600!
Ms. Samsung
Written by a customer while visiting Samsung US
Customer Rating
1
Piece of Junk
on December 30, 2014
Posted by: EricAve
from Sierra Vista, AZ, USA
Expertise:Intermediate
Warranty lasts 12 months. At 13 months parts started to fail.
Pros: Inexpensive
Cons: Poor quality, Did not meet expectations
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
4
Value
1
Response from Samsung USBy Camille , Samsung Care, August 18, 2022
Hi EricAve.
We apologize that your experience with the dishwasher was less than ideal. We appreciate all feedback that helps us understand how to improve our products.
Also, I have included a link for the most common issue with the dishwasher.
https://www.samsung.com/us/support/search/?query=dishwasher+not+working&referrerPageUrl=https://www.samsung.com/us/support/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket Number: 1144815742
Thank you for being a valued customer of Samsung. Have a great day.
^Camille
We apologize that your experience with the dishwasher was less than ideal. We appreciate all feedback that helps us understand how to improve our products.
Also, I have included a link for the most common issue with the dishwasher.
https://www.samsung.com/us/support/search/?query=dishwasher+not+working&referrerPageUrl=https://www.samsung.com/us/support/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket Number: 1144815742
Thank you for being a valued customer of Samsung. Have a great day.
^Camille
Written by a customer while visiting Samsung US