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Customer Reviews Collected from Oralb.com |
Oral-B - Pro 1000 Electric Toothbrush - White
Average Customer Rating:
4.2
Rating breakdown 446 reviews
5 Stars
281
4 Stars
68
3 Stars
30
2 Stars
19
1 Star
48
51%of customers recommend this product.
(
50 out of
99)
Customer Reviews for Oral-B - Pro 1000 Electric Toothbrush - White
Customer Rating
1
DON'T BUY THIS MODEL!
on October 17, 2025
Posted by: NOT GOOD
I bought this toothbrush on Monday. It stopped working on Thursday! My previous Oral B lasted for years. I'm very disappointed in this one. Although other Oral B products may be good, DON'T BUY THIS MODEL!
Response from Oralb.comBy Customer Care, October 19, 2025
We're sorry to hear this, and we assure you we perform diligent testing on our rechargeable toothbrushes to ensure they operate as expected, and last at least 2-3 years with regular use. We're sharing your message with our Quality Assurance Team, and we'd love to learn more about your experience and assist you further. Please call us at 1-800-566-7252.
Written by a customer while visiting Oralb.com
Customer Rating
3
Charger Failed After 6 Months
on August 5, 2025
Posted by: Briansalomon1
Gender:Male
This is a decent value, and the brush is effective. However, the charger has failed after only 6 months. The charger was not dropped and did not get wet, it simply failed spontaneously.
Cons: Durability
Quality
3
Value
3
Response from Oralb.comBy Customer Care, August 6, 2025
We're very sorry that the charger for your brush has stopped working, Brian. Our products and packages go through many quality checks and we try our very best to ensure that each performs to our high standards. As well, we stand behind our power toothbrushes (and accompanying chargers) with a 2-Year Warranty. We appreciate your letting us know this happened, and we’d like to gather some details to further assist you. Please give our Oral-B Team a call at 1-800-566-7252 from 9AM -- 6PM EST Monday–Friday.
Written by a customer while visiting Oralb.com
Customer Rating
3
Mixed results
on June 29, 2025
Posted by: Tooth cleaner
Just bought this and love the cleaning action. However, the pressure sensor is way to sensitive and even goes off when just running it under water to clean it.
Response from Oralb.comBy Customer Care, June 30, 2025
We design our products with a variety of features to help our consumers with their oral care goals, and we can understand the frustration with the pressure sensor frequently activating on your Oral-B Pro 1000. All of our products go through extensive testing to ensure that they reach you in perfect condition, and this is not something that we would expect. We would love a chance to learn more about your experience so we are better able to assist you as well as get some additional information to our Quality Team, and encourage you to give our team a call at (800) 566-7252.
Written by a customer while visiting Oralb.com
Customer Rating
3
Good toothbrush but charging light way too bright
on April 26, 2025
Posted by: Brightlight
Gender:Male
As a toothbrush it's great. I feel like it cleans well and is comfortable to use. The charging light is ridiculous though. It's so bright and flashes so much when charging. I can't sleep with my bathroom door open because it's so bright.
I would recommend this to a friend!
Quality
3
Value
3
Response from Oralb.comBy Customer Care, April 29, 2025
We're very sorry the flashing light on the brush is causing a distraction to your sleep, when charging. A lot of thought goes into the design of our products to create features that we think you'll love, and we appreciate your feedback about this. Your satisfaction is important to us, and we’d like to further help with your questions or concerns. Please give our Oral-B Team a call at 1-800-566-7252 from 9AM -- 6PM EST Monday–Friday.
Written by a customer while visiting Oralb.com
Customer Rating
4
Great cleansing action; difficulty with modes
on March 30, 2025
Posted by: AP2025
Last year I bought Oral B model 3791, Pro1000. Due to the descriptor I expected three different modes of cleansing. I have yet to know if I've changed any of the modes, despite my attempts to do so. I use whatever mode it is in - unsure if I've adjusted the original mode. It has a strong rotation and cleansing action. My plaque has diminished per my dental hygienist with my 2 min brushing, twice daily. I changed the brush head to the sensitive brush head which is more comfortable for my gums. I am in my 70s and do have receding gums. I am happy with the Oral B toothbrush's effectiveness, but disappointed that I can't adjust the modes more easily and with confidence I've done so.
Written by a customer while visiting Oralb.com
Customer Rating
2
Magnifer required
on March 19, 2025
Posted by: Donewiththis
from MI
Gender:Male
Instructions too small to read. .
Response from Oralb.comBy Customer Care, March 21, 2025
We're so sorry to hear the instructions for your Pro 1000 toothbrush are too small, and would like to help. We do offer online versions of our manuals, if you prefer to read them digitally. So we can help you further, please give us a call at (800) 566-7252.
Written by a customer while visiting Oralb.com
Customer Rating
4
Clean teeth but poor design
on February 5, 2025
Posted by: Poor design
My teeth felt super clean since first use. My teeth feel as clean as after my hygienist polishes them.....However, the timer pause feature is an extreme annoyance. Even though I know it's a normal feature it makes the toothbrush feel as if there's something wrong with the battery or something internally is stuck. I would prefer that Oral B not do my thinking for me and give the option to turn the timer off. I can count and/or look at a click. I've noticed other people have the same issue as my 2nd problem which is power it off. It's very annoying one must either hold on the power button for three seconds or press it three times to shut it off. Having this speed feature may be a good idea but having a separate button would be better design as the choice given to turn it off either causes a mess on the mirror or fumble around with it in your mouth. I wonder ORAL B had any product testing or if someone in development team made an arbitrary decision because that was his or her preference. Both issues I see with this brush seems to indicate little thought when adding these features. The two problems are minimal and more of an annoyance than a problem with it's function. It would be nice if companies used real world typical use in their design. With the amount of money companies spend on product design and R & D one would think this would be much better design but seems they don't it's there money's worth.
Written by a customer while visiting Oralb.com
Customer Rating
1
No actual pressure sensor
on January 7, 2025
Posted by: lt2025
from Orange, CA
Gender:Male
Pressure sensor does not work. That is the main functionality I was looking for in an Oral-B brush. There's no light or sound to notify if you're brushing too hard. Unless I literally try and break the brush by holding the head from moving, it will not stop its cleaning.
Cons: Quality
No, I would not recommend this to a friend.
Quality
1
Value
3
Response from Oralb.comBy Customer Care, January 8, 2025
Thank you for sharing your experience with us. Our Oral-B Products are put through rigorous quality checks to ensure they arrive to you in the best condition. When using your Oral-B Pro 1000, when you apply too much pressure, the pressure sensor stops pulsations if you brush too hard to prevent harmful over-brushing. We'd like to learn more about your experience, and would appreciate you giving us a call at (800) 566-7252.
Written by a customer while visiting Oralb.com