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Customer Reviews Collected from Oralb.com |
Oral-B - Pro 1000 Electric Toothbrush - White
Average Customer Rating:
4.2
Rating breakdown 439 reviews
5 Stars
280
4 Stars
68
3 Stars
30
2 Stars
17
1 Star
44
52%of customers recommend this product.
(
50 out of
96)
Customer Reviews for Oral-B - Pro 1000 Electric Toothbrush - White
Customer Rating
4
De-cluttered and clean!
on August 12, 2010
Posted by: elkay
love that the product takes up less space on the bathroom sink, is quick to charge/ready to use, and offers flexibility of brush choices. powerful, offers a truly well-scrubbed kind of clean!
I would recommend this to a friend!
Value
4
Performance
4
Written by a customer while visiting Oralb.com
Customer Rating
1
Die after 18-24 months
on October 30, 2018
Posted by: Noreasternor
from Mashpee, MA
My previous Oral-B NiCad powered toothbrush lasted over a decade. I bought three of these for the family in December of 2016 and they are all dying and will no longer charge. I really wish the batteries were user replaceable in these models without completely disassembling them and using a soldering iron! I'll be switching to an alternate product with a better battery and longer life expectation.
No, I would not recommend this to a friend.
Quality
1
Value
1
By Response From OralB, November 5, 2018
This isn't the Oral-B experience we'd hope for and we want to help your family get back to brushing with us. As the first place to start, we suggest fully running out the battery on each of the brushes and then charging them in different electrical outlets. Also, ensure you're not charging the brushes on a metal surface. The metal can interfere with the charging process. If they're still not working after this, please give us a call at (800) 566-7252?
Written by a customer while visiting Oralb.com
Customer Rating
5
Really cleans
on June 5, 2020
Posted by: Marjean
Gender:Female
[This review was collected as part of a promotion.] I am replacing an old Oral B but this Crossaction 1000 really makes your teeth feel clean
Pros: Durability
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting Oralb.com
Customer Rating
1
Terrible Toothbrush
on December 5, 2022
Posted by: jkeefe
from Durham, NC
Gender:Female
I bought this product a week ago and it was a HUGE mistake. The head is very hard and there is virtually no pressure sensitivity. Terrible toothbrush for sensitive gums. While the brush pulses every 30 seconds, it does not turn off after 2 minutes, requiring you to pay close attention to the amount of time that you have been brushing. I have been using a Quip for the last 2 years and thought this brush would be an upgrade. Needless to say, I will be returning it. Save yourself the hassle and buy something else.
Quality
1
Value
1
Response from Oralb.comBy Aizaz Khalid, Oral-B, December 6, 2022
Thanks for sharing your feedback on the Oral-B Pro 1000 CrossAction Electric Toothbrush, jkeefe. Please know our toothbrushes go through multiple quality and safety checks, and we try our very best to make sure that each brush reaches you in perfect working condition. So we're very sorry to learn this brush disappointed you and will be sharing your report with our Product Quality & Safety Teams.
You might like to know that we offer brush heads for more sensitive teeth and gums: http://spr.ly/642738rZB. So we can gather a few more details on your brush to share with our teams and provide information on our 60-day money-back guarantee, please call us at 800-566-7252.
You might like to know that we offer brush heads for more sensitive teeth and gums: http://spr.ly/642738rZB. So we can gather a few more details on your brush to share with our teams and provide information on our 60-day money-back guarantee, please call us at 800-566-7252.
Written by a customer while visiting Oralb.com
Customer Rating
1
Stopped working
on January 16, 2017
Posted by: Ozzie
from Tampa, florida
This toothbrush stopped working within 3 months of purchasing it. I would recommend another product unless the company is willing to return it and send another one.
No, I would not recommend this to a friend.
Value
1
Quality
1
Written by a customer while visiting Oralb.com
Customer Rating
3
Planned to fail after 2 years max
on March 19, 2017
Posted by: Phoebus
from Medford, MA
We've been using these brushes in various versions over the last 15 years or so. The features per dollar have gone down as they introduced increasingly expensive models with extras I can see no use for. This is a toothbrush, folks! I have serious gum issues, and these toothbrushes have been excellent at improving my gums. They clean very well, and I love having them. What I never have liked is that they are using a battery technology (NiMH) that is almost guaranteed to fail within 1-2 years. In the early years, that was the only option. Today, this technology is totally obsolete. Oral B will not replace it, though, because you have to buy a new toothbrush every 2 years (if you're lucky). In summary, this IS a great toothbrush - just expect to be replacing it on a regular basis.
I would recommend this to a friend!
Value
4
Quality
2
Written by a customer while visiting Oralb.com
Customer Rating
1
Toothpaste jams rotary mechanism
on May 24, 2018
Posted by: Tom tom
from quakertown, pa
After using, I rinse unit thoroughly before placing back on charger. Next day unit won't run, though motor hums. Can't pull brush off of unit. Crest toothpaste has solidified in unit, despite the rinsing. Unit only a few months old.
I would recommend this to a friend!
Quality
1
Value
1
Response from Oralb.comBy The Oral-B Team, May 25, 2018
We're sorry to hear about your experience, and that does sound frustrating. We'd like to help you further when you have a moment to chat. Please give us a call at (800) 566-7252.
Written by a customer while visiting Oralb.com
Customer Rating
3
Great cleaning, Needs Charging too often.
on May 25, 2018
Posted by: Fred Fred
from Morehead City, NC
I would ONLY recommend this product because of the great cleaning job that it does WHEN it doesn't NEED A CHARGE. AND then when it needs a charge, you have to wait 10 hours? So, you don't brush your teen when it needs charging? I've had to purchase two Oral-Bs so I always have one charged. I also does NOT Hold a CHARGE for ONE WEEK! I would say change the type of battery so it would last longer and charge faster but ONLY IF they don't raise the price of the brush. They are over priced as they are.
I would recommend this to a friend!
Quality
2
Value
2
Response from Oralb.comBy The Oral-B Team, May 29, 2018
We can understand your frustration. The Pro 1000 is designed to take up to 22 hours to fully charge, and last up to 7 days on one charge, based on a brushing schedule of 2 minutes twice a day. We do have other models that feature a different battery, longer battery life, and a shorter overall charge time. So we can help you further, please give us a call at (800) 566-7252.
Written by a customer while visiting Oralb.com