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Customer Reviews Collected from geappliances.com |
GE - 27.7 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water
Average Customer Rating:
4.2
Rating breakdown 1,572 reviews
5 Stars
921
4 Stars
333
3 Stars
131
2 Stars
90
1 Star
97
83%of customers recommend this product.
(
1,273 out of
1,541)
Customer Reviews for GE - 27.7 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water
Customer Rating
5
Great features work great a lot of space on it
on July 9, 2021
Posted by: Jjllamas
from San Clemente
Great features work great a lot of space on itI definitely recommend her to buy it
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Horrible. Run don’t walk.
on January 9, 2022
Posted by: Pardo900
from Deteoit mi
This fridge is a couple years old we have done nothing strange to it and basically all of the inside drawers and sidewall are falling apart. We purchased the warranty and the extended warranty however apparently that does not cover anything that’s “cosmetic”
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Guy@GEA, GE Appliances, January 18, 2022
Hello there, we appreciate you taking the time to reach out to us. We're so sorry to hear that your drawers are falling apart. We can imagine how frustrating this is for you considering this is certainly not the level of quality we hold ourselves to.
With that said, please know we'll be sure to share your feedback with our product development team for future consideration and we're wishing you the best.
Guy@GEA
With that said, please know we'll be sure to share your feedback with our product development team for future consideration and we're wishing you the best.
Guy@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
7 year old refrigerator
on July 28, 2022
Posted by: Kimruns
from Florida
I like the refrigerator very much except for a few problems such as nonfunctional ice maker and sweating inside the door with the ice maker, if you’re thinking the refrigerator will work for 10 years it might not
No, I would not recommend this to a friend.
Features
5
Performance
5
Quality
4
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Makes weird loud noises. Dumps ice in the freezer.
on May 27, 2023
Posted by: Xyz123xyz
from Rock Hill, SC
Interior lights quit working. Randomly makes really loud loud noises. A loud humming sound. Ice maker dumps ice in the freezer.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
1
Value
1
Response from geappliances.comBy Adrian@GEA, GE_Appliances, May 30, 2023
Hello! Thank you for taking the time to provide us with your valuable feedback. We are so sorry to hear that your internal lights have stopped working. There is LED lighting in the fresh food compartment and on the bottom of the fresh food doors to light the freezer compartment. An authorized technician will need to replace the LED light. Please call GE Appliances Service at 1.800.432.2737 to get these lights replaced.
We have also provided a list of unusual refrigerator sounds at the link below. If your refrigerator is making a sound listed below, service may be needed.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17473&_ga=2.67127128.898203024.1685453511-2082806389.1677780257
We are honored to have you as a part of the GE Appliances family. We hope with the information provided you are able to continue enjoying your refrigerator for many more years to come! - Adrian@GEA
We have also provided a list of unusual refrigerator sounds at the link below. If your refrigerator is making a sound listed below, service may be needed.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17473&_ga=2.67127128.898203024.1685453511-2082806389.1677780257
We are honored to have you as a part of the GE Appliances family. We hope with the information provided you are able to continue enjoying your refrigerator for many more years to come! - Adrian@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
High maintenance refrigerator
on October 26, 2023
Posted by: GLP2023
from TX
This refrigerator was purchased in 2015. It needed a program update for the fresh food fan. This was discovered after the fan failed. After the update the fan still doesn't last much longer than two years. I keep a new fan on top of the refrigerator for when it starts to make noise, I just go ahead and change it out. Now the door dispenser function for ice / water has stopped working. Also the fresh food light and the freezer light does not come on. I will try to replace the door feature circuit board.
No, I would not recommend this to a friend.
Features
5
Performance
2
Quality
2
Value
3
Response from geappliances.comBy Adrian, GE_Appliances, October 26, 2023
Hi! We appreciate you taking the time to provide us with your valuable feedback. We are so sorry to hear of your experience with this refrigerator. This is definitely not the consumer experience we want with any of our products. We recommend scheduling service with one of our certified technicians to get these issues properly diagnosed and resolved.
You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
We are honored that you chose GE Appliances for your home, and we are confident that our technicians will get your refrigerator back up and running as quickly as possible! - Adrian@GEAppliances
You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
We are honored that you chose GE Appliances for your home, and we are confident that our technicians will get your refrigerator back up and running as quickly as possible! - Adrian@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
2
Continual problems
on November 7, 2023
Posted by: Travt
from Dothan AL
We bought this fridge in 2016 and have problems with it every couple of years. First the control board for the deli drawer went out. Next one of the several fans stopped working. Food is freezing inside the fridge again so it appears fan(s) have gone bad again. This will be the last GE appliance I purchase.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Devin, GE_Appliances, November 8, 2023
Good morning,
We appreciate you taking the time to leave a review on your GE Appliances french-door refrigerator, model GFE28HSHSS. We are truly sorry to hear that the control board failed, the fan stopped working, and now food is freezing inside the fresh-food section. This is certainly not the quality that we expect, and your feedback ensures that our product design teams are aware of any changes or perfections we can make to improve the overall performance and convenience this appliance has to offer. We hope you will allow us the chance to make it up to you in the future. Thank you for your review! -Devin@GEAppliances
We appreciate you taking the time to leave a review on your GE Appliances french-door refrigerator, model GFE28HSHSS. We are truly sorry to hear that the control board failed, the fan stopped working, and now food is freezing inside the fresh-food section. This is certainly not the quality that we expect, and your feedback ensures that our product design teams are aware of any changes or perfections we can make to improve the overall performance and convenience this appliance has to offer. We hope you will allow us the chance to make it up to you in the future. Thank you for your review! -Devin@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
2
8 year old junk
on January 17, 2024
Posted by: Peu47
from Illinois
We really like the design and capacity and 2 ice makers when we purchased in 2015. However over the past 2 years the refrigerator has had several service calls . The problem lately is the lower shelves freeze and ice forms under the lower drawer. Temperature is set at 40 degrees but is variable when checked with thermometers. 32 degrees below to 40 top. We plan on buying a replacement shortly but will shy away from GE.
No, I would not recommend this to a friend.
Features
4
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Lauren, GE_Appliances, January 24, 2024
Hi - thanks for sharing your review and for being a part of the GE Appliances Family. We appreciate your feedback and apologize for the inconvenience you've experienced with your refrigerator. If you are finding a water or ice accumulation under the crispers, temperature or humidity controlled drawers or standard fruit and vegetable drawers in your refrigerator, it will require service to correct this. We hope this is helpful and feel free to reach out if there's anything we can assist with moving forward or if you decide to give our products another try. Take care. Lauren@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
4
Overall good fridge
on May 21, 2024
Posted by: Predator24a
from Lees summit,MO
Overall a good fridge. Cooling fan went out after about 2 years but was pretty easy to replace. Been running strong since then. Sometimes makes weird noises and I think it’s going out but keeps chugging alomg
I would recommend this to a friend!
Features
3
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com