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Customer Reviews Collected from Oralb.com |
Oral-B - Pro 1000 Electric Toothbrush - White
Average Customer Rating:
4.2
Rating breakdown 441 reviews
5 Stars
281
4 Stars
68
3 Stars
30
2 Stars
17
1 Star
45
52%of customers recommend this product.
(
50 out of
97)
Customer Reviews for Oral-B - Pro 1000 Electric Toothbrush - White
Customer Rating
1
DON'T BUY THIS MODEL!
on October 17, 2025
Posted by: NOT GOOD
I bought this toothbrush on Monday. It stopped working on Thursday! My previous Oral B lasted for years. I'm very disappointed in this one. Although other Oral B products may be good, DON'T BUY THIS MODEL!
Response from Oralb.comBy Customer Care, October 19, 2025
We're sorry to hear this, and we assure you we perform diligent testing on our rechargeable toothbrushes to ensure they operate as expected, and last at least 2-3 years with regular use. We're sharing your message with our Quality Assurance Team, and we'd love to learn more about your experience and assist you further. Please call us at 1-800-566-7252.
Written by a customer while visiting Oralb.com
Customer Rating
2
Pressure sensor doesn't work and no 2 min timer
on October 18, 2025
Posted by: Nando321
The reason for the 2 stars is that the pressure sensor doesn't work and there is no 2 minute timer (but it does alert you every 30s).
The device has 3 modes, like it says in the ad, but the manual states there are 4 modes.
The device has 3 modes, like it says in the ad, but the manual states there are 4 modes.
Response from Oralb.comBy Customer Care, October 20, 2025
Thank you for your review, Nando. We’re sorry to hear about your experience with the Pro 1000. Our products undergo numerous quality checks to ensure optimal performance. The Pro 1000 offers three modes: Daily Clean, Whiten, and Sensitive. Its pressure sensor stops pulsations if you brush too hard, preventing harmful over-brushing. It also includes an in-handle professional timer to help you brush for the dentist-recommended 2-minutes. A short stuttering sound at 30-second intervals reminds you to brush all four quadrants of your mouth equally, while a long stuttering sound indicates the end of the recommended 2-minute brushing time. Your feedback is important to us, and we’ll share it with our Quality Team. We’d be happy to assist you further; please call us at (800) 566-7252.
Written by a customer while visiting Oralb.com
Customer Rating
5
so good
on December 13, 2025
Posted by: brock coburn
Gender:Male
[This review was collected as part of a promotion.] it is so good my teeth are white..................
Cons: Quality, Durability
Pros: Quality, Durability
Quality
5
Value
5
Written by a customer while visiting Oralb.com
Customer Rating
1
Disappointing on many levels
on April 8, 2026
Posted by: sfemet
from California
My 15-year-old Sonicare electric toothbrush has worn out. I went online to look for a new one. Lots of advancements in 15 years, lots of reviews to analyze.
The Oral-B 1000 is highly recommended across many review sites. I was intrigued by the round brush head design, it looked like it would reach around my back teeth better than a traditional brush head shape.
I bought one based on those recommendations and I am really disappointed.
You can take minimalism too far.
The battery indicator is just a single green LED light, so there is no way to know how much power remains in the device. Cell phones, laptops, watches all have a battery icon or a display with percentage, something quickly identifiable as “power remaining.” I charged it out of the box and it took a shocking 24 hours before the little green flashing light shut off. My Sonicare charged in 8 hours.
The body of the toothbrush has a nice oval shape, but it is very slippery. The little golf ball-like dimples on the backside do nothing, my hand slips as I use it. It has two bumps on the back to keep it from rolling when laid down on the counter, but they really aren’t effective. The instructions say you can leave it on the charger all the time, not everyone has space on the bathroom counter for the charger, which uses electricity all the time.
There is a rubber section on the front of the handle, with a clearly marked on-off spot. However, there is no indication that the lower portion of that rubber section is where you change the brush mode. No markings, no lights, nothing to let you know which mode you are currently using.
Instead of a gentle vibration, this toothbrush makes an uncomfortable amount of noise and vibration for its size which isn’t pleasant inside your mouth. Instead of a gentle beep letting you know to move to the next quadrant, the device strongly vibrates twice.
It doesn’t shut off after two minutes. That’s ridiculous. I’ve used other electric toothbrushes and they all shut off after two minutes. Why would the designers leave that out? Instead, it vibrates three times to let you know that you have to push the off button. When I pressed the off button, it changed modes! I had to press it several times to shut it off.
The brush head has a remarkable number of faults. The stem is too short and too thick; I choked once or twice while trying to reach back teeth. It also has an odd hole in the front, where toothpaste and gunk can get inside. Photographs of the brush head don’t really give you a sense of the scale of the brush head which is surprisingly large and hard to maneuver around back teeth.
Interestingly, my spare Sonicare brush heads fit on the stem of the Oral-B, although they do not seat down completely. They fit in my mouth, get to all the corners and will do until I buy a new Sonicare.
No, I would not recommend this to a friend.
Quality
3
Value
3
Response from Oralb.comBy Customer Care, April 9, 2026
We’re very sorry about your experience. Our products are designed for comfort and ease of use, but preferences vary. Your safety is our top priority, and all Oral-B Pro 1000 Power Rechargeable brushes are thoroughly evaluated to be safe when used as directed. What you’ve described isn’t expected. Please call us at 1-800-566-7252 so we can learn more and assist.
Written by a customer while visiting Oralb.com
Ratings-Only Reviews
Based on the average of (5) ratings-only reviews
Overall Customer Rating
4.2
Would recommend? Yes
(
4 out of
5)
Performance
5
Quality
3
Value
3.8