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Customer Reviews Collected from Oralb.com |
Oral-B - Pro 1000 Electric Toothbrush - White
Average Customer Rating:
4.2
Rating breakdown 439 reviews
5 Stars
280
4 Stars
68
3 Stars
30
2 Stars
17
1 Star
44
52%of customers recommend this product.
(
50 out of
96)
Customer Reviews for Oral-B - Pro 1000 Electric Toothbrush - White
Customer Rating
1
Chipped my tooth.
on July 15, 2020
Posted by: breanna
from Arkansas
Gender:Female
This tooth brush chipped one of my front tooth. I would not recommend.
No, I would not recommend this to a friend.
Quality
1
Value
1
By Response From OralB, July 20, 2020
You comfort and safety are our top priorities, so we're very sorry to hear about this, Breanna! Please be assured that all of our products go through many quality checks before they reach you, and we'll definitely be letting our quality team know about this. We'd also like to learn more about your experience, so please give us a call at (800) 566-7252.
Written by a customer while visiting Oralb.com
Customer Rating
1
Do not buy
on August 29, 2022
Posted by: Heather13
from Colorado
Gender:Female
I bought this tooth brush worked great for a month. Now I have brown stuff on the head little hole at the top has black stuff. Clean once a week and charge each night on stand. Even replaced head already once.
No, I would not recommend this to a friend.
Quality
1
Value
2
Response from Oralb.comBy Aizaz Khalid, The Oral-B Team, August 30, 2022
Being able to confidently and comfortably use your Oral-B Pro 1000 CrossAction Toothbrush is of the utmost importance to us. We're sorry to hear about this, but luckily this is preventable. You see, organic material is necessary for mold growth, but our toothbrush is not made of organic material However, if it's stored in a location that's exposed to mold and bacteria, or if it comes into contact with cleaning agents, sprays, soaps, cosmetics, etc, it could make the plastic porous allowing the dirt and moisture places to settle. We recommend you continue cleaning your brush after use, and if you're not already, be sure to dry it too. We'd love to hear from you about this and help, so when you're free, please give us a call at (800) 566-7252.
Written by a customer while visiting Oralb.com
Customer Rating
1
Junk after a month of use
on January 10, 2023
Posted by: Pjw42
from Michigan
Gender:Male
Purchased one month ago and it doesn’t work anymore. Spins fast for a few seconds and then slows way down - worthless and a waste of money if this is the dependability you can expect.
Cons: Quality, Durability
Quality
1
Value
1
Response from Oralb.comBy Aizaz Khalid, The Oral-B Team, January 13, 2023
Our products go through many quality checks to make sure they reach you in perfect condition, so we're certainly sorry to hear about your experience. The average lifespan of an Oral-B electric toothbrush and its charger is approximately 3-5 years, so we assure you what you're describing isn't something we'd expect to happen. We'd like to learn more to share with our Quality Team and provide some troubleshooting tips, so please give us a call at (800) 566-7252 once you have a chance.
Written by a customer while visiting Oralb.com
Customer Rating
4
Love it, but give us a replaceable battery!
on September 25, 2023
Posted by: BoCoKeith
from Boulder, CO
Gender:Male
I love the simplicity and ease of use of the Pro1000. It leaves my teeth feeling very clean, and my hygenist regularly comments on their cleanliness. My big beef is that this is unnecessarily a throwaway product because the battery eventually quits holding a charge and it CANNOT BE REPLACED. I don't want to sound like an eco-nerd, because I'm not, but I do pay attention (more than I used to) to eco-friendliness and sustainability, and it's really too bad OralB won't engineer in a replaceable battery.
Written by a customer while visiting Oralb.com
Customer Rating
1
No sensor
on October 22, 2023
Posted by: Valc
False advertising, this toothbrush has no sensor, pressed as hard as I could and was never notified for pressure.
No, I would not recommend this to a friend.
Quality
1
Value
1
Response from Oralb.comBy Customer Care, October 24, 2023
We're very sorry to hear you had a disappointing experience with your Oral-B Pro 1000 toothbrush. Our products go through many quality checks to ensure they perform to our high standards, so we will share your experience with our Quality team. The way this brush's pressure sensor informs users if they're brushing too hard is by slowing down the oscilation of the bristles on brush head. If you notice your brush start to feel like it has less power, it's telling you that you are applying too much pressure. We'd like to learn more about your experience, so please give us a call at 1(800) 566-7252.
Written by a customer while visiting Oralb.com
Customer Rating
1
Terrible to control
on October 23, 2023
Posted by: Old timer
from Virginia
Gender:Male
Do not buy if you have any hand disability! The body is slick plastic that gets extremely difficulty to hold onto if it gets water or toothpaste suds on it. My old model had a rubber front and a ridged back that allowed a much better grip. Probably it’s cheaper to make the smooth body than the one that had the rubber insert. I have had to wrap rubber bands around the handle to gain any control.
Cons: Quality
Quality
1
Value
1
Response from Oralb.comBy Customer Care, October 23, 2023
We’re very sorry to hear you’re dissatisfied with your Oral-B Pro 1000. Our products go through many quality checks to ensure they provide a comfortable brushing experience, so we wouldn’t expect to hear this. We will be sure to share your experience with our Quality team. We’d like to learn more from you, and get you brushing with a new Oral-b toothbrush, so please give us a call at 1(800) 566-7252.
Written by a customer while visiting Oralb.com
Customer Rating
4
Instructions Too Dense
on July 8, 2024
Posted by: ExampleTim
from michigan
Gender:Male
I think that I like this toothbrush, but the instructions are not helpful. The print is tiny because they try to pack in information in several languages and for several different models plus all the lawyer dictated warnings. All I wanted to know is why there are three different button presses on the toothbrush and what they do. It seems to be sensitivity settings or something of that nature, but nowhere does it say, "press once for x, press twice for y, & press three times for z." Perhaps I should get out my microscope to take another look at the very fine print. It might be in there somewhere.
Pros: Quality, Durability
Quality
5
Value
5
Written by a customer while visiting Oralb.com
Customer Rating
5
Awesome purchase!
on February 22, 2014
Posted by: Britt
Very pleased with this toothbrush all over it's amazing and cleans every little part of your teeth.
Written by a customer while visiting Oralb.com