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Customer Reviews Collected from Oralb.com |
Oral-B - Pro 1000 Electric Toothbrush - White
Average Customer Rating:
4.5
Rating breakdown 940 reviews
5 Stars
698
4 Stars
146
3 Stars
40
2 Stars
17
1 Star
39
51%of customers recommend this product.
(
47 out of
92)
Customer Reviews for Oral-B - Pro 1000 Electric Toothbrush - White
Customer Rating
5
Really cleans
on June 5, 2020
Posted by: Marjean
Gender:Female
[This review was collected as part of a promotion.] I am replacing an old Oral B but this Crossaction 1000 really makes your teeth feel clean
Pros: Durability
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting Oralb.com
Customer Rating
3
Very aggressive
on December 4, 2020
Posted by: AustinGuy88
from Austin, TX
Gender:Male
This is my first electric toothbrush and I wasn't expecting it to be so aggressive on my teeth and gums. I just learned that the next model up has a sensitive option.
No, I would not recommend this to a friend.
Quality
4
Value
2
Response from Oralb.comBy Maria Picard, The Oral-B Team, December 7, 2020
Safety is our number one priority, and all of our products are thoroughly evaluated to be safe when used as directed, so we certainly wouldn’t expect your toothbrush to feel aggressive. We’d like to learn more to share with our Safety Team and help with this, so please give us a call at (800) 566-7252.
Written by a customer while visiting Oralb.com
Customer Rating
1
Poor cleaning and quality
on April 12, 2021
Posted by: Aaron
from Baltimore
Gender:Male
I previously had three Pro 1000 that were older models. The new one I got spins at a lower speed, doesn't have the same options, and doesn't clean nearly as well. For some reason, Oral-B has decided that the options that used to be on the Pro 1000 didn't need to be there, such as the light that shows you're pressing too hard and multiple speeds. They decided that the pro 1500 should have those, since it costs more. I am sending this one back in for repairs, but this will be the last Oral B can I purchase. Very disappointed!
Cons: Quality
No, I would not recommend this to a friend.
Quality
1
Value
2
Response from Oralb.comBy Maria Picard, The Oral-B Team, April 16, 2021
We haven’t made any changes to the Oral-B Pro 1000, Aaron, and we’d like to learn more about your experience so we can help. Please know the Oral-B Pro 1000 CrossAction Rechargeable Toothbrushes don’t come with a pressure sensor light, but it does have a built-in Pressure Sensor that detects when you’re brushing too hard and stops. This model also only has one mode, Daily Clean. We’d like to assist further, please give us a call at (800) 566-7252.
Written by a customer while visiting Oralb.com
Customer Rating
1
Terrible Toothbrush
on December 5, 2022
Posted by: jkeefe
from Durham, NC
Gender:Female
I bought this product a week ago and it was a HUGE mistake. The head is very hard and there is virtually no pressure sensitivity. Terrible toothbrush for sensitive gums. While the brush pulses every 30 seconds, it does not turn off after 2 minutes, requiring you to pay close attention to the amount of time that you have been brushing. I have been using a Quip for the last 2 years and thought this brush would be an upgrade. Needless to say, I will be returning it. Save yourself the hassle and buy something else.
Quality
1
Value
1
Response from Oralb.comBy Aizaz Khalid, Oral-B, December 6, 2022
Thanks for sharing your feedback on the Oral-B Pro 1000 CrossAction Electric Toothbrush, jkeefe. Please know our toothbrushes go through multiple quality and safety checks, and we try our very best to make sure that each brush reaches you in perfect working condition. So we're very sorry to learn this brush disappointed you and will be sharing your report with our Product Quality & Safety Teams.
You might like to know that we offer brush heads for more sensitive teeth and gums: http://spr.ly/642738rZB. So we can gather a few more details on your brush to share with our teams and provide information on our 60-day money-back guarantee, please call us at 800-566-7252.
You might like to know that we offer brush heads for more sensitive teeth and gums: http://spr.ly/642738rZB. So we can gather a few more details on your brush to share with our teams and provide information on our 60-day money-back guarantee, please call us at 800-566-7252.
Written by a customer while visiting Oralb.com
Customer Rating
1
Stopped working
on January 16, 2017
Posted by: Ozzie
from Tampa, florida
This toothbrush stopped working within 3 months of purchasing it. I would recommend another product unless the company is willing to return it and send another one.
No, I would not recommend this to a friend.
Value
1
Quality
1
Written by a customer while visiting Oralb.com
Customer Rating
1
Toothpaste jams rotary mechanism
on May 24, 2018
Posted by: Tom tom
from quakertown, pa
After using, I rinse unit thoroughly before placing back on charger. Next day unit won't run, though motor hums. Can't pull brush off of unit. Crest toothpaste has solidified in unit, despite the rinsing. Unit only a few months old.
I would recommend this to a friend!
Quality
1
Value
1
Response from Oralb.comBy The Oral-B Team, May 25, 2018
We're sorry to hear about your experience, and that does sound frustrating. We'd like to help you further when you have a moment to chat. Please give us a call at (800) 566-7252.
Written by a customer while visiting Oralb.com
Customer Rating
1
Chipped my tooth.
on July 15, 2020
Posted by: breanna
from Arkansas
Gender:Female
This tooth brush chipped one of my front tooth. I would not recommend.
No, I would not recommend this to a friend.
Quality
1
Value
1
By Response From OralB, July 20, 2020
You comfort and safety are our top priorities, so we're very sorry to hear about this, Breanna! Please be assured that all of our products go through many quality checks before they reach you, and we'll definitely be letting our quality team know about this. We'd also like to learn more about your experience, so please give us a call at (800) 566-7252.
Written by a customer while visiting Oralb.com
Customer Rating
1
Do not buy
on August 29, 2022
Posted by: Heather13
from Colorado
Gender:Female
I bought this tooth brush worked great for a month. Now I have brown stuff on the head little hole at the top has black stuff. Clean once a week and charge each night on stand. Even replaced head already once.
No, I would not recommend this to a friend.
Quality
1
Value
2
Response from Oralb.comBy Aizaz Khalid, The Oral-B Team, August 30, 2022
Being able to confidently and comfortably use your Oral-B Pro 1000 CrossAction Toothbrush is of the utmost importance to us. We're sorry to hear about this, but luckily this is preventable. You see, organic material is necessary for mold growth, but our toothbrush is not made of organic material However, if it's stored in a location that's exposed to mold and bacteria, or if it comes into contact with cleaning agents, sprays, soaps, cosmetics, etc, it could make the plastic porous allowing the dirt and moisture places to settle. We recommend you continue cleaning your brush after use, and if you're not already, be sure to dry it too. We'd love to hear from you about this and help, so when you're free, please give us a call at (800) 566-7252.
Written by a customer while visiting Oralb.com