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Customer Reviews Collected from Oralb.com |
Oral-B - Pro 1000 Electric Toothbrush - White
Average Customer Rating:
4.2
Rating breakdown 446 reviews
5 Stars
281
4 Stars
68
3 Stars
30
2 Stars
19
1 Star
48
51%of customers recommend this product.
(
50 out of
99)
Customer Reviews for Oral-B - Pro 1000 Electric Toothbrush - White
Customer Rating
5
Best gift ever!
on January 4, 2025
Posted by: Marisha5
Gender:Female
As my son has been growing up, he really wanted a toothbrush similar to his dad's and older brothers. I loved this particular design for him by Oral-B and decided to surprise him for the holidays. Oral-B Pro Crossaction 1000 rechargeable electric toothbrush has been a fantastic addition and replacement of his old toothbrush. Not only he feels like the coolest kid on earth, but the brushing teeth war has ended and he is wanting to brush his teeth throughout the day without any battles. It's very effective and easy to use. Super easy to charge and replace the heads when needed. I love that it's rechargeable and electric making it easily portable. Doesn't take long to recharge, the battery lasts a while without needing to constantly charge comparing to his old toothbrush. There are 3 modes (daily clean, whiten, and sensitive). Every 30 seconds it lets you know when to switch areas of the mouth. I find that helpful and educating for a child. Don't forget to replace your toothbrush head every 3 months! Couldn't have purchased a better brush for my child! Happy child, happy dentist and definitely happy mama!
Pros: Quality, Durability
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting Oralb.com
Customer Rating
1
Gross.
on December 28, 2024
Posted by: Disappointed user
The brush head has a hole in it and the vibrating mechanism is exposed. Spit and toothpaste enters the hole, runs down the inside, and flows out onto the handle. Your hand will be covered in it. Impossible to use without wrapping the handle in a cloth.
Pressure feature is impossible to recognize, should be removed from literature as a feature.
Bristles and motion are effective but is so small I brush 4 minutes instead of two in order to clean teeth effectively.
Do not purchase.
Pressure feature is impossible to recognize, should be removed from literature as a feature.
Bristles and motion are effective but is so small I brush 4 minutes instead of two in order to clean teeth effectively.
Do not purchase.
Response from Oralb.comBy Customer Care, January 7, 2025
We certainly don't want to leave you feeling disappointed, and would like to help. Please know, we carry out extensive research and consumer testing when designing our products. Our toothbrushes are also designed to be comfortable to hold and easy to use for a wide variety of consumers. We recommend to use sufficient, but not too much toothpaste. During brushing, the brush should be placed inside the mouth and the mouth should be closed as much as possible to minimize spilling etc. Also important to ensure the brush head is properly cleaned after each brush session to ensure the hole at the front of the brush head is not clogged as this might lead to more spatter. When you're brushing too hard, the pulsations will stop to let you know. So that we can learn more and help you further, please give us a call at (800) 566-7252.
Written by a customer while visiting Oralb.com
Customer Rating
1
on October 22, 2024
Posted by: Lou Ann
from newton ia
Gender:Female
I have used the Oral B electric toothbrush for years. I ordered my third one because the old one wouldn't hold a charged. I used the new one for the first time today and it kept slipping out of my hand, The old one had grip material all the way around it. The new one (1000) only has grip material on the back. Add some water and toothpaste and it slips right out.
Response from Oralb.comBy Customer Care, December 27, 2024
We're disappointed to hear you aren't enjoying your new brush. Feedback like this means a great deal to us, so we'll be sure to let our team know you'd like to see some more grip material added. If you have have questions or would like to share more, give us a call at (800) 566-7252.
Written by a customer while visiting Oralb.com
Customer Rating
2
Bad chargers
on October 16, 2024
Posted by: Bruce H
from Florida
Gender:Male
We bought an Oral-B Pro 1000 rechargeable toothbrush a few months back for its size and advertised use. The charger did not work, it would not recharge the toothbrush. No problem, we had an old charger that worked just fine. Yesterday we bought a second Oral-B1000 rechargeable toothbrush for the same reason as the first. Again, the charger doesn’t work and will not recharge the toothbrush. We are again using the old chargers we have from our old toothbrushes. We like the product but quality control of your chargers is missing.
Cons: Quality
Pros: Durability
I would recommend this to a friend!
Quality
1
Value
3
Response from Oralb.comBy Customer Care, December 27, 2024
We're sorry to hear this, Bruce. With the extensive quality tests that our brushes and chargers undergo, we expect them to give your smile a great clean for many years. This surely isn't the result we expect, so we'd like to learn more. When you have a chance, please give our team a call at (800) 566-7252.
Written by a customer while visiting Oralb.com
Customer Rating
4
Instructions Too Dense
on July 8, 2024
Posted by: ExampleTim
from michigan
Gender:Male
I think that I like this toothbrush, but the instructions are not helpful. The print is tiny because they try to pack in information in several languages and for several different models plus all the lawyer dictated warnings. All I wanted to know is why there are three different button presses on the toothbrush and what they do. It seems to be sensitivity settings or something of that nature, but nowhere does it say, "press once for x, press twice for y, & press three times for z." Perhaps I should get out my microscope to take another look at the very fine print. It might be in there somewhere.
Pros: Quality, Durability
Quality
5
Value
5
Written by a customer while visiting Oralb.com
Customer Rating
1
Died within a few months after the warranty period
on June 5, 2024
Posted by: dead
Died within a few months after the warranty period ended.
Response from Oralb.comBy Customer Care, June 7, 2024
We're so sorry to hear your toothbrush died after just two years, and would like to help. Please know, there are many quality checks in place to ensure only the best products reach you, and we would expect your Pro 1000 Cross Action toothbrush to work well for 3-5 years. So that we can help you further, please give us a call at (800) 566-7252.
Written by a customer while visiting Oralb.com
Customer Rating
2
Charging issues-big time!
on May 19, 2024
Posted by: mecm
I have been using this product for less than 6 months; after 8 hours of charging, it sputters to a halt after less than 2 minutes of use. This has never happened with any other Oral B electric toothbrushes i have used through the years and I am quite disappointed at the weakness of the product.
Response from Oralb.comBy Customer Care, May 20, 2024
We're so sorry to hear your toothbrush hasn't been holding a charge, and would like to help. Please know, there are many quality checks in place to help ensure only the best products reach you, and would expect your toothbrush to work well for 3-5 years. This toothbrush should be charged for 22 hours, and should run up to 10 days when brushing for 2 minutes, twice per day. It can help to try a different charger if you have one available, and use a different outlet. We also recommend your toothbrush isn't being charged on or near a metal surface. So that we can help you further, please give us a call at (800) 566-7252.
Written by a customer while visiting Oralb.com
Customer Rating
1
Poor design compared to older models
on March 25, 2024
Posted by: Micmcs
Gender:Male
Worst toothbrush design, this is my 3rd or 4th one I have owned . Slips out of your hand because they cut costs eliminating gripping that existed on older models. Difficult to turn off due to design change from previous models.
No, I would not recommend this to a friend.
Quality
1
Value
3
Response from Oralb.comBy Customer Care, March 26, 2024
We're so sorry to hear your toothbrush is difficult to turn off, and hold, and are happy to help. Please know, there are many quality checks in place to help ensure only the best products reach you, just as you've come to know and trust with Oral-B. Your feedback is important to us, as it helps us develop the best products for our consumers. So that we can help you further, please give us a call at (800) 566-7252.
Written by a customer while visiting Oralb.com