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Customer Reviews Collected from store.irobot.com |
iRobot - Braava 380 Robot Mop
Average Customer Rating:
3.6
Rating breakdown 175 reviews
5 Stars
85
4 Stars
30
3 Stars
10
2 Stars
11
1 Star
39
68%of customers recommend this product.
(
116 out of
171)
Customer Reviews for iRobot - Braava 380 Robot Mop
Customer Rating
2
Like it but low battery time
on September 3, 2014
Posted by: Jamster
from Hemet, Ca
Verified Purchase:No
Around Kitchen or one room at a time because of the battery and the water resevoir.
Pros: Easy To Use
Cons: On One Charge, Only Does 250 Sq Ft
No, I would not recommend this to a friend.
Written by a customer while visiting store.irobot.com
Customer Rating
5
So far, so good
on June 26, 2014
Posted by: JR in WA
from Seattle, WA
So far impressed. I have run the sweep and mop features. It works as advertised. The proof is in the dirt on the pads when finished. You have to deep clean every so often, but this is a BIG help in between.
Pros: Cleans Effectively, Cleans Under Furniture, Covers Entire Room, Hassle Free Operation, Long Run Time, Pet Friendly, Quiet
Cons: Does Not Clean Stairs
I would recommend this to a friend!
Written by a customer while visiting store.irobot.com
Customer Rating
5
GATEWAY iROBOT
on November 22, 2015
Posted by: Recovering robot addict
from Greenville, NC
Verified Purchase:No
I had no idea that the most inexpensive robot would impress me this much. It knows exactly where it is and where it has been. It doesn't miss a spot nor does it waste time and battery by repeatedly hitting the same areas. It parks back to where you started it from, and is so easy to use by just slapping a dry or wet Swiffer cloth. I purchased a Roomba 561 a few years back and didn't realize how "dumb" that old robot's navigation was (albeit a tough workhorse that still kicks) until I watched this Bravaa work its magic. If the newer Roomba models have improved their navigation as much as this little guy has, I may become an iRobot addict.
Pros: Cleans Effectively, Cleans Under Furniture, Easy To Use, Hassle Free Operation, Long Run Time
I would recommend this to a friend!
Written by a customer while visiting store.irobot.com
Customer Rating
4
Nice robot, get floor cleaned!
on August 18, 2015
Posted by: Sarah the Braava
from Pittsburgh,PA
Verified Purchase:No
I really like this product for getting my tiles and floors clean. However, when it's in a narrow space, it seems to get confused easily and sometimes skid on it's wheels while bumping into something, still thinking it's going forward. Somehow the bumpers didn't react to obstacles maybe due to height issues, but in general for a floor mopping product, I'm sastisfied with my Braava.
Pros: Easy To Use, Long Run Time
Cons: Gets confused easily, Not very smart
I would recommend this to a friend!
Written by a customer while visiting store.irobot.com
Customer Rating
5
iRobot Braava™ 380t by iRobot
on October 15, 2014
Posted by: Proud Canadian
from Canada
Verified Purchase:No
Wish I had of purchased before this.....
Pros: An Amazing Product, Easy To Use, Efficient, Good Power Output, Simple Instructions
I would recommend this to a friend!
Written by a customer while visiting store.irobot.com
Customer Rating
3
Decent. But does NOT connect to the app
on September 22, 2020
Posted by: Clean Freak
from Ca
Verified Purchase:No
Does not connect to app
Pros: Cleans Effectively, Cleans Under Furniture, Easy To Use, Hassle Free Operation
Cons: Misses Spots
I would recommend this to a friend!
Response from store.irobot.comBy IRobotPWR, IRobotPWR, February 19, 2026
Hi there! Thank you for taking the time to reach out to us. We are sorry to hear that your Braava is experiencing difficulties with connecting. This is not to be expected behavior. We encourage you to reach out to us directly so we may help you with this feature. We can be reached at at 1-877-855-8593. Sincerely, iRobot Customer Care.
Written by a customer while visiting store.irobot.com
Customer Rating
1
Do not buy. -zero stars. Has never worked.
on October 13, 2020
Posted by: Mom
from Canada
Verified Purchase:No
Turns off every 3 minutes, does not charge properly and does not clean the floors. A total waste of money. Should be taken off the market and money returned to every customer.
Cons: Clogs Easily, Difficult To Clean, Does not charge, Does not clean floors, Long Charge Time, Misses Spots, Turns off every 3 minutes
No, I would not recommend this to a friend.
Response from store.irobot.comBy IRobotPWR, IRobotPWR, February 19, 2026
Hi there! Thanks for bringing this to our attention. We are confident that our expert support team can help ensure your robot helper is working at top performance. We would love to help turn this around. We encourage you to reach out to our expert support team directly at 1-877-855-8593. We hope to hear from you soon. Sincerely, iRobot Customer Care
Written by a customer while visiting store.irobot.com
Customer Rating
1
Avoid Avoid Avoid
on June 28, 2015
Posted by: Frijole
from Bakersfield, CA
Backs itself into a wall and stops, beeps and must be reset. Does not work without the blue cube. Handle is on the bottom, so to pick it up off of the charger to carry, you must touch the dirty part. On the RARE occasion that it works in a pattern, it will surface clean. This product may work well for a typical square home with normal height ceilings, but for my octagonal home, with high ceilings it is terrible. Don't bother.
Pros: NONE
Cons: All Around Dissapointing, Backs Into A Wall Stops, Disappointing, Handle On The Bottom, Won't Navigate The Room
No, I would not recommend this to a friend.
Written by a customer while visiting store.irobot.com