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Customer Reviews Collected from store.irobot.com |
iRobot - Braava 380 Robot Mop
Average Customer Rating:
3.6
Rating breakdown 175 reviews
5 Stars
85
4 Stars
30
3 Stars
10
2 Stars
11
1 Star
39
68%of customers recommend this product.
(
116 out of
171)
Customer Reviews for iRobot - Braava 380 Robot Mop
Customer Rating
1
no the Akku is after 14 month dead..
on November 15, 2021
Posted by: Peter
from Innsbruck
Verified Purchase:No
This is not Ok when the Akku lasts only for 14 month and the warranty is only for 12 month. this is a blame for all irobot customers...
Cons: battery is after 14 month of use dead...
No, I would not recommend this to a friend.
Response from store.irobot.comBy IRobotPWR, IRobotPWR, February 19, 2026
Hi Peter, we are really sorry to hear about the situation. This is definitely not the experience we want our iRobot family to have, and we'd love the opportunity to turn it around. Is it okay if you provide us with iRobot email in order to resolve the issue?
Written by a customer while visiting store.irobot.com
Customer Rating
1
Battery will not hold charge. Not a good product
on January 30, 2022
Posted by: Bob
from Newark De
Verified Purchase:No
This worked fine for about a year maybe. Then stopped charging. Been sitting on the shelf for awhile waiting to throw it out!
No, I would not recommend this to a friend.
Response from store.irobot.comBy IRobotPWR, IRobotPWR, February 19, 2026
Hello there, this isn't the experience we'd like you to have, and we'd love the opportunity to turn it around. We have just contacted you via e-mail in order to resolve the issue.
Written by a customer while visiting store.irobot.com
Customer Rating
5
Works as you would expect
on February 28, 2022
Posted by: Sean
from Chicago, IL
Verified Purchase:No
Use it as a robotic swiffer. Does exactly what it says.
I would recommend this to a friend!
Written by a customer while visiting store.irobot.com
Customer Rating
2
I wish it would clean better
on March 2, 2021
Posted by: Disappointed and waiting for Scooba
from Miami Fl
Verified Purchase:No
I wish it would clean better the floors. I have tile flooring and this robot is good for keeping it clean after I truly clean it. It barely dusts the floor by itself, and that is it. My 7yo with a swiffer does a better job. It is very silent, but way too gentle to actually clean anything. Please bring SCOOBA back! With 2 kids and a dog, I could really use help with a robot that ACTUALLY cleans the floors! Please consider all the reviewers asking for it, either bring SCOOBA back or give us a new Braava that effectively cleans, because this one only pushes dirty around.
Pros: Easy To Use
Cons: Only for light cleaning or keeping it clean
No, I would not recommend this to a friend.
Response from store.irobot.comBy IRobotPWR, IRobotPWR, February 19, 2026
Hello! Thank you for your feedback! It is our hope that our new Braava products meet your cleaning needs. This model was designed to maintain a clean area by removing everyday grease and grime. We do understand how much our past products have benefitted your cleaning routine and we know you will be excited to see what we offer in the future! Thank you for being a loyal iRobot family member! -Sincerely, iRobot Customer Care
Written by a customer while visiting store.irobot.com
Customer Rating
1
Don't buy
on April 17, 2021
Posted by: Ddh
from Tn
Verified Purchase:No
This is a joke! I had the brava jet 240 and loved it for years. Wanted a larger model to clean larger areas so bought this dud. It doesn't spray the floor. I filled the resivoir but the cloth never got wet enough to actually mop the floor. Then the battery died. It is just awful. I purchased today and returning it tomorrow..
Cons: Misses Spots, Very short battery life. Died after 20 min, filled the resivoir but it doesn't mop?
No, I would not recommend this to a friend.
Response from store.irobot.comBy IRobotPWR, IRobotPWR, February 19, 2026
Hello! Thank you for your review. We have designed various models to meet the different needs of our iRobot Family. While we see that the Braava 380 didn't meet your expectations, we do offer the Braava m6 for cleaning large areas on a single charge. We see that you have this model now, and hope you will reach out to us if you have any questions. Our team is available at 1-877-855-8593 to provide you with information on your robot. Thank you! -Sincerely, iRobot Customer Care
Written by a customer while visiting store.irobot.com
Customer Rating
1
Not a good product
on February 7, 2022
Posted by: Sad purchaser
from New Zealand
Verified Purchase:No
Like many people have mentioned ithe 380t iRobot Braava floor mopping robot does not hold the charge. In New Zealand I paid $649.00 NZ$ so I am very disappointed with this product.
No, I would not recommend this to a friend.
Response from store.irobot.comBy IRobotPWR, IRobotPWR, February 19, 2026
Hi Sad, we are really sorry to hear about the situation. This is definitely not the experience we want our iRobot family to have, and we'd love the opportunity to turn it around. Is it okay if you provide us with iRobot email in order to resolve the issue?
Written by a customer while visiting store.irobot.com
Customer Rating
5
Love my Braava!
on October 27, 2021
Posted by: Peg
from WA
Verified Purchase:No
We use the Braava 300 in our master bedroom and bath. It's so easy to use and works great. We use the iRobot Roomba and Braava spray programmable bots in the rest of the house.
Pros: Cleans Effectively, Easy To Use, Hassle Free Operation
I would recommend this to a friend!
Written by a customer while visiting store.irobot.com
Customer Rating
4
Great help to Gamma
on March 13, 2018
Posted by: Mary
from Colorado
Verified Purchase:No
I got a Roomba at Christmas time and loved it.. My very pricey vacumm mop gave out. It was hard for me to push to mop the floor and was not sorry it retired. I tried swifter after many years and it left streaks. I ORDERED BRAVA. SHE IS WONDERFUL. WORKS QUIETLY, MOPPING ALL MY HARDWOOD FLOORS KITCHEN, DINNING ROOM AND HALLS,. NO STREAKS.. Floors look fantastic. I now have the the dynamic duo roomba and braava. I named them Max and Mabel. I am 80 and can't lift and shouldn't be lifting and moving heavy furniture to clean under like I did for 65 years. Now .Max and Mabel sweep and mop under beds, couches, dinning room table and chairs and other places I could not reach. Now if they would develop a robot to change those blasted chirping smoke alarm batteries, so I didn't have to climb a ladder I would be set for the next 10 or 20 years.
I would recommend this to a friend!
Written by a customer while visiting store.irobot.com