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Customer Reviews Collected from Samsung US |
Samsung - 24" Tall Tub Built-In Dishwasher with Stainless Steel Tub - White
Average Customer Rating:
3.4
Rating breakdown 382 reviews
5 Stars
160
4 Stars
60
3 Stars
36
2 Stars
24
1 Star
102
57%of customers recommend this product.
(
209 out of
364)
Customer Reviews for Samsung - 24" Tall Tub Built-In Dishwasher with Stainless Steel Tub - White
Customer Rating
1
Buyer beware
on July 14, 2016
Posted by: NadiaClarice
from Port Orchard, WA
Expertise:Intermediate
PLEASE DON'T WASTE YOUR MONEY ON A SAMSUNG DISHWASHER. We have owned this dishwasher for less than a year and ALREADY it has broken TWICE! Big, expensive, piece of junk. It has nothing but problems and is cheaply made. Samsung should stop making dishwashers while they're ahead to save their good name.
Pros: Bright display
Cons: Did not meet expectations, Poor quality, does not work
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Angelica, Samsung Care, June 30, 2022
Hello NadiaClarice,
Thank you for bringing this to our attention. We appreciate you informing us that your Samsung dishwasher broke twice in less than a year. We apologize for the inconvenience the issue has caused you. It's not the experience we want you to have with one of our products, and we'll be glad to look into this for you.
Here is a link to our Warranty Page to learn more about the product's warranty coverage for reference.
https://www.samsung.com/us/support/service/warranty/DW80F600UTS/AA
I've also included a link to our Support Page for troubleshooting steps to try when your Samsung dishwasher has issues.
https://www.samsung.com/us/support/search/?query=Electronic%20Touch%20Sensor&page=1&sort=relevance&SiteType=support&SupportTopics=How%20To&ModelCode=N0021983&referrerPageUrl=https://www.samsung.com/us/support/home-appliances/dishwashers/rotary/electronic-touch-sensor/
You may check pages 19-20 of the user manual for information about maintaining the appliance.
https://downloadcenter.samsung.com/content/UM/201509/20150911140202680/DW80F600_DD81-01555A-04_EN_CFR_MES.pdf
Do not hesitate to contact our Support Channels below to speak with a live representative for other concerns.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Your Reference Ticket Number: 1144653024
Thank you, and stay safe!
-Angelica
Thank you for bringing this to our attention. We appreciate you informing us that your Samsung dishwasher broke twice in less than a year. We apologize for the inconvenience the issue has caused you. It's not the experience we want you to have with one of our products, and we'll be glad to look into this for you.
Here is a link to our Warranty Page to learn more about the product's warranty coverage for reference.
https://www.samsung.com/us/support/service/warranty/DW80F600UTS/AA
I've also included a link to our Support Page for troubleshooting steps to try when your Samsung dishwasher has issues.
https://www.samsung.com/us/support/search/?query=Electronic%20Touch%20Sensor&page=1&sort=relevance&SiteType=support&SupportTopics=How%20To&ModelCode=N0021983&referrerPageUrl=https://www.samsung.com/us/support/home-appliances/dishwashers/rotary/electronic-touch-sensor/
You may check pages 19-20 of the user manual for information about maintaining the appliance.
https://downloadcenter.samsung.com/content/UM/201509/20150911140202680/DW80F600_DD81-01555A-04_EN_CFR_MES.pdf
Do not hesitate to contact our Support Channels below to speak with a live representative for other concerns.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Your Reference Ticket Number: 1144653024
Thank you, and stay safe!
-Angelica
Written by a customer while visiting Samsung US
Customer Rating
5
product Missed
on July 20, 2016
Posted by: 19gray51
from Michigan
Expertise:Intermediate
We had purchased these same appliances at our old home they were built in with the kitchen design and we had to leave when we sold :( . We purchased a condo even though we had very good applicances in the new condo we missed our old appliances? We looked for new appliances ended up purchasing the same make and model and we couldn't be happier. I told the wife NO more moving because I can't make sure these make and models will still be available :)
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I Love This Dishwasher
on July 20, 2016
Posted by: Happy101
from TEXAS
When my husband and I we're shopping for a new dishwasher we we're looking for several factors. #1 it obviously had to clean the dishes and not leave residue. #2 It had to have a child lock, because our kids love to push buttons. #3 it had to be quiet, because with an open concept house you could here our old dishwasher in the back bedroom when it was running. With this Samsung dishwasher we found everything we we're looking for it is so quiet you can't even here it running. At first I didn't even think it was working it was so quiet. Boy was I wrong, the dishes came out spotless. I love it!!!!
Pros: Bright display, Durable
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Horrible product- A total waste of money
on August 14, 2016
Posted by: notagain2016
from San Jose, CA, USA
Expertise:Expert
It takes almost 3 hours for each load to finish. My earlier 20 year old dishwasher was much better.
They recommend to use Finish Detergent and that too is a complete wast of money.
They recommend to use Finish Detergent and that too is a complete wast of money.
Please save your money and stay away from this dish washer
Cons: Did not meet expectations
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
3
Value
1
Response from Samsung USBy Trisha, Samsung Care, April 8, 2022
Hi notagain2016,
We appreciate your time in reaching out to us and we are glad that you purchased and chose our product. We apologize for the inconvenience of the dishwasher cycle taking a long time to finish. We will surely notate this feedback for better products in the future.
For future reference, I highly recommend clicking these links for a basic troubleshooting guide:
The dishwasher cycle takes a long time to finish:
https://www.samsung.com/us/support/troubleshooting/TSG01001909/
The best way to load the dishwasher:
https://www.samsung.com/us/support/answer/ANS00062443/
You may check this link for future reference to reduce unnecessary repairs over the dishwasher's lifetime.
https://www.samsung.com/us/support/answer/ANS00076793/
Dishwasher cycles, options, and settings:
https://www.samsung.com/us/support/answer/ANS00084182/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/DW80F600UTS/AA
If you continue to get this kind of problem, please reach us with the following options so that we can further assist you with options.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144382808
Thank you for choosing Samsung. Have a great day.
-Trisha-
We appreciate your time in reaching out to us and we are glad that you purchased and chose our product. We apologize for the inconvenience of the dishwasher cycle taking a long time to finish. We will surely notate this feedback for better products in the future.
For future reference, I highly recommend clicking these links for a basic troubleshooting guide:
The dishwasher cycle takes a long time to finish:
https://www.samsung.com/us/support/troubleshooting/TSG01001909/
The best way to load the dishwasher:
https://www.samsung.com/us/support/answer/ANS00062443/
You may check this link for future reference to reduce unnecessary repairs over the dishwasher's lifetime.
https://www.samsung.com/us/support/answer/ANS00076793/
Dishwasher cycles, options, and settings:
https://www.samsung.com/us/support/answer/ANS00084182/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/DW80F600UTS/AA
If you continue to get this kind of problem, please reach us with the following options so that we can further assist you with options.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144382808
Thank you for choosing Samsung. Have a great day.
-Trisha-
Written by a customer while visiting Samsung US
Customer Rating
5
Great Product - More
on September 9, 2016
Posted by: Mac305
Expertise:Expert
Performance + Design + Cost = Happy Customers. This product looks amazing and functions beyond my expectations. It enhances the appearance of my kitchen.
Pros: Durable, extremely quite, performs excellent
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
quiet motor, spacious, easy to clean
on September 25, 2016
Posted by: Indai
from NJ
Expertise:Intermediate
I've had this product about 1.5 months and so far, the dishwasher has been as expected when we bought this, after reading the product and product reviews.It is very quiet, easy to operate, the lights on the front are helpful and most esp it clean all the items thoroughly.
Pros: Durable, Inexpensive, quiet motor
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great dishwasher!
on September 26, 2016
Posted by: 6doxiemom
from Edmond oklahoma
Beautiful product, have matching refrigerator...
Cleans everything! Great features including built in disposal for bits that might clog and eco setting.
Cleans everything! Great features including built in disposal for bits that might clog and eco setting.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Not the Greatest
on September 27, 2016
Posted by: ColoradoChipMan
from Colorado Springs, CO, USA
Expertise:Expert
Have had this unit for just over 3 month's, and not totally thrilled about it. When not in use, emits a metallic smell from the tub. You also have to be careful when touching the door as the unit has soft cell buttons,(you may start the unit by accident). No light's to let you know that the washing is complete. Also not real happy with the inside racks, not properly placed for larger dishes. Don't know if I will keep it at this point.
Cons: Did not meet expectations
No, I would not recommend this to a friend.
Features
3
Performance
4
Design
2
Value
4
Written by a customer while visiting Samsung US