 |
Customer Reviews Collected from Samsung US |
Samsung - 24" Tall Tub Built-In Dishwasher with Stainless Steel Tub - White
Average Customer Rating:
3.4
Rating breakdown 382 reviews
5 Stars
160
4 Stars
60
3 Stars
36
2 Stars
24
1 Star
102
57%of customers recommend this product.
(
209 out of
364)
Customer Reviews for Samsung - 24" Tall Tub Built-In Dishwasher with Stainless Steel Tub - White
Customer Rating
4
For the most part I like this Dishwasher
on November 24, 2016
Posted by: GMac14
from Massachusetts, USA
Expertise:Beginner
The dishes come out clean so I am happy with that. However it is a little louder than I would like but I guess I didn't pay to much attention to the decimals when I bought it. My fault, and it's not obnoxiously loud, I just prefer to have 0 noise. I do not like that there is no pause I can not open and add an item without restarting. If I can I have not figured it out. so you just have to make sure you have everything in there when you hit start. I would recommend this to a friend maybe the next one up from this if it has the other features. I was in a hurry to buy my appliances due to a house fire and contractors and all that fun stuff was not much into picking out products like if I was doing a redo. I do know I did want Samsung products though.
Pros: Realistic color, Durable
Cons: no pausing once started
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Sleek Dishwasher
on November 26, 2016
Posted by: maukagirl
from Mililani, HI
Nice product - the only thing I miss is a quick wash option.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Read this
on December 27, 2016
Posted by: Xnjhzt
Expertise:Expert
I have owned this dishwasher for many years and have had to pull it out and replace the same sensor 4 times. So the day before I decided I was going to jerk the thing out of the kitchen and set it roadside for the scrappers to pick it up. I opened it up and it smelled to high heaven since it hadn't ran in a few days so I filled up the bottom of the tub with about a gallon of water (with a spray wand) and about a cup in a half of bleach and let it sit for 24 hours, after the 24 hours was up I started a normal cycle and it has ran perfectly ever since. The tub is cleaner than it has ever been and the dishes are spotless. Hopefully this serves useful with someone having the same problem.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
3
Value
3
Response from Samsung USBy Angelica, Samsung Care, June 30, 2022
Hello Xnjhzt,
Thank you very much for your suggestion on how to get your Samsung dishwasher running perfectly, which helped the tub to be cleaner and dishes to be spotless. Should you need support in the future, please don't hesitate to reach out to us at www.Samsung.com or by calling 1-800-726-7864 (1-800-SAMSUNG).
Your Reference Ticket Number: 1144652837
Thank you, and stay safe!
-Angelica
Thank you very much for your suggestion on how to get your Samsung dishwasher running perfectly, which helped the tub to be cleaner and dishes to be spotless. Should you need support in the future, please don't hesitate to reach out to us at www.Samsung.com or by calling 1-800-726-7864 (1-800-SAMSUNG).
Your Reference Ticket Number: 1144652837
Thank you, and stay safe!
-Angelica
Written by a customer while visiting Samsung US
Customer Rating
1
Worst Dishwasher
on January 8, 2017
Posted by: Rams03
from Chicago,il
Expertise:Expert
Since purchased I have been having frequent problems with this dishwasher. Not worth buying this product.
Cons: Did not meet expectations, Poor quality
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
1
Value
1
Response from Samsung USBy Noraina, Samsung Care, April 7, 2022
Hello Rams03,
Thank you for reaching out and sharing your feedback about your Samsung dishwasher. I understand you're having issues with your dishwasher since you purchased it. We do apologize for the inconvenience this has caused you. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01001914/ if your Samsung dishwasher does not turn on.
You can also check this https://www.samsung.com/us/support/troubleshooting/TSG01000965/ if your dishwasher does not start or fill with water.
When something goes wrong with your dishwasher, such as an error code or if it's not draining, you may think all that's needed is a good reset. You can check this link https://www.samsung.com/us/support/answer/ANS00087943/ to guide you on how to reset your Samsung dishwasher.
Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=dishwasher&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as it has all the troubleshooting guides, link, videos, and other resources you might need for your Samsung dishwasher.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144379178.
-Noraina
Thank you for reaching out and sharing your feedback about your Samsung dishwasher. I understand you're having issues with your dishwasher since you purchased it. We do apologize for the inconvenience this has caused you. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01001914/ if your Samsung dishwasher does not turn on.
You can also check this https://www.samsung.com/us/support/troubleshooting/TSG01000965/ if your dishwasher does not start or fill with water.
When something goes wrong with your dishwasher, such as an error code or if it's not draining, you may think all that's needed is a good reset. You can check this link https://www.samsung.com/us/support/answer/ANS00087943/ to guide you on how to reset your Samsung dishwasher.
Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=dishwasher&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as it has all the troubleshooting guides, link, videos, and other resources you might need for your Samsung dishwasher.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144379178.
-Noraina
Written by a customer while visiting Samsung US
Customer Rating
4
Simple Modern Design
on January 23, 2017
Posted by: mysmith3
from MO
Expertise:Expert
Simple Modern Design -
Does not include a lot of unneeded or unused features
simple and does what a dishwasher is suppose to do - wash dishes
Does not include a lot of unneeded or unused features
simple and does what a dishwasher is suppose to do - wash dishes
stainless steel finish is a bit of a chore to keep clean and if anyone ever has a suggestion or product that works i would love to hear about it (i've tried many)
Pros: Realistic color, Durable, Inexpensive
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Runs Quietly
on February 6, 2017
Posted by: oldlady22
from Michigan
Bought this to replace different brand, disappointed it doesn't have a separate drying cycle after running the inside of the dishwasher is still wet which worries me about mold. Nor does this have a short cycle all the cycles are at least 2 hours. Plus side it is very quiet, dishes are clean. Just should have looked more.
Pros: Bright display
Cons: Did not meet expectations
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
3
Value
3
Response from Samsung USBy Trisha, Samsung Care, April 8, 2022
Hi oldlady22,
We appreciate your time in reaching out to us and we are glad that you purchased and chose our product. We apologize for the inconvenience of the dishwasher not drying dishes properly. We will surely notate this feedback for better products in the future.
For future reference, I highly recommend clicking these links for a basic troubleshooting guide:
The dishwasher cycle takes a long time to finish:
https://www.samsung.com/us/support/troubleshooting/TSG01001909/
Dishwasher has mold or mildew to grow and start to stink or smell bad:
https://www.samsung.com/us/support/troubleshooting/TSG01001923/
The dishwasher does not dry dishes:
https://www.samsung.com/us/support/troubleshooting/TSG01001910/
The best way to load the dishwasher:
https://www.samsung.com/us/support/answer/ANS00062443/
You may check this link for future reference to reduce unnecessary repairs over the dishwasher's lifetime.
https://www.samsung.com/us/support/answer/ANS00076793/
Dishwasher cycles, options, and settings:
https://www.samsung.com/us/support/answer/ANS00084182/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/DW80F600UTS/AA
If you continue to get this kind of problem, please reach us with the following options so that we can further assist you with options.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144382331
Thank you for choosing Samsung. Have a great day.
-Trisha-
We appreciate your time in reaching out to us and we are glad that you purchased and chose our product. We apologize for the inconvenience of the dishwasher not drying dishes properly. We will surely notate this feedback for better products in the future.
For future reference, I highly recommend clicking these links for a basic troubleshooting guide:
The dishwasher cycle takes a long time to finish:
https://www.samsung.com/us/support/troubleshooting/TSG01001909/
Dishwasher has mold or mildew to grow and start to stink or smell bad:
https://www.samsung.com/us/support/troubleshooting/TSG01001923/
The dishwasher does not dry dishes:
https://www.samsung.com/us/support/troubleshooting/TSG01001910/
The best way to load the dishwasher:
https://www.samsung.com/us/support/answer/ANS00062443/
You may check this link for future reference to reduce unnecessary repairs over the dishwasher's lifetime.
https://www.samsung.com/us/support/answer/ANS00076793/
Dishwasher cycles, options, and settings:
https://www.samsung.com/us/support/answer/ANS00084182/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/DW80F600UTS/AA
If you continue to get this kind of problem, please reach us with the following options so that we can further assist you with options.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144382331
Thank you for choosing Samsung. Have a great day.
-Trisha-
Written by a customer while visiting Samsung US
Customer Rating
3
Dishwasher
on February 13, 2017
Posted by: Anonymous
A bit confusing to use. Wish that the drying component was better.
I would recommend this to a friend!
Features
3
Performance
3
Design
3
Value
3
Response from Samsung USBy Trisha, Samsung Care, April 7, 2022
Hi DanRey,
We appreciate your time in reaching out to us and we are glad that you purchased and chose our product. We apologize for the inconvenience of the dishwasher's drying component not drying dishes well and for the confusion on how to use the machine. We will surely notate this feedback for better products in the future.
For future reference, I highly recommend clicking these links for a basic troubleshooting guide:
The dishwasher does not dry dishes:
https://www.samsung.com/us/support/troubleshooting/TSG01001910/
The best way to load the dishwasher:
https://www.samsung.com/us/support/answer/ANS00062443/
Dishwasher cycles, options, and settings:
https://www.samsung.com/us/support/answer/ANS00084182/
I highly recommend clicking on this link for the user's manual of this product: See pages 11 to 17.
https://downloadcenter.samsung.com/content/UM/201509/20150911140202680/DW80F600_DD81-01555A-04_EN_CFR_MES.pdf
You may check this link for future reference to reduce unnecessary repairs over the dishwasher's lifetime.
https://www.samsung.com/us/support/answer/ANS00076793/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/DW80F600UTS/AA
If you continue to get this kind of problem, please reach us with the following options so that we can further assist you with options.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144379419
Thank you for choosing Samsung. Have a great day.
-Trisha-
We appreciate your time in reaching out to us and we are glad that you purchased and chose our product. We apologize for the inconvenience of the dishwasher's drying component not drying dishes well and for the confusion on how to use the machine. We will surely notate this feedback for better products in the future.
For future reference, I highly recommend clicking these links for a basic troubleshooting guide:
The dishwasher does not dry dishes:
https://www.samsung.com/us/support/troubleshooting/TSG01001910/
The best way to load the dishwasher:
https://www.samsung.com/us/support/answer/ANS00062443/
Dishwasher cycles, options, and settings:
https://www.samsung.com/us/support/answer/ANS00084182/
I highly recommend clicking on this link for the user's manual of this product: See pages 11 to 17.
https://downloadcenter.samsung.com/content/UM/201509/20150911140202680/DW80F600_DD81-01555A-04_EN_CFR_MES.pdf
You may check this link for future reference to reduce unnecessary repairs over the dishwasher's lifetime.
https://www.samsung.com/us/support/answer/ANS00076793/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/DW80F600UTS/AA
If you continue to get this kind of problem, please reach us with the following options so that we can further assist you with options.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144379419
Thank you for choosing Samsung. Have a great day.
-Trisha-
Written by a customer while visiting Samsung US
Customer Rating
2
smelly machine
on February 22, 2017
Posted by: smelly1
from Kissimmee, FL, USA
Expertise:Intermediate
Unit starts out good, slowly gest louder and louder. No longer the quiet machine we purchased. But the biggest problem is the smell. Never had a dishwasher that smelled so bad after just 2 days. You have to run the machine before it's full just to get the smell out of it.
Pros: fairly priced
Cons: Did not meet expectations, smells
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
2
Value
1
Response from Samsung USBy Noraina, Samsung Care, April 6, 2022
Hello,
Thank you for reaching out and sharing your feedback about your Samsung dishwasher. I understand you're having issues with your dishwasher as it gets louder and louder and it smells bad. We do apologize for the inconvenience this has caused you. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01002056/ to guide you on the issue.
You can also check this link https://www.samsung.com/us/support/troubleshooting/TSG01001923/ if your dishwasher stinks or has a musty, and mildew smell.
Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=dishwasher&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as it has all the troubleshooting guides, links, videos, and other resources you might need for your Samsung dishwasher.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144376583.
-Noraina
Thank you for reaching out and sharing your feedback about your Samsung dishwasher. I understand you're having issues with your dishwasher as it gets louder and louder and it smells bad. We do apologize for the inconvenience this has caused you. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01002056/ to guide you on the issue.
You can also check this link https://www.samsung.com/us/support/troubleshooting/TSG01001923/ if your dishwasher stinks or has a musty, and mildew smell.
Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=dishwasher&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as it has all the troubleshooting guides, links, videos, and other resources you might need for your Samsung dishwasher.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144376583.
-Noraina
Written by a customer while visiting Samsung US