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Customer Reviews Collected from Oralb.com |
Oral-B - Pro 1000 Electric Toothbrush - White
Average Customer Rating:
4.2
Rating breakdown 435 reviews
5 Stars
280
4 Stars
68
3 Stars
28
2 Stars
16
1 Star
43
52%of customers recommend this product.
(
50 out of
96)
Customer Reviews for Oral-B - Pro 1000 Electric Toothbrush - White
Customer Rating
5
Best gift ever!
on January 4, 2025
Posted by: Marisha5
Gender:Female
As my son has been growing up, he really wanted a toothbrush similar to his dad's and older brothers. I loved this particular design for him by Oral-B and decided to surprise him for the holidays. Oral-B Pro Crossaction 1000 rechargeable electric toothbrush has been a fantastic addition and replacement of his old toothbrush. Not only he feels like the coolest kid on earth, but the brushing teeth war has ended and he is wanting to brush his teeth throughout the day without any battles. It's very effective and easy to use. Super easy to charge and replace the heads when needed. I love that it's rechargeable and electric making it easily portable. Doesn't take long to recharge, the battery lasts a while without needing to constantly charge comparing to his old toothbrush. There are 3 modes (daily clean, whiten, and sensitive). Every 30 seconds it lets you know when to switch areas of the mouth. I find that helpful and educating for a child. Don't forget to replace your toothbrush head every 3 months! Couldn't have purchased a better brush for my child! Happy child, happy dentist and definitely happy mama!
Pros: Quality, Durability
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting Oralb.com
Customer Rating
1
No actual pressure sensor
on January 7, 2025
Posted by: lt2025
from Orange, CA
Gender:Male
Pressure sensor does not work. That is the main functionality I was looking for in an Oral-B brush. There's no light or sound to notify if you're brushing too hard. Unless I literally try and break the brush by holding the head from moving, it will not stop its cleaning.
Cons: Quality
No, I would not recommend this to a friend.
Quality
1
Value
3
Response from Oralb.comBy Customer Care, January 8, 2025
Thank you for sharing your experience with us. Our Oral-B Products are put through rigorous quality checks to ensure they arrive to you in the best condition. When using your Oral-B Pro 1000, when you apply too much pressure, the pressure sensor stops pulsations if you brush too hard to prevent harmful over-brushing. We'd like to learn more about your experience, and would appreciate you giving us a call at (800) 566-7252.
Written by a customer while visiting Oralb.com
Customer Rating
4
Clean teeth but poor design
on February 5, 2025
Posted by: Poor design
My teeth felt super clean since first use. My teeth feel as clean as after my hygienist polishes them.....However, the timer pause feature is an extreme annoyance. Even though I know it's a normal feature it makes the toothbrush feel as if there's something wrong with the battery or something internally is stuck. I would prefer that Oral B not do my thinking for me and give the option to turn the timer off. I can count and/or look at a click. I've noticed other people have the same issue as my 2nd problem which is power it off. It's very annoying one must either hold on the power button for three seconds or press it three times to shut it off. Having this speed feature may be a good idea but having a separate button would be better design as the choice given to turn it off either causes a mess on the mirror or fumble around with it in your mouth. I wonder ORAL B had any product testing or if someone in development team made an arbitrary decision because that was his or her preference. Both issues I see with this brush seems to indicate little thought when adding these features. The two problems are minimal and more of an annoyance than a problem with it's function. It would be nice if companies used real world typical use in their design. With the amount of money companies spend on product design and R & D one would think this would be much better design but seems they don't it's there money's worth.
Written by a customer while visiting Oralb.com
Customer Rating
2
Magnifer required
on March 19, 2025
Posted by: Donewiththis
from MI
Gender:Male
Instructions too small to read. .
Response from Oralb.comBy Customer Care, March 21, 2025
We're so sorry to hear the instructions for your Pro 1000 toothbrush are too small, and would like to help. We do offer online versions of our manuals, if you prefer to read them digitally. So we can help you further, please give us a call at (800) 566-7252.
Written by a customer while visiting Oralb.com
Customer Rating
4
Great cleansing action; difficulty with modes
on March 30, 2025
Posted by: AP2025
Last year I bought Oral B model 3791, Pro1000. Due to the descriptor I expected three different modes of cleansing. I have yet to know if I've changed any of the modes, despite my attempts to do so. I use whatever mode it is in - unsure if I've adjusted the original mode. It has a strong rotation and cleansing action. My plaque has diminished per my dental hygienist with my 2 min brushing, twice daily. I changed the brush head to the sensitive brush head which is more comfortable for my gums. I am in my 70s and do have receding gums. I am happy with the Oral B toothbrush's effectiveness, but disappointed that I can't adjust the modes more easily and with confidence I've done so.
Written by a customer while visiting Oralb.com
Customer Rating
3
Good toothbrush but charging light way too bright
on April 26, 2025
Posted by: Brightlight
Gender:Male
As a toothbrush it's great. I feel like it cleans well and is comfortable to use. The charging light is ridiculous though. It's so bright and flashes so much when charging. I can't sleep with my bathroom door open because it's so bright.
I would recommend this to a friend!
Quality
3
Value
3
Response from Oralb.comBy Customer Care, April 29, 2025
We're very sorry the flashing light on the brush is causing a distraction to your sleep, when charging. A lot of thought goes into the design of our products to create features that we think you'll love, and we appreciate your feedback about this. Your satisfaction is important to us, and we’d like to further help with your questions or concerns. Please give our Oral-B Team a call at 1-800-566-7252 from 9AM -- 6PM EST Monday–Friday.
Written by a customer while visiting Oralb.com
Ratings-Only Reviews
Based on the average of (5) ratings-only reviews
Overall Customer Rating
4.2
Would recommend? Yes
(
4 out of
5)
Performance
5
Quality
3
Value
3.8