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Customer Reviews Collected from Oralb.com |
Oral-B - Pro 1000 Electric Toothbrush - White
Average Customer Rating:
4.2
Rating breakdown 442 reviews
5 Stars
281
4 Stars
68
3 Stars
30
2 Stars
17
1 Star
46
51%of customers recommend this product.
(
50 out of
98)
Customer Reviews for Oral-B - Pro 1000 Electric Toothbrush - White
Customer Rating
3
Charger Failed After 6 Months
on August 5, 2025
Posted by: Briansalomon1
Gender:Male
This is a decent value, and the brush is effective. However, the charger has failed after only 6 months. The charger was not dropped and did not get wet, it simply failed spontaneously.
Cons: Durability
Quality
3
Value
3
Response from Oralb.comBy Customer Care, August 6, 2025
We're very sorry that the charger for your brush has stopped working, Brian. Our products and packages go through many quality checks and we try our very best to ensure that each performs to our high standards. As well, we stand behind our power toothbrushes (and accompanying chargers) with a 2-Year Warranty. We appreciate your letting us know this happened, and we’d like to gather some details to further assist you. Please give our Oral-B Team a call at 1-800-566-7252 from 9AM -- 6PM EST Monday–Friday.
Written by a customer while visiting Oralb.com
Customer Rating
1
DON'T BUY THIS MODEL!
on October 17, 2025
Posted by: NOT GOOD
I bought this toothbrush on Monday. It stopped working on Thursday! My previous Oral B lasted for years. I'm very disappointed in this one. Although other Oral B products may be good, DON'T BUY THIS MODEL!
Response from Oralb.comBy Customer Care, October 19, 2025
We're sorry to hear this, and we assure you we perform diligent testing on our rechargeable toothbrushes to ensure they operate as expected, and last at least 2-3 years with regular use. We're sharing your message with our Quality Assurance Team, and we'd love to learn more about your experience and assist you further. Please call us at 1-800-566-7252.
Written by a customer while visiting Oralb.com
Customer Rating
2
Pressure sensor doesn't work and no 2 min timer
on October 18, 2025
Posted by: Nando321
The reason for the 2 stars is that the pressure sensor doesn't work and there is no 2 minute timer (but it does alert you every 30s).
The device has 3 modes, like it says in the ad, but the manual states there are 4 modes.
The device has 3 modes, like it says in the ad, but the manual states there are 4 modes.
Response from Oralb.comBy Customer Care, October 20, 2025
Thank you for your review, Nando. We’re sorry to hear about your experience with the Pro 1000. Our products undergo numerous quality checks to ensure optimal performance. The Pro 1000 offers three modes: Daily Clean, Whiten, and Sensitive. Its pressure sensor stops pulsations if you brush too hard, preventing harmful over-brushing. It also includes an in-handle professional timer to help you brush for the dentist-recommended 2-minutes. A short stuttering sound at 30-second intervals reminds you to brush all four quadrants of your mouth equally, while a long stuttering sound indicates the end of the recommended 2-minute brushing time. Your feedback is important to us, and we’ll share it with our Quality Team. We’d be happy to assist you further; please call us at (800) 566-7252.
Written by a customer while visiting Oralb.com
Customer Rating
5
so good
on December 13, 2025
Posted by: brock coburn
Gender:Male
[This review was collected as part of a promotion.] it is so good my teeth are white..................
Cons: Quality, Durability
Pros: Quality, Durability
Quality
5
Value
5
Written by a customer while visiting Oralb.com
Customer Rating
1
48 hour battery life is NOT 2 WEEKS
on May 19, 2026
Posted by: JWest
Gender:Male
Battery charged overnight Sunday. Toothbrush is dead by Tuesday.
Cons: Quality, Durability
No, I would not recommend this to a friend.
Quality
1
Value
1
Response from Oralb.comBy Customer Care, May 19, 2026
We're sorry to learn about this. It's certainly not the experience we'd expect you to have, as all our toothbrushes undergo numerous quality control checkpoints before consumers buy them. Please call us at (800) 566-7252 so we can help.
Written by a customer while visiting Oralb.com
Ratings-Only Reviews
Based on the average of (5) ratings-only reviews
Overall Customer Rating
4.2
Would recommend? Yes
(
4 out of
5)
Performance
5
Quality
3
Value
3.8