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Customer Reviews Collected from lg.com |
LG - 5.0 Cu. Ft. 14-Cycle High-Efficiency Steam Top-Loading Washer - Graphite Steel
Average Customer Rating:
4.5
Rating breakdown 327 reviews
5 Stars
256
4 Stars
32
3 Stars
9
2 Stars
7
1 Star
23
87%of customers recommend this product.
(
279 out of
319)
Customer Reviews for LG - 5.0 Cu. Ft. 14-Cycle High-Efficiency Steam Top-Loading Washer - Graphite Steel
Posted by: Arud
from Maple Grove MN
Verified Purchase:Yes
Love everything about this washing machine. Great Steam options
Pros: ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Alex Rudich
from Maple Grove MN
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great washer. Great value and price point. Great customer service
Pros: ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: Akawash
from Tennessee
Verified Purchase:Yes
[This review was collected as part of a promotion.] It has a really nice size capacity for a big family that does laundry all the time.
Pros: Style/Design, ease of use, Features/Settings, Quality
I would recommend this to a friend!
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: Ace92127
from San Diego CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] We bought the LG Top Load Washer after our old front load broke down.
This has been the best washer ever!
The controls allow so many different choices washing modes it’s incredible.
Our clothes are coming out cleaner and fresher than ever before - and they were really good prior to this.
We live this machine and the wars it takes care of our clothes, bedsheets, etc.
LG products are the b!
This has been the best washer ever!
The controls allow so many different choices washing modes it’s incredible.
Our clothes are coming out cleaner and fresher than ever before - and they were really good prior to this.
We live this machine and the wars it takes care of our clothes, bedsheets, etc.
LG products are the b!
Pros: ease of use, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Kia1
from Washington
Verified Purchase:Yes
[This review was collected as part of a promotion.] I must admit, LG was the last product I wanted, due to my previous product I had with their name on it. So I was leery about it at first. However, I love my washing machine! I can wash my large comforters and not worry about a laundromat or cleaners. I haven’t had any problems with it at all. My dryer though, I no longer have because of a mechanical problem.
Pros: ease of use, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: John BIV
from California
Verified Purchase:Yes
We washed 2 blankets and left home for 3-4 hours. Came back and it was overflowing from the tip loader which flooded my first floor. I saw an OE code on the dash and I guess it has something to do with the overflow. The machine was supposed to even the weight of the load but when I turned off the washer one blanket was on the bottom and the other was floating which caused the overflow. After reading what the OE code means. Causing is uneven load.
No, I would not recommend this to a friend.
Quality
2
Features
5
Value
2
Response from lg.comBy ^DLI, LGE Social Media, October 29, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport with #VOC or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Jessi bell
from Harrisburg, NC
Verified Purchase:Yes
[This review was collected as part of a promotion.] The washer is okay except it barely puts any water in unless you put it on Bulky Bedding. I don’t know if things are as clean as I think since it barely uses any water. I use the “water plus” feature and that ads maybe two more inches of water.
No, I would not recommend this to a friend.
Quality
3
Features
4
Value
3
Response from lg.comBy ^DLI, LGE Social Media, November 5, 2021
Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers and date of purchase and we will be happy to assist you. ^Daphane
Written by a customer while visiting lg.com
Posted by: Washingmke
from Milwaukee
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have owned an LG washing machine for many years. They have always performed well and this one is no exception. It washes well and is quiet.
Pros: ease of use, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com