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Customer Reviews Collected from store.irobot.com |
iRobot - Braava 380 Robot Mop
Average Customer Rating:
3.6
Rating breakdown 175 reviews
5 Stars
85
4 Stars
30
3 Stars
10
2 Stars
11
1 Star
39
68%of customers recommend this product.
(
116 out of
171)
Customer Reviews for iRobot - Braava 380 Robot Mop
Customer Rating
5
Love my mopping maid
on June 1, 2017
Posted by: Bonger
from canada
Verified Purchase:No
LOVE LOVE LOVE Need to buy one more
Pros: Cleans Effectively, Cleans Under Furniture, Easy To Use, Hassle Free Operation, Large Debris Bin, Long Run Time
I would recommend this to a friend!
Written by a customer while visiting store.irobot.com
Customer Rating
1
Very Disappointed
on October 15, 2014
Posted by: Reba's Robots
from Philadelphia, Ms
First, let me say, I own the Roomba 770 vacuum and I LOVE her (yes her). That said, I do not even LIKE the floor mop. It is too small, too slow, too quiet (easy to loose cause you can't hear it), doesn't clean very well and now after having for just a few months it has decided my rugs should be cleaned as well as the tile floors. I say "back to the drawing boards" for some much needed improvement! We people with bad backs NEED a good cleaning system!
Pros: Easy To Use
Cons: Weak Function
No, I would not recommend this to a friend.
Written by a customer while visiting store.irobot.com
Customer Rating
5
I like the Brava
on August 10, 2016
Posted by: Stanley
from Brooklyn, NY
Verified Purchase:No
Super quiet addition to the robot home (also have the roomba 800 series). I run this thing every night in the kitchen and sitting area (adjacent) and if it makes it down the hallway then bless -- all hardwood floors. Buy yourself a dozen or so additional scrubbing rags, or go for a cheaper option, whichever, you'll want them so you don't need to wash them too frequently between uses. Also takes a wet swiffer or dry swiffer if you're into that.
Pros: Cleans Effectively, Cleans Under Furniture, Easy To Use, Hassle Free Operation, Long Run Time
I would recommend this to a friend!
Written by a customer while visiting store.irobot.com
Customer Rating
4
Good for what I need.
on June 5, 2016
Posted by: Barbara
from Independence, Mo
Verified Purchase:No
I like this "little" guy. He does a good job mopping up floors. However, he doesn't seem able to clean around the comode in the bathroom. He cleans wooden floors and tile floors pretty good. But if you are a real "stickler" for cleanliness, this robot is not for you. He doesn't get into the corners very well, nor does he get over floor "lips" going from room to room. But he's good for what I need.
Pros: Cleans Effectively, Easy To Use, Hassle Free Operation
Cons: Doesn't clean behind comode, gets stuck, Misses Spots, Not able to get over floor "lips."
I would recommend this to a friend!
Written by a customer while visiting store.irobot.com
Customer Rating
1
Stopped working after two months.
on May 8, 2021
Posted by: roomneeee
from honolulu
Verified Purchase:No
Worthless piece of junk. Red lights comes on. Batterly low, even the battery is fully charged. Battery replaced, same problem. Lasted a month or so.
Pros: Cleans Effectively
Cons: low battery red light comes on even when charged
No, I would not recommend this to a friend.
Response from store.irobot.comBy IRobotPWR, IRobotPWR, February 19, 2026
Hello! Thank you for your review. We are surprised to see that your battery would require replacement so soon! Our batteries are guaranteed to perform for the first year of use, and we generally see several years of cleaning before replacement is necessary. Following general battery design, maintenance and storage as well as regular charging and discharging will help to extend the life of your battery. If you are seeing early replacement, please reach out to our Customer Care team at 1-877-855-8593 for assistance. Thank you! -Sincerely, iRobot Customer Care
Written by a customer while visiting store.irobot.com
Customer Rating
1
Used less than 50 times and the battery is dead
on June 11, 2021
Posted by: Allison
from Dallas, TX
Verified Purchase:No
I came to the site to purchase another vacuum mop combo since mine are no longer operating correctly. I thought the mop was due to one of the gps boxes breaking but after reading all the reviews, I realize now I am experiencing a dead battery. I'm shocked because I always kept it in a room temp environment and used it less than 50 times, maybe even 25. Also I have used a 980 for years and love it, when I upgraded to the i7 with the base, it is not nearly as good and ended up giving it to a family member. Here I am about to spend over $1000 on the s9+/m6 combo and I have a feeling I will regret it. If these things cant last for more than a couple years, the price tag is definitely not worth it. Will be looking into competitors before finalizing my purchase
Pros: Quiet
Cons: Misses Spots
No, I would not recommend this to a friend.
Response from store.irobot.comBy IRobotPWR, IRobotPWR, February 19, 2026
Hello, Allison! We're very sorry to hear that you've been experiencing issues with your Braava and it's battery, but we'd love to help! A battery dying that quickly is certainly not the expected quality of our products that we pride ourselves in. Before you make that new purchase, we'd definitely love to see if we can assist with getting your Braava 380t up and running first. You can get in contact with the iRobot Customer Care team at 877-855-8593 for technical assistance, or you can simply reply to this review to work with us via email instead. We look forwards to hearing back from you!
Written by a customer while visiting store.irobot.com
Customer Rating
4
Time Saver
on June 5, 2015
Posted by: CC
from Billings, MT
I love the damp mop. I haven't had to damp mop since the Braava arrived. The dry mop just moves debris around the room but it is effective for pet hair and light dust.
Pros: Cleans Effectively, Easy To Use
I would recommend this to a friend!
Written by a customer while visiting store.irobot.com
Customer Rating
5
What a Great Product!
on May 13, 2015
Posted by: Bobert
from rentwood, CA
We have used this product a half a dozen times. No criticism, just praise.
Pros: Cleans Effectively, Cleans Under Furniture, Easy To Use, Hassle Free Operation, Large Debris Bin, Long Run Time
I would recommend this to a friend!
Written by a customer while visiting store.irobot.com