Oralb.com Customer Reviews Collected from Oralb.com
Oral-B - Pro 1000 Electric Toothbrush - White
Average Customer Rating:
4.2 out of 5
4.2
Open Ratings Snapshot
Rating breakdown 435 reviews
5 Stars
280
4 Stars
68
3 Stars
28
2 Stars
16
1 Star
43
52%of customers recommend this product. 
(
50 out of 96
)
Customer Reviews for Oral-B - Pro 1000 Electric Toothbrush - White
Customer Rating
1 out of 5
1
The product has no speed control
on July 31, 2016
Posted by: Ferro80
from Shelby twp, mi
I have another Oral-B toothbrush in Florida with speed controls. This 1000 brush actually is too fast for me. Wish I knew before purchasing it!
No, I would not recommend this to a friend.
Written by a customer while visiting Oralb.com
Customer Rating
2 out of 5
2
Not good value
on November 27, 2016
Posted by: Alexfelt
from Wellington new zesland
Power cord ridiculously short,wouldnt reach wall socket, uses ni mh battery not lithium,only supplied with 1 brush head after spending a fortune
No, I would not recommend this to a friend.
Value
1 out of 5
1
Quality
5 out of 5
5
Written by a customer while visiting Oralb.com
Customer Rating
3 out of 5
3
Planned to fail after 2 years max
on March 19, 2017
Posted by: Phoebus
from Medford, MA
We've been using these brushes in various versions over the last 15 years or so. The features per dollar have gone down as they introduced increasingly expensive models with extras I can see no use for. This is a toothbrush, folks! I have serious gum issues, and these toothbrushes have been excellent at improving my gums. They clean very well, and I love having them. What I never have liked is that they are using a battery technology (NiMH) that is almost guaranteed to fail within 1-2 years. In the early years, that was the only option. Today, this technology is totally obsolete. Oral B will not replace it, though, because you have to buy a new toothbrush every 2 years (if you're lucky). In summary, this IS a great toothbrush - just expect to be replacing it on a regular basis.
I would recommend this to a friend!
Value
4 out of 5
4
Quality
2 out of 5
2
Written by a customer while visiting Oralb.com
Customer Rating
2 out of 5
2
Very messy
on August 15, 2017
Posted by: Rfl73
from Missouri
It's too big for my mouth and toothpaste drips all over me. A charge is supposed to last a week but, after trial and error, I discovered it doesn't turn on unless the charging station is plugged in. The brushes are too hard. Not happy at all !!!!!
No, I would not recommend this to a friend.
Quality
3 out of 5
3
Value
2 out of 5
2
Response from Oralb.comBy The Oral-B TeamAugust 22, 2017
We can definitely understand your frustration and we're sorry this was your experience. We'd like to learn more and help you further, please give us a call at (800) 566-7252.
Written by a customer while visiting Oralb.com
Customer Rating
2 out of 5
2
Not what I hoped for
on December 29, 2017
Posted by: Brad227
from Milwaukee, WI
Surprised it didn’t come with a cap/cover given it sits on my bathroom counter exposed to the environment. It also cuts out for a second several times while I’m brushing.
No, I would not recommend this to a friend.
Quality
2 out of 5
2
Value
2 out of 5
2
By Response From OralBJanuary 2, 2018
We know how disappointing this can be. Please know we don't make brush head covers as we don't recommend storing them in closed containers. This could cause bacteria to grow. Also, we're sorry you don't like the in-handle timer. The 1000 is designed to pulse every 30 seconds to let you know when to switch areas of the mouth. If you have any questions, please give us a call at (800) 566-7252.
Written by a customer while visiting Oralb.com
Customer Rating
3 out of 5
3
Great cleaning, Needs Charging too often.
on May 25, 2018
Posted by: Fred Fred
from Morehead City, NC
I would ONLY recommend this product because of the great cleaning job that it does WHEN it doesn't NEED A CHARGE. AND then when it needs a charge, you have to wait 10 hours? So, you don't brush your teen when it needs charging? I've had to purchase two Oral-Bs so I always have one charged. I also does NOT Hold a CHARGE for ONE WEEK! I would say change the type of battery so it would last longer and charge faster but ONLY IF they don't raise the price of the brush. They are over priced as they are.
I would recommend this to a friend!
Quality
2 out of 5
2
Value
2 out of 5
2
Response from Oralb.comBy The Oral-B TeamMay 29, 2018
We can understand your frustration. The Pro 1000 is designed to take up to 22 hours to fully charge, and last up to 7 days on one charge, based on a brushing schedule of 2 minutes twice a day. We do have other models that feature a different battery, longer battery life, and a shorter overall charge time. So we can help you further, please give us a call at (800) 566-7252.
Written by a customer while visiting Oralb.com
Customer Rating
5 out of 5
5
Love it!
on December 11, 2019
Posted by: NaLee
from Green Bay
I bought this item online. Took about five days to get to me. I was so excited to used it. I love it how it cleans around my teeth. I don’t have to brush twice as hard and think about what if I missed a spot. I would definitely buy this again!
I would recommend this to a friend!
Written by a customer while visiting Oralb.com
Customer Rating
2 out of 5
2
Worked Great at First
on July 12, 2020
Posted by: Johnny5
Gender:Male
Battery doesn’t hold a charge after 5 months of use. Glad I got it on sale
Cons: Durability
No, I would not recommend this to a friend.
Quality
2 out of 5
2
Value
2 out of 5
2
By Response From OralBJuly 20, 2020
That definitely isn't what we'd expect, Johnny! The batteries in our brushes should be lasting 3-5 years, so we're very sorry to hear that this wasn't the case for you. Please know that our toothbrushes go through many quality checks and will also come with a 2-year warranty based on proof of purchase. We'd be happy to help get you started so please give us a call at (800) 566-7252.
Written by a customer while visiting Oralb.com
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