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Customer Reviews Collected from Oralb.com |
Oral-B - Pro 1000 Electric Toothbrush - White
Average Customer Rating:
4.2
Rating breakdown 439 reviews
5 Stars
280
4 Stars
68
3 Stars
30
2 Stars
17
1 Star
44
52%of customers recommend this product.
(
50 out of
96)
Customer Reviews for Oral-B - Pro 1000 Electric Toothbrush - White
Customer Rating
1
on October 22, 2024
Posted by: Lou Ann
from newton ia
Gender:Female
I have used the Oral B electric toothbrush for years. I ordered my third one because the old one wouldn't hold a charged. I used the new one for the first time today and it kept slipping out of my hand, The old one had grip material all the way around it. The new one (1000) only has grip material on the back. Add some water and toothpaste and it slips right out.
Response from Oralb.comBy Customer Care, December 27, 2024
We're disappointed to hear you aren't enjoying your new brush. Feedback like this means a great deal to us, so we'll be sure to let our team know you'd like to see some more grip material added. If you have have questions or would like to share more, give us a call at (800) 566-7252.
Written by a customer while visiting Oralb.com
Customer Rating
1
Gross.
on December 28, 2024
Posted by: Disappointed user
The brush head has a hole in it and the vibrating mechanism is exposed. Spit and toothpaste enters the hole, runs down the inside, and flows out onto the handle. Your hand will be covered in it. Impossible to use without wrapping the handle in a cloth.
Pressure feature is impossible to recognize, should be removed from literature as a feature.
Bristles and motion are effective but is so small I brush 4 minutes instead of two in order to clean teeth effectively.
Do not purchase.
Pressure feature is impossible to recognize, should be removed from literature as a feature.
Bristles and motion are effective but is so small I brush 4 minutes instead of two in order to clean teeth effectively.
Do not purchase.
Response from Oralb.comBy Customer Care, January 7, 2025
We certainly don't want to leave you feeling disappointed, and would like to help. Please know, we carry out extensive research and consumer testing when designing our products. Our toothbrushes are also designed to be comfortable to hold and easy to use for a wide variety of consumers. We recommend to use sufficient, but not too much toothpaste. During brushing, the brush should be placed inside the mouth and the mouth should be closed as much as possible to minimize spilling etc. Also important to ensure the brush head is properly cleaned after each brush session to ensure the hole at the front of the brush head is not clogged as this might lead to more spatter. When you're brushing too hard, the pulsations will stop to let you know. So that we can learn more and help you further, please give us a call at (800) 566-7252.
Written by a customer while visiting Oralb.com
Customer Rating
5
Best gift ever!
on January 4, 2025
Posted by: Marisha5
Gender:Female
As my son has been growing up, he really wanted a toothbrush similar to his dad's and older brothers. I loved this particular design for him by Oral-B and decided to surprise him for the holidays. Oral-B Pro Crossaction 1000 rechargeable electric toothbrush has been a fantastic addition and replacement of his old toothbrush. Not only he feels like the coolest kid on earth, but the brushing teeth war has ended and he is wanting to brush his teeth throughout the day without any battles. It's very effective and easy to use. Super easy to charge and replace the heads when needed. I love that it's rechargeable and electric making it easily portable. Doesn't take long to recharge, the battery lasts a while without needing to constantly charge comparing to his old toothbrush. There are 3 modes (daily clean, whiten, and sensitive). Every 30 seconds it lets you know when to switch areas of the mouth. I find that helpful and educating for a child. Don't forget to replace your toothbrush head every 3 months! Couldn't have purchased a better brush for my child! Happy child, happy dentist and definitely happy mama!
Pros: Quality, Durability
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting Oralb.com
Customer Rating
1
No actual pressure sensor
on January 7, 2025
Posted by: lt2025
from Orange, CA
Gender:Male
Pressure sensor does not work. That is the main functionality I was looking for in an Oral-B brush. There's no light or sound to notify if you're brushing too hard. Unless I literally try and break the brush by holding the head from moving, it will not stop its cleaning.
Cons: Quality
No, I would not recommend this to a friend.
Quality
1
Value
3
Response from Oralb.comBy Customer Care, January 8, 2025
Thank you for sharing your experience with us. Our Oral-B Products are put through rigorous quality checks to ensure they arrive to you in the best condition. When using your Oral-B Pro 1000, when you apply too much pressure, the pressure sensor stops pulsations if you brush too hard to prevent harmful over-brushing. We'd like to learn more about your experience, and would appreciate you giving us a call at (800) 566-7252.
Written by a customer while visiting Oralb.com
Customer Rating
2
Magnifer required
on March 19, 2025
Posted by: Donewiththis
from MI
Gender:Male
Instructions too small to read. .
Response from Oralb.comBy Customer Care, March 21, 2025
We're so sorry to hear the instructions for your Pro 1000 toothbrush are too small, and would like to help. We do offer online versions of our manuals, if you prefer to read them digitally. So we can help you further, please give us a call at (800) 566-7252.
Written by a customer while visiting Oralb.com
Customer Rating
4
Great cleansing action; difficulty with modes
on March 30, 2025
Posted by: AP2025
Last year I bought Oral B model 3791, Pro1000. Due to the descriptor I expected three different modes of cleansing. I have yet to know if I've changed any of the modes, despite my attempts to do so. I use whatever mode it is in - unsure if I've adjusted the original mode. It has a strong rotation and cleansing action. My plaque has diminished per my dental hygienist with my 2 min brushing, twice daily. I changed the brush head to the sensitive brush head which is more comfortable for my gums. I am in my 70s and do have receding gums. I am happy with the Oral B toothbrush's effectiveness, but disappointed that I can't adjust the modes more easily and with confidence I've done so.
Written by a customer while visiting Oralb.com
Customer Rating
3
Mixed results
on June 29, 2025
Posted by: Tooth cleaner
Just bought this and love the cleaning action. However, the pressure sensor is way to sensitive and even goes off when just running it under water to clean it.
Response from Oralb.comBy Customer Care, June 30, 2025
We design our products with a variety of features to help our consumers with their oral care goals, and we can understand the frustration with the pressure sensor frequently activating on your Oral-B Pro 1000. All of our products go through extensive testing to ensure that they reach you in perfect condition, and this is not something that we would expect. We would love a chance to learn more about your experience so we are better able to assist you as well as get some additional information to our Quality Team, and encourage you to give our team a call at (800) 566-7252.
Written by a customer while visiting Oralb.com
Customer Rating
3
Charger Failed After 6 Months
on August 5, 2025
Posted by: Briansalomon1
Gender:Male
This is a decent value, and the brush is effective. However, the charger has failed after only 6 months. The charger was not dropped and did not get wet, it simply failed spontaneously.
Cons: Durability
Quality
3
Value
3
Response from Oralb.comBy Customer Care, August 6, 2025
We're very sorry that the charger for your brush has stopped working, Brian. Our products and packages go through many quality checks and we try our very best to ensure that each performs to our high standards. As well, we stand behind our power toothbrushes (and accompanying chargers) with a 2-Year Warranty. We appreciate your letting us know this happened, and we’d like to gather some details to further assist you. Please give our Oral-B Team a call at 1-800-566-7252 from 9AM -- 6PM EST Monday–Friday.
Written by a customer while visiting Oralb.com