We have hard tap water that tastes awful. However with the filtered water from the refrigerator, water tastes great! The whole family loves it! We had this refrigerator for a few years now. I am scheduled for automatic replacement, so the filter comes every few months before the replacement light comes on, and I don't have to worry about it.
Pros: ease of use, Quality, Performance
Quality
5
Features
5
Value
5
Response from lg.comBy Alice Feliz V. Luna, Social Media, April 11, 2023
Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated! We'll make sure to pass this to our team, this will surely make their day! Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Jolly
So far both filters are working great. Easy installation, gets you fresh water and fresh food items
Pros: ease of use, Quality, battery, Features/Settings, Performance
Quality
5
Features
5
Value
5
Response from lg.comBy Tanisha, social/LG, April 28, 2023
We’re happy to know that you had a 5-star experience with your LG product. Thank you for sharing the word about its excellent features and quality. Every team member here appreciates your feedback, and it motivates us to continue developing our products and services. We can't wait to welcome you back for your next LG review! ~Tanisha
Expensive but what choice do we have? I almost wrecked things by trying to use comparable ones that didn't fit right.
Pros: ease of use, Performance
Quality
5
Features
5
Value
1
Response from lg.comBy Alice Feliz V. Luna, Social Media, May 15, 2023
It means a lot to us that you took the time to share your thoughts with the rest of our community and us. It helps us continue to improve and provide the best possible service to customers like you. This will be considered for our continuous improvement. Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Jolly
I ordered three of these but had already replaced with a generic brand which does not work as well. The water tastes better and the ice does not pick up the refrigerator odors with the LG filter.
I have an LG frig and use the filter to improve our water - drink LOTS. I had gotten a "replacement" filter since the LG filters are not cheap. But cheap is the optimal word. The replacements I tried are cheap not inexpensive. I have started a replacement plan - sent every 6 months.
This is the second of these replacement I buy… the water is always foggy when I install it. I drain some to feel better, it taste okay and it’s pretty easy to install however this time around my fridge is still reading it needs a replacement even after replacing it so not sure what’s up with that. I do feel it’s over priced
I received emails and mailings warning me that I should replace the water filter in my LG refrigerator. I bought the filter. Filter looks fine except my model doesn't use a water filter LG decides to make it difficult for me to send back.
Pros: Features/Settings
Quality
3
Features
3
Value
3
Response from lg.comBy Cazzandra Galangco, LG Social Media, June 7, 2023
That sure is an odd case. Thank you for bringing this to our attention. It would be our pleasure to look into this for you. Please get in touch with us regarding this by sending us a private message on Facebook or Twitter using @LGUSSupport, or call our customer support line at (800) 243-0000, and we would be glad to help. -Cazz
[This review was collected as part of a promotion.] I recently purchased LG replacement water filters for my LT700P3 refrigerator and I am extremely happy. I have tried aftermarket filters in the past and the performance has been subpar - last only six weeks! I learned my lesson and only use genuine LG Filters for the best results.
Pros: Quality
Quality
5
Features
5
Value
5
Response from lg.comBy Ian, LG Social Media, June 23, 2023
Hi, Jim! There's nothing like a genuine LG Water Filter, and we're glad you're loving yours! ^Ian