The filter is relatively simple to replace once you've done it a couple of times. It makes the water taste much fresher than the water coming directly from the tap. I recommend this filter for certain model refrigerators!
Only buy from LG. I bought one once and looked identical from a major online retailer. I cut it open and it was not even close to the quality or design of the original lg.
Pros: Quality
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
2
It Leaks, Unfortunately
on February 29, 2024
Posted by: RPope830
from Kansas City, MO
I'm experiencing the same issues as other folks have reported - the filter leaks, leaving puddles of standing water on the top shelf. I purchased the refrigerator in August and the original filter did not leak. As soon as I installed the new replacement filter purchased from this site, it began leaking.
Pros: ease of use
Quality
2
Features
2
Value
2
Response from lg.comBy true, LG Digital Care Team, March 12, 2024
Hello there! Let's work together to find a solution and stop the leak. To do this, follow these steps carefully: First, make sure that the plastic cap is removed from the filter before installing it. Then, check the O-rings at the end of the filter to see if they are stretched, cracked, or seated incorrectly. If you find any damage to the O-rings, you will need to replace the filter. Additionally, examine the filter housing for cracks or other damage. We also recommend watching this video for more information about water filter leaks: http://spr.ly/6421kJxYH. If you need more help, please send us a private message on social media @LGUSSupport with your contact information, model, and serial number. We are here to help you restore your fridge to being an essential part of your kitchen! ^Diego
[This review was collected as part of a promotion.] Even though we have a whole home water treatment system having the water filter on the frig is a must have for a water drinker
Pros: ease of use, Style/Design, Features/Settings, Performance