Customer Reviews for Oral-B - Pro 1000 Electric Toothbrush - White
Customer Rating
5
Wonderful!!!
on December 20, 2018
Posted by: Bac0029
from MI
My aunt suggested I get a rechargeable toothbrush after my battery one died after a few months of use. She told me hers was an Oral B and she has had it for about 8 years. I went out and found something very similar then to hers and LOVE it!! It holds it charge amazing!! I've charged it once, and haven't had to charge it since yet (been a couple weeks). At first I wasn't sure I liked the cross action toothbrush head but now I also really like that as well! I love how it gets my teeth so clean. I'm now even looking for a toothbrush case for it so I can take it when traveling so I don't have to go back to using a manual one ever. HIGHLY RECOMMEND!!!!
I have been using the Oral-B Pro 1000 for 3 years now and I find it to be a quality toothbrush. I would recommend this over any other Oral-B electric brush. Why do you need to spend extra money to get one that has Bluetooth connectivity? It's an unnecessary extra expense, the Bluetooth can break and why do you need this connectivity? So you can't tell people on Facebook how long you brushed. If 1000 breaks it is cheaper to replace.
I got this brush 2 weeks ago and it's been great, but I took it on a trip and the battery died before I even got to use it. It was a 2 day trip so I am slightly concerned by this. I don't want to need to carry the charger whenever I'm traveling.
No, I would not recommend this to a friend.
Quality
2
Value
3
By Response From OralB, December 4, 2018
We want to give you a convenient clean, especially when you're on a trip, so we're sorry to hear about this. Are you ensuring that you aren't charging your brush on a metal surface? The metal can interfere with the charging process. Also, are you charging your brush for the full 22 hours before using it? This should provide up to 7 days of use, when brushing twice a day. If this is still going on after trying the tips above, could you please give us a call at (800) 566-7252?
My daughter has one and talked me into getting an electric toothbrush. I have to say I was pleasantly surprised. It took a couple times to get used to the feeling of something vibrating on my teeth but I got used to it. After that, I learned to really enjoy it. It was like scratching an itch I didn't know I had. I have recommended it to several people and hope they have bought your product. Thank you.
My previous Oral-B NiCad powered toothbrush lasted over a decade. I bought three of these for the family in December of 2016 and they are all dying and will no longer charge. I really wish the batteries were user replaceable in these models without completely disassembling them and using a soldering iron! I'll be switching to an alternate product with a better battery and longer life expectation.
No, I would not recommend this to a friend.
Quality
1
Value
1
By Response From OralB, November 5, 2018
This isn't the Oral-B experience we'd hope for and we want to help your family get back to brushing with us. As the first place to start, we suggest fully running out the battery on each of the brushes and then charging them in different electrical outlets. Also, ensure you're not charging the brushes on a metal surface. The metal can interfere with the charging process. If they're still not working after this, please give us a call at (800) 566-7252?
I got this toothbrush for Christmas this past year and I think it cleans pretty well. My problem with this toothbrush (and all the replacement heads) is that they have this hole in the front under the brush head and toothpaste gets in there and it starts to smell like mildew so every time i use the toothbrush I have to take it apart and rinse it out and leave the pieces separated for them to dry. Sonicare toothbrushes do not have this proble... i wont buy another Oral B.
No, I would not recommend this to a friend.
Quality
3
Value
3
Response from Oralb.comBy The Oral-B Team, July 2, 2018
We can understand your disappointment and concern. The openings are designed to allow water to flush through the brush head tube, and to allow air inside. This helps make sure the brush head dries sufficiently after use, and also reduces moisture inside. We always recommend to remove your brush head after brushing to clean both the head and metal shaft separately. If you have any questions, please give us a call at (800) 566-7252.
I like the toothbrush but I went to charge it today and the light on the front is out. Don’t know if it is charging it or not. I tested all the outlets in my apartment that I use for other things to make sure it wasn’t the outlet. The light just won’t turn on. Not sure if it’s gojng to charge anymore. Pretty shocked that it only took two weeks. Not really worth the money
No, I would not recommend this to a friend.
Quality
2
Value
2
Response from Oralb.comBy The Oral-B Team, June 6, 2018
Certainly we can understand how disapponting this must have been. This could indicate that the battery was depleted. Allow it to charge longer, it can take several minutes for the light to come on. Please give us a call at (800) 566-7252 when you have a moment to chat.
I love the way my teeth feel after using the Pro 1000. Much cleaner than using a regular toothbrush. My only complaint is that I never received the coupons for brush head as it stated.