Oralb.com Customer Reviews Collected from Oralb.com
Oral-B - Pro 1000 Electric Toothbrush - White
Average Customer Rating:
4.2 out of 5
4.2
Open Ratings Snapshot
Rating breakdown 435 reviews
5 Stars
280
4 Stars
68
3 Stars
28
2 Stars
16
1 Star
43
52%of customers recommend this product. 
(
50 out of 96
)
Customer Reviews for Oral-B - Pro 1000 Electric Toothbrush - White
Customer Rating
1 out of 5
1
Do Not buy this!
on September 16, 2020
Posted by: Jauhara
If I could, I would give a zero (no star) rating. I have owned an Oral-B electric toothbrush for almost 15 years. It had 2 different speeds, a 2 minute timer, and a nice sized battery charge adaptor, and it was an exceptional teeth cleaner....so it was the best one ever. However, the battery finally died and I had to get a new one. I figured that since my old was was so fantastic, that I would purchase a new one. Well these Toothbrushes are the absolute WORST ever! First of all, they are extremely loud...you can hear it from another room! They are not really powerful, but the vibration level is Horrible! I got a headache after the first time I used it. And lastly, the battery brush holder doesn't fit snuggly on the charge adapter, so it kind of swivels around Until finally getting in place...BUT my cat can knock it over just by walking by it! . I am deeply disappointed in this very inferior product And the money I spent on it. Do NOT BUY IT!
Cons: Quality
No, I would not recommend this to a friend.
Quality
1 out of 5
1
Value
1 out of 5
1
Response from Oralb.comBy Gabriel GigantiOral-BSeptember 17, 2020
We hope that you're feeling better, and are sorry to hear about your experience, Jauhara. We strive to provide only the best toothbrushes to our new and long time customers as each is quality tested thoroughly. You must have taken incredible care of your last brush to last 15 years! All of our brushes have an expected decibel range of 65-67 so if you feel as if yours is more this is certainly not something we'd expect to hear. We want to learn more from you for our Health & Safety Teams so please call us at 800 566-7252 when you have time, and afterward, we can see about making this up to you.
Written by a customer while visiting Oralb.com
Customer Rating
5 out of 5
5
How did I live without it?!
on January 19, 2020
Posted by: Smiling in OK
from OK
If I was rich, I would have a massage everyday. I'm not, but, now my gums and teeth get a massage twice a day with my new handy, dandy Oral-B 1000 toothbrush. I love it!
I would recommend this to a friend!
Response from Oralb.comBy OralBFebruary 10, 2020
Hi,
Nothing better than a massage for your teeth and gums!
Happy brushing,
OralB
Written by a customer while visiting Oralb.com
Customer Rating
1 out of 5
1
Do not buy
on September 1, 2020
Posted by: aking18
from Indiana
Gender:Female
I purchased these brushes for my family. I have been using close to a year and just noticed black build up inside the brush head. I had just replaced the head about 2-3 weeks prior. After brushing I was rinsing it with water and large chunks of black came out! I asked my husband to check his and the same thing! This is so gross! I would not recommend this toothbrush at all.
No, I would not recommend this to a friend.
Quality
1 out of 5
1
Value
1 out of 5
1
Response from Oralb.comBy Gabriel GigantiOral-BSeptember 2, 2020
This isn't something that we expect to hear, King. Our toothbrushes are actually made with nonporous material so that things normally can't hold on or grow on them. We recommend removing the brush head and completely rinsing and drying the brushes after each use as it sounds like this might be a build-up of not doing this over time. Please give us a call at 800 566-7252 when you have time so that we can share this with our Quality Assurance Team, and afterward, we can make sure this is the right brush for you.
Written by a customer while visiting Oralb.com
Customer Rating
1 out of 5
1
Spend More- Upgrade!
on November 13, 2020
Posted by: aanderson
from Chicago, Il
Gender:Female
I loved my last Oral B electric toothbrush. It died and I was gifted a SonicCare. I missed my OralB so much that my mom purchased this for me. I am BEYOND disappointed. It is obnoxiously loud and aggressive. It feels cheap. The pressure sensor light is very bright and distracting when brushing. Most disappointing is the lack of a two minute timer. Pulses every 30 seconds aren’t a two minute timer and I don’t know why they are being passed off as such. Oral B products are great, but there is a reason why this is the least expensive model. If you can afford it, upgrade.
Cons: Quality
No, I would not recommend this to a friend.
Quality
1 out of 5
1
Value
2 out of 5
2
Response from Oralb.comBy Maria PicardThe Oral-B TeamNovember 16, 2020
We appreciate your loyalty to Oral-B, but we never want to leave you feeling disappointed! It may help to know that the timer pulses every 30 seconds (short stuttering sound) to let you know when to switch areas of the mouth, but there's a longer stuttering sound when 2 minutes is up. The quality of our products is really important to us, so we'd like to learn more about your experience and help! Please give us a call at (800) 566-7252.
Written by a customer while visiting Oralb.com
Customer Rating
4 out of 5
4
Great cleaning
on December 3, 2019
Posted by: NumbGums
from Maine
This replaces my Sonicare brush. Spouse has an Oral B from her orthodontist, so it makes sense to have the same. The new cross head cleans well. The pressure sensor may activate, but seems to be set at a high pressure, ought to be lower to protect people from making their gums recede as mine have (from my over-zealous manual brushing days). Also I wish the charging light didn't flash so much and so long; wife's older model is even more obnoxious.
I would recommend this to a friend!
Written by a customer while visiting Oralb.com
Customer Rating
5 out of 5
5
Great toothbrush!
on December 11, 2019
Posted by: Sambo
from Gainesville,Ga
I have had it a week and I get excited every morning and night to brush my teeth! And my mouth feels so much cleaner :)
I would recommend this to a friend!
Written by a customer while visiting Oralb.com
Customer Rating
1 out of 5
1
Sprays toothpaste out of the neck
on November 2, 2021
Posted by: GSheehan
from Gainesville, Fl
Gender:Male
I have had this toothbrush for an entire year and have finally switched to a Phillips toothbrush. On the front and back of the neck of this oral b toothbrush, there are holes. When brushing my teeth, toothpaste/water sprays out of there and would either get on me, the mirror, or the counter. Good battery life, good shape, and I liked the toothbrush a lot except for this one feature that ruined it for me. I also used multiple replacement heads throughout the year and had the same problem. My new Phillips toothbrush does not have this problem.
Cons: Quality
Pros: Durability
No, I would not recommend this to a friend.
Quality
1 out of 5
1
Value
4 out of 5
4
Response from Oralb.comBy Maria PicardOral-BNovember 8, 2021
We'll be sure to share your feedback with our Development Team. We'd also like to let you know that the hole in the brush head is there by design. This lets excess water flow out of the brush if it gets inside (as well as toothpaste) so that it doesn't build up on the inside causing issues with the brush. However, since this wasn't what you expected please give us a call at (800) 566-7252. We'll be happy to see about making this up to you.
Written by a customer while visiting Oralb.com
Customer Rating
3 out of 5
3
What about Oral-B ProfessionalCare 500/d16
on March 1, 2013
Posted by: mig479
What about Oral-B ProfessionalCare 500/d16 which looks exactly the same ?
No, I would not recommend this to a friend.
Value
3 out of 5
3
Performance
3 out of 5
3
Written by a customer while visiting Oralb.com
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