Customer Reviews for Water Filter for Select LG Refrigerators - White
Customer Rating
4
The product is easy to install and use.
on October 11, 2024
Posted by: JVarnadore
This product was purchased approximately one month ago. I am very pleased with the product and will purchase it again when needed.
Written by a customer while visiting lg.com
Customer Rating
1
Filters leak, design flaw
on June 27, 2025
Posted by: KNC974
from Boyertown, PA
Bought fridge new in Feb 2025, hooked up water dispenser and filter leaks. Filter has had cap removed, o rings inspected, no issues there or with installation. Model is LCFSEXS, filter from factory with fridge is Lt700p. Poorly designed, doesn't seal properly. Paid almost 2k for fridge and can't use dispenser without a mess on the top shelf. Looks to have been a design change in recent years. This is where your problem lies, lowered quality, cheaper materials or changed dimensions would cause this.
Pros: ease of use
Quality
1
Features
2
Value
2
Response from lg.comBy LG Digital Care Team, June 29, 2025
Hey there. We understand your new LG LCFSEXS refrigerator's water filter is leaking despite troubleshooting. It's frustrating when a new appliance isn't working right, and we appreciate your feedback on potential design changes. We want to help. Please send us a direct message @LGUSSupport with your refrigerator's model number, serial number, purchase date, and any case or service request numbers. We're confident we can find a solution.^ Diego