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Customer Reviews Collected from lg.com |
LG - 4.9 Cu. Ft. 12-Cycle High-Efficiency Top-Loading Washer - Graphite Steel
Average Customer Rating:
4.4
Rating breakdown 265 reviews
5 Stars
192
4 Stars
33
3 Stars
11
2 Stars
10
1 Star
19
86%of customers recommend this product.
(
220 out of
257)
Customer Reviews for LG - 4.9 Cu. Ft. 12-Cycle High-Efficiency Top-Loading Washer - Graphite Steel
Posted by: Lonnie62
from Owensboro KY
Verified Purchase:Yes
[This review was collected as part of a promotion.] This washer has great features. I especially like the depth of the tub. Not too deep for everyone to reach and extract the laundry.
Pros: Style/Design
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Mollie16
from Lincoln Ne
Verified Purchase:Yes
[This review was collected as part of a promotion.] My daughter had one and I liked it so much I bought myself one. It is a good product at a good price.
Pros: ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Robert2021
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought lg washer 5 years ago. It is broken now. it is expensive to repair.
Pros: ease of use
No, I would not recommend this to a friend.
Quality
1
Features
4
Value
3
Response from lg.comBy ^DLI, LGE Social Media, May 25, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message with #VOC on Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Yaels_
from New Jersey
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this washer few years back. It still runs beautifully and washes the clothing real well. Using the different features of the machine helps clean all kinds all clothing.
even my delicate clothing come out nice and real clean.
I love the option of delayed start it is very useful.
Only issue I have is the control panel broke and LG dont have this part available in stock for 2 months and I'm not sure how I can be without a working washer for so long with two little ones at home
even my delicate clothing come out nice and real clean.
I love the option of delayed start it is very useful.
Only issue I have is the control panel broke and LG dont have this part available in stock for 2 months and I'm not sure how I can be without a working washer for so long with two little ones at home
Pros: Style/Design, ease of use, Features/Settings, Performance
I would recommend this to a friend!
Quality
4
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Sad And Discouraged
from Farmington NH
Verified Purchase:Yes
[This review was collected as part of a promotion.] If you don’t plan on having your washer too long after the warranty runs out, it’s perfect for you. Over the 5 years I’ve had mine, I’ve lost the use of many of the controls and trying to get someone to repair in my area is impossible. So check on that before you buy!
Pros: Features/Settings
No, I would not recommend this to a friend.
Quality
3
Features
2
Value
2
Response from lg.comBy ^DLI, LGE Social Media, October 5, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport with #VOC or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: 2383
from Dacula, Ga. 30019
Verified Purchase:Yes
[This review was collected as part of a promotion.] See my photos below of the washer and damage to my house.
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Response from lg.comBy ^DLI, LGE Social Media, November 18, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport with #VOC or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Trixie76
from West Jordan, UT
Verified Purchase:Yes
[This review was collected as part of a promotion.] I was so excited to have a new washer that fits my comforter and quilts. No more going to the laundry mat. My comforter looks and smells clean. Great machine.
Pros: ease of use, Features/Settings, Performance
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: ld2016
from Illinois
Verified Purchase:Yes
[This review was collected as part of a promotion.] Multiple washing cycles allows for washung several different fabrics. Tired of paying laundromats to.clean my comforters, the load capacity is what sold me. This top loading unit is pretty sleek looking and is quiet when compared to other units. Cleans the clothes very well. On occasion there is a residue that resembles lint that will collect on my dark load which causes me to run it through the rinse cycle again. That would be the only negative I've experienced.
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Ratings-Only Reviews
Based on 1 ratings-only review
Overall Customer Rating
5
Would recommend? Yes
(
1 out of
1)
Features
5
Quality
5
Value
5