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Customer Reviews Collected from Samsung US |
Samsung - 24" Tall Tub Built-In Dishwasher with Stainless Steel Tub - White
Average Customer Rating:
3.4
Rating breakdown 382 reviews
5 Stars
160
4 Stars
60
3 Stars
36
2 Stars
24
1 Star
102
57%of customers recommend this product.
(
209 out of
364)
Customer Reviews for Samsung - 24" Tall Tub Built-In Dishwasher with Stainless Steel Tub - White
Customer Rating
2
very disappointed
on October 14, 2015
Posted by: jasmine2009
from dodge city ks
Expertise:Expert
It all started with it not being available in white, store employee informed us it had been discontinued, why?? It is awkward to fill and does not hold as many dishes as other dishwashers I have owned. My spatulas and larger utensils can only go on upper level as they keep the blade from rotating. Tupperware and other storage/portable containers do not fit neatly, they end up taking up more space otherwise they don't get clean. I ended up taking the tops off of two of the silverware baskets so I could get my utensils in and because if I left them on the rack would go off track every time I tried to close the door. The bottom rack gets off track frequently and if I don't leave the door propped open it begins to smell, after only the first week and three loads. My last dishwasher was over 15 years old and still ran and washed like it did when I got it, unfortunately it sold with the house when we moved. I really thought Samsung would offer a better product.
Cons: Did not meet expectations
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
2
Value
3
Written by a customer while visiting Samsung US
Customer Rating
1
Continuous issues since purchase date. I do not recommend this product.
on November 20, 2015
Posted by: lula2jujuba
from Miami, FL, USA
Expertise:Intermediate
I have always bought Samsung products because I have always trusted the brand to perform. But since I bought the dish washer , it has not worked 100% , having to but extra insurance to cover the cost of the product. It has been 6 months since my purchase and again having to call for someone to come out to fix it. I do not recommend this product, not worth the price and headache of not working.....
Cons: Poor quality, Did not meet expectations
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
3
Value
1
Response from Samsung USBy Angelica, Samsung Care, June 30, 2022
Hello lula2jujuba,
Thank you for reaching out. We appreciate you informing us that your Samsung dishwasher has not worked 100% since you bought it. We apologize for the inconvenience the issue has caused you, especially since you have to have a service call again. It's not the experience we want you to have with one of our products, and we'll be glad to look into this for you.
Here is a link to our Support page for troubleshooting steps to try when your Samsung dishwasher has issues.
https://www.samsung.com/us/support/search/?query=Electronic%20Touch%20Sensor&page=1&sort=relevance&SiteType=support&SupportTopics=How%20To&ModelCode=N0021983&referrerPageUrl=https://www.samsung.com/us/support/home-appliances/dishwashers/rotary/electronic-touch-sensor/
I've also included a link to our Warranty Page to learn more about the product's warranty coverage.
https://www.samsung.com/us/support/service/warranty/DW80F600UTS/AA
Do not hesitate to contact our Support Channels below to speak with a live representative for other concerns.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Your Reference Ticket Number: 1144653237
Thank you, and stay safe!
-Angelica
Thank you for reaching out. We appreciate you informing us that your Samsung dishwasher has not worked 100% since you bought it. We apologize for the inconvenience the issue has caused you, especially since you have to have a service call again. It's not the experience we want you to have with one of our products, and we'll be glad to look into this for you.
Here is a link to our Support page for troubleshooting steps to try when your Samsung dishwasher has issues.
https://www.samsung.com/us/support/search/?query=Electronic%20Touch%20Sensor&page=1&sort=relevance&SiteType=support&SupportTopics=How%20To&ModelCode=N0021983&referrerPageUrl=https://www.samsung.com/us/support/home-appliances/dishwashers/rotary/electronic-touch-sensor/
I've also included a link to our Warranty Page to learn more about the product's warranty coverage.
https://www.samsung.com/us/support/service/warranty/DW80F600UTS/AA
Do not hesitate to contact our Support Channels below to speak with a live representative for other concerns.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Your Reference Ticket Number: 1144653237
Thank you, and stay safe!
-Angelica
Written by a customer while visiting Samsung US
Customer Rating
5
Shhhhh
on December 29, 2015
Posted by: evruex2r
from California
Expertise:Intermediate
All i keep hearing from my sweet husband is how quite this dishwasher runs. You would never know it was working. I love how clean my dishes finish. I enjoy being able to adjust the racks to fit my dishes, pots and glasses. This sleek model has lots of nice features. I love the sanitizer option. I notice with all Samsung products they are partial to blue lights which gives all the appliances a sleek and high end look. If you are looking for efficient, high end looking appliances, I recommend purchasing Samsung.
Pros: Bright display
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Refrigerator and dishwasher.
on January 9, 2016
Posted by: simple2quality
I am very pleased with my purchases. A refrigerator and dishwasher.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I Love This Machine!
on January 16, 2016
Posted by: Tigramama
from California, USA
Expertise:Intermediate
I really love the features of this dishwasher. Being able to use the sanitation setting for cleaning my babies' bottles, toys, and other dishes is a time-saver. It is also very quiet so I can run it any time and not worry about waking the baby.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Dishwasher...Looks Great and Works Well
on January 19, 2016
Posted by: Tri2Hover
from Colorado, USA
Expertise:Expert
We really like this dishwasher and particularly enjoy how quiet it is. Only complaint is the design of the top rack and the way it slides in and out....very easy to lift up too much and get it off track. After doing it a couple of times you learn to pull it out so it doesn't come off the tracks. Otherwise an awesome product...love Samsung appliances and that is why we have their dual flex door range, OTR microwave/convection oven, refrigerator, etc.
Pros: Durable, very quiet
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
600 series
on January 21, 2016
Posted by: babysister
from New Jersey, USA
Expertise:Expert
Installed 12/5/13. Became problematic summer 2015. Repairman spent 2 hours trying to get it working, to no avail.
Pros: attractive product which is a part of a set.
Cons: Poor quality, inferior product
No, I would not recommend this to a friend.
Features
5
Performance
1
Design
5
Value
1
Response from Samsung USBy Angelica, Samsung Care, June 30, 2022
Hello babysister,
Thank you for reaching out. We appreciate you informing us that your Samsung dishwasher became problematic summer of 2015. We apologize for the inconvenience the issue has caused you. It's not the experience we want you to have with one of our products, and we'll be glad to look into this for you.
Here is a link to our Support Page for troubleshooting steps to try when your Samsung dishwasher has issues.
https://www.samsung.com/us/support/search/?query=Electronic%20Touch%20Sensor&page=1&sort=relevance&SiteType=support&SupportTopics=How%20To&ModelCode=N0021983&referrerPageUrl=https://www.samsung.com/us/support/home-appliances/dishwashers/rotary/electronic-touch-sensor/
I've also included a link to our Warranty Page to learn more about the product's warranty coverage.
https://www.samsung.com/us/support/service/warranty/DW80F600UTS/AA
Do not hesitate to contact our Support Channels below to speak with a live representative for other concerns.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Your Reference Ticket Number: 1144650944
Thank you, and stay safe!
-Angelica
Thank you for reaching out. We appreciate you informing us that your Samsung dishwasher became problematic summer of 2015. We apologize for the inconvenience the issue has caused you. It's not the experience we want you to have with one of our products, and we'll be glad to look into this for you.
Here is a link to our Support Page for troubleshooting steps to try when your Samsung dishwasher has issues.
https://www.samsung.com/us/support/search/?query=Electronic%20Touch%20Sensor&page=1&sort=relevance&SiteType=support&SupportTopics=How%20To&ModelCode=N0021983&referrerPageUrl=https://www.samsung.com/us/support/home-appliances/dishwashers/rotary/electronic-touch-sensor/
I've also included a link to our Warranty Page to learn more about the product's warranty coverage.
https://www.samsung.com/us/support/service/warranty/DW80F600UTS/AA
Do not hesitate to contact our Support Channels below to speak with a live representative for other concerns.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Your Reference Ticket Number: 1144650944
Thank you, and stay safe!
-Angelica
Written by a customer while visiting Samsung US
Customer Rating
5
Very elegant and well made
on January 23, 2016
Posted by: Joesdetail
from Br la
Expertise:Intermediate
I purchased this dish washer the day after Christmas and had it delivered a few days later. I was very pleased about its cleaning ability and how quite it is. The door latch is my favorite feature. The "feel' of it reminds me of a German luxury car. Overall it is far better than the old model it replaced and I own at least ten other Samsung products.
Pros: Bright display, Durable, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US