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Customer Reviews Collected from Oralb.com |
Oral-B - Pro 1000 Electric Toothbrush - White
Average Customer Rating:
4.2
Rating breakdown 439 reviews
5 Stars
280
4 Stars
68
3 Stars
30
2 Stars
17
1 Star
44
52%of customers recommend this product.
(
50 out of
96)
Customer Reviews for Oral-B - Pro 1000 Electric Toothbrush - White
Customer Rating
1
Won't recharge so won't work
on September 27, 2021
Posted by: Tom61
from Cincinnati, OH
Gender:Male
This worked for about 2 months. Green light flashes then stops but won't start even after 1 full day charging
Cons: Quality
No, I would not recommend this to a friend.
Quality
1
Value
1
Response from Oralb.comBy Maria Picard, Oral-B, September 28, 2021
You should expect to get years of use from your rechargeable toothbrush. Our Quality Assurance Team takes many steps to ensure that for you. We'd love to help get you back to brushing so please call us at (800) 566-7252 when you have time.
Written by a customer while visiting Oralb.com
Customer Rating
1
Battery Won't Stay Charged - Don't Buy!
on September 30, 2021
Posted by: TDGoodMom
from Boston
Gender:Female
I purchased this for my son in December 2020 and it only stays charged for 3-4 days before it completely dies. There is no way to change out the battery without destroying the toothbrush.
Meanwhile, I have had my Phillips Sonicare for almost 5 years and I can go 4-5 WEEKS before I have to recharge it.
Guess what my son will be getting for Christmas this year...
Cons: Quality, Durability
No, I would not recommend this to a friend.
Quality
1
Value
1
Response from Oralb.comBy Maria Picard, Oral-B, October 1, 2021
You should expect up to 7 days of use on one charge if charged completely. Our Quality Assurance Team takes many steps to ensure that your sons toothbrush will be up to their cleaning needs. When you have time, we'd love to help you with this. Just call at (800) 566-7252 so we can.
Written by a customer while visiting Oralb.com
Customer Rating
1
Battery replacement nightmare
on October 1, 2021
Posted by: Carlos17
from New York, NY
This product is good as the battery last. Once the battery life is over trying to replace the battery will break the electronic part in it. I don’t recommend this product.
Quality
1
Value
1
Response from Oralb.comBy Maria Picard, Oral-B, October 4, 2021
We recommend not trying to replace the battery of our rechargeable toothbrushes, Carlos. However, we'd be happy to help you get you back to brushing. Just give us a call at (800) 566-7252, so we can learn more about your situation.
Written by a customer while visiting Oralb.com
Customer Rating
1
Gross when Unboxed!
on November 6, 2021
Posted by: Nope
from Sioux City, IA
Gender:Female
I bought 3 of these, 2 black and 1 white. Upon opening all 3 boxes the toothbrushes all had some kind of substance on them. The first one had gunk on it like it had already been used. The second one had dirt and debris on it. And the third one had a literal finger print on it!! The toothbrushes aren't sealed in plastic inside the box, they are just pressed into the cardboard mold. Definitely a quality control issue at the factory! I returned all 3 and have decided to go with a completely different brand of toothbrush.
Cons: Quality
No, I would not recommend this to a friend.
Quality
1
Value
1
Response from Oralb.comBy Maria Picard, The Oral-B Team, November 10, 2021
We are very sorry this happened to you. This is not something we'd expect to hear about our electric toothbrushes. Please know that we have many quality processes in place to ensure that your brush is in the best possible shape it can be in when it leaves the plant. We're sorry this instance doesn't measure up to our standards. We'd like to get some information from you to look into this further. Please give us a call at (800) 566-7252.
Written by a customer while visiting Oralb.com
Customer Rating
4
Great toothbrush!
on January 23, 2022
Posted by: So fresh So clean clean
Gender:Female
This is my first electric toothbrush and I don’t know how I ever went without one. Cleans so we’ll and gets rid of stains I used to build up. Had a great dental check up last week, where they barely needed to clean my teeth.
One downfall is that the bottom of the toothbrush builds up leftover water and toothpaste leaving a ring on my counter, this happens no matter how much I clean and dry it after brushing.
I would recommend this to a friend!
Quality
4
Value
5
Written by a customer while visiting Oralb.com
Customer Rating
3
Noisy OralB Pro 1000
on September 7, 2022
Posted by: JMunoz
from Sacramento County
Gender:Male
Pro 1000 is very noisy. Every time I use the electric toothbrush feels like I have a tractor brushing my teeth.
Cons: Quality
Pros: Durability
No, I would not recommend this to a friend.
Quality
3
Value
3
Response from Oralb.comBy Aizaz Khalid, The Oral-B Team, September 8, 2022
Times when the sound of a tractor is a great thing: tilling, planting, harvesting. Times when the sound of a tractor is not so good: when brushing your teeth! We're sorry you had this experience. Please know that we have many quality checks in place to make sure that your toothbrush is in great condition when it leaves the plant. We're sorry if this instance didn't measure up to our standards. Give us a call at (800) 566-7252, so we can help you further.
Written by a customer while visiting Oralb.com
Customer Rating
3
Great power but design flaws.
on March 4, 2023
Posted by: Gray Ghost
Gender:Male
We bought a pair of these brushes, model 3791, and have the same opinion. Great power and charge duration but the handle design definitely needs improvement. 1. it is slippery to begin with and liquid tends to run down to the grip making it even more so. A rubber grip and style like the 500 series is preferable. 2. Both 1000 brushes readily switch on but you have to fumble with the switch several times in order to switch off, even when removed from mouth.
No, I would not recommend this to a friend.
Quality
3
Value
3
Response from Oralb.comBy Aizaz Khalid, The Oral-B Team, March 7, 2023
We're so sorry you're disappointed with the handle and on/off switch design of the Pro 1000. We carry out extensive research and consumer testing when designing our products, and our toothbrushes are also designed to be comfortable to hold and easy to use for a wide variety of consumers. Still, we know that preferences vary from person to person, so we greatly appreciate your feedback. Your comments will be shared with our product development team, but we encourage you to reach out to us at 1-800-566-7252 for more help (available M-F, 8AM-5PM CST).
Written by a customer while visiting Oralb.com
Customer Rating
1
Do not recommend
on December 4, 2023
Posted by: NansRedVet
It stopped working the third time I used it. I had my last one for years, this one two days.
Response from Oralb.comBy Customer Care, December 5, 2023
We're so sorry to hear your toothbrush stopped working so soon, and are happy to help. As a loyal Oral-B user, you know this isn't something we would expect. We have many quality checks in place to help ensure only the best products reach you. So that we can help you further, please give us a call at (800) 566-7252.
Written by a customer while visiting Oralb.com