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Customer Reviews Collected from lg.com |
Water Filter for Select LG Refrigerators - White
Average Customer Rating:
4.5
Rating breakdown 347 reviews
5 Stars
268
4 Stars
37
3 Stars
13
2 Stars
6
1 Star
23
87%of customers recommend this product.
(
133 out of
153)
Customer Reviews for Water Filter for Select LG Refrigerators - White
Posted by: Hazel babe
from Plainsboro
Verified Purchase:Yes
[This review was collected as part of a promotion.] We notice when our filter needs to be replace and when we do the water taste great
Quality
5
Features
4
Value
4
Written by a customer while visiting lg.com
Customer Rating
1
New style, horrible results
on August 6, 2023
Posted by: KJZwie
from Appleton, WI
I bought this filter and it it doesn't work or fit properly. The original filter for our refrigerator a ADQ36006101-S with red print. This new model with more green colored print is shorter and slightly greater in diameter. You have to force the filter compartment lid closed in order for it to click shut. Also water sprays out of dispenser with extreme pressure and makes a mess all over the unit and the floor. I am not sure what happened to the old style filter but these newer ones are awful.
Pros: Style/Design
Quality
1
Response from lg.comBy Ian, LG Social Media, August 9, 2023
Hello! If you could please reach out to us with your refrigerator's model number at the link below, it'll be our pleasure to make sure that's the compatible water filter for your unit! https://www.lg.com/us/support/contact ^Ian
Written by a customer while visiting lg.com
Customer Rating
1
Awful Water Filter, Doesn’t Fit, Leaks Water
on January 5, 2021
Posted by: JamieHG
from Orlando, FL
I’ve purchased this item six times in the past, every six months as recommended, and there has never been an issue. The LG LT700P has changed as shown in the attached images, the new version is on the left and the old correct fitting version is on the right. The new version is a slightly different shape and size, which causes it to leak.
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Response from lg.comBy ^DLI, LGE Social Media, January 25, 2021
Thank you for your review. I would like to apologize for the frustration you've experienced. We appreciate your feedback and it helps us resolve any problems that occur. Please contact LG Customer Support by calling 800.243.0000. You may be asked to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
5
Great tasting water
on November 28, 2015
Posted by: Schmidlap
from Naples, FL, United States
The original water filter produced great tasting water. Went online to order a replacement and thought I was ordering an LG filter but it was made by someone else. Water taste is terrible. I'm ordering another LG, from LG. I recommend this filter even though it's too expensive.
Pros: Style/Design, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
1
Does not fit LFXS24623S/01
on March 1, 2020
Posted by: Fsc4455
The old filter with the red label fit perfectly. This filter with the green label does not fit at all.
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Response from lg.comBy Chris, Customer Service, March 2, 2020
We hate to hear that, but would love to be able to help. We would be happy to see what's going on. Drop us a line on Twitter at @LGUSSupport or on Facebook https://www.facebook.com/LGUSA/ so we can get more info and see what we can do. ^CP
Written by a customer while visiting lg.com
Customer Rating
1
Water has particles in it.
on March 9, 2019
Posted by: Woodls
from Chattanooga, Tn
After the initial six months of operation, I started to experience low water flow from the drinking water feature of my refrigerator. I reviewed the trouble shooting section of the LG refrigerator owner's manual and it recommended changing the water filter. I inserted the new filter and the flow returned to the higher level that I experienced upon the new refrigerator installation. After 2 months of operation using the replacement filter, I started to experience limited water flow. I changed the filter again. Again, after 2 months of operation, the flow has been reduced. I live in an area where the water quality meets federal quality standards. Replacing the filter every 2 months is price prohibitive.
PS: I have read your guidelines for writing reviews and this review does not violate any of your guidelines.
+ Pros: Style/Design
✘ No, I do not recommend this product.
✘ No, I do not recommend this product.
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Response from lg.comBy EJ, Social Media, March 12, 2019
Hi, thank you for reaching out. I hate to hear you are having these issues with your refrigerator! This is definitely not what we expect from our products. Please follow the link below so we can make this right for you. https://refrigerators.lgsupport.com/hc/en-us/requests/new?id=WEB&agent=4666132
Written by a customer while visiting lg.com
Customer Rating
1
Poor Drinking Water Delivery
on January 28, 2015
Posted by: Dale24
from Virginia Beach, VA 23454, USA
After the initial six months of operation, I started to experience low water flow from the drinking water feature of my refrigerator. I reviewed the trouble shooting section of the LG refrigerator owner's manual and it recommended changing the water filter. I inserted the new filter and the flow returned to the higher level that I experienced upon the new refrigerator installation. After 2 months of operation using the replacement filter, I started to experience limited water flow. I changed the filter again. Again, after 2 months of operation, the flow has been reduced. I live in an area where the water quality meets federal quality standards. Replacing the filter every 2 months is price prohibitive.
PS: I have read your guidelines for writing reviews and this review does not violate any of your guidelines.
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Written by a customer while visiting lg.com
Customer Rating
3
doesn't last very long
on March 21, 2017
Posted by: Lis17
from Richmond, VA, United States
[This review was collected as part of a promotion.] Received our fridge 5 months ago and now water tastes and smells terrible - like plastic from inside the unit because our tap water doesn't taste anything like it. Not impressed with how long the filter worked considering I would say moderate use at most.
Pros: easy to use
Quality
4
Features
4
Value
2
Written by a customer while visiting lg.com