Oralb.com Customer Reviews Collected from Oralb.com
Oral-B - Pro 1000 Electric Toothbrush - White
Average Customer Rating:
4.5 out of 5
4.5
Open Ratings Snapshot
Rating breakdown 940 reviews
5 Stars
698
4 Stars
146
3 Stars
40
2 Stars
17
1 Star
39
51%of customers recommend this product. 
(
47 out of 92
)
Customer Reviews for Oral-B - Pro 1000 Electric Toothbrush - White
Customer Rating
1 out of 5
1
Very poor design.
on February 13, 2019
Posted by: Weaton
from SCW, Az
Great toothbrush if you like gunk from your mouth flowing down your hand on on your clothes or floor. The openings in the brush head allow this gunk to just go to the out side on the head. Very poor design. Customer support just blows you off instead of trying to fix the design flaw.
No, I would not recommend this to a friend.
Quality
1 out of 5
1
Value
1 out of 5
1
Response from Oralb.comBy The Oral-B TeamFebruary 14, 2019
We’re sorry for any frustration; please know that we always want to help you in any way we can. The holes you see allow air inside the brush head-- this ensures that they dry fully between uses. We understand that this feature isn’t your favorite, and we’ve passed your entire experience to the rest of our team. Input from people like you help us create brushes that everyone will love, and we’re so glad you took the time to write. If there’s anything else we can help with, feel free to call us again at (800) 566-7252.
Written by a customer while visiting Oralb.com
Customer Rating
4 out of 5
4
Best choice ever made
on April 14, 2014
Posted by: Naely
I'm very satisfied with my purchase and it has helped me and my family to brush more effectively. Before I was using the Professional Care toothbrush, I was using the normal (manual) Oral-B toothbrush and I use to brush my teeth for at least 20 minutes because i didn't feel that 2 or even 5 minutes was good enough to clean my teeth. I remember brushing my teeth until it bleed and with the Professional Care toothbrush, 2 minutes is all I needed and if I'm not happy with 2 minutes, there is always another 2 minutes but at least I knew how long I was brushing my teeth for and it has not given me any harm to my teeth and gums.
Written by a customer while visiting Oralb.com
Customer Rating
5 out of 5
5
Couldn’t believe the difference made!
on March 31, 2020
Posted by: JF93
from Atlantic City, NJ
An electric toothbrush was recommended from my dentist to help reduce plaque build up on my back tooth & bottom front teeth.I purchased the Oral-B Pro 1000 around the end of February. After using the Oral-B Pro 1000 for about 1 week, day and night, I noticed my teeth were feeling much cleaner; I would run my tongue across my teeth and literally feel how smooth they’ve gotten from just a little over a week of usage. It’s now March 31st & there hasn’t been a single build of plaque on any of my teeth. I’m honestly in shock, I’ve had plaque buildup so quickly on my teeth for years & after flossing and brushing with a regular toothbrush twice a day & somehow the plaque still managed to slowly build on. With the Oral-B Pro 1000 my teeth literally feel like I just got a teeth cleaning at the dentist, no exaggeration. In addition, my gums are slightly pinker & I haven’t had bad breathe! If you’re hesitant about paying the price for this toothbrush, DON’T BE, I guarantee you will notice a huge difference. I can also guarantee you will NEVER go back to a regular toothbrush after purchasing this toothbrush. I have no regrets and will continue to recommend the Oral-B Pro 1000 to family and friends.
I would recommend this to a friend!
Quality
5 out of 5
5
Value
5 out of 5
5
Response from Oralb.comBy OralBApril 7, 2020
Hi!
Wow thank you for taking the time to write such a in-depth review of the Oral-B Pro 1000 Electric Rechargeable Toothbrush! That is such great news to hear you are achieving terrific results and that you will never be going back to a regular toothbrush.
Happy Brushing,
OralB
Written by a customer while visiting Oralb.com
Customer Rating
4 out of 5
4
One of the greatest purchase s I've ever made!
on February 25, 2014
Posted by: rdhjuliette
As a dental hygienist I always recommend toothbrushes to my patients with their best interest in mind. I love to test out toothbrushes on myself, my son and husband. As my husband is pretty sick of hearing why he should floss he was more concerned with the way his teeth felt. He was feeling sticky and cakey plaque all the time. He loves the just came from the dentist and had a great cleaning smooth feeling. I bought him this brush to have him test out mechanical toothbrushing for the first time. He said he felt as though he had just come back from the dentist and hasn't gone back to a regular toothbrush since! Thank you oral-b, that's one less mouth I need to worry about!
Written by a customer while visiting Oralb.com
Customer Rating
3 out of 5
3
No cover for the brush head
on June 8, 2020
Posted by: LWH1
from Vacaville Ca
Gender:Male
I bought the Pro 1000 a few days ago. I like using it but was disappointed it didn't come with a cover for the brush head when not in use. Very unsanitary. I'm taking it back.
No, I would not recommend this to a friend.
Quality
3 out of 5
3
Value
3 out of 5
3
Response from Oralb.comBy Oral-BJune 11, 2020
We hope that your return is a simple one for you, and we’ll be sure to share your thoughts with our toothbrush. If you’d like to share more with us or have any questions please just give us a call at 800 566-7252.
Written by a customer while visiting Oralb.com
Customer Rating
1 out of 5
1
too forceful
on July 26, 2020
Posted by: pjfs
Gender:Female
Bought this to replace a 3-speed Oral B that broke after use of use. I never had to lower the speed on the old one, and it was very comfortable at it's fastest speed. This has one speed, and I found it very uncomfortable. I will not use this - I feel like it is way too forceful on the teeth and gums.
No, I would not recommend this to a friend.
Quality
1 out of 5
1
Written by a customer while visiting Oralb.com
Customer Rating
2 out of 5
2
Terrible replacing the battery
on April 26, 2021
Posted by: LimeG25
from Tampa, Florida
Gender:Female
I was happy until I had to replace the battery. The YouTube videos showed people using "tools" to replace them. I had to destroy the bottom peice! Even the I'm not strong enough to remove that peice. It's like the manufacturers don't want you to replace the batteries, but buy A new toothbrush. Which is what I have to do(sad emoji). I won't buy another like this one though. Unfortunately, I have to search and spend more money (red mad face emoji)
No, I would not recommend this to a friend.
Quality
2 out of 5
2
Value
2 out of 5
2
Response from Oralb.comBy Maria PicardThe Oral-B TeamApril 29, 2021
We’re glad to hear you were happy with your Oral-B Pro 1000, and we’d like to help you get back to that. Please know all of our rechargeable electric toothbrushes come with a two-year warranty, but attempting to change the battery voids it. The reason we do not make our rechargeable electric toothbrushes with a replaceable battery is that the battery should not need to be replaced, and all of the electricals are sealed within the handle to be water-tight. We’d like to learn more about what happened so we can help further, please give us a call at (800) 566-7252.
Written by a customer while visiting Oralb.com
Customer Rating
1 out of 5
1
Battery can't last for even 2 minutes!
on November 21, 2013
Posted by: Saratomorrow
I bought it in Courts Singapore around only a month ago, at first it was alright, charging is only needed once a week. but after two weeks, the batter life shortened significantly, now I have to charge it EVERY TIME after use cause the red light indicator keeps flashing! and until this morning it just stopped working when I was still brushing my teeth. and the thing is I have followed the instructions carefully from the beginning--charing 17hrs the first time and allow the battery to die out before charge again...etc. Now I just cannot believe this is what "made in Germany" means...words cannot describe my frustration and disappointment now...
Written by a customer while visiting Oralb.com
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