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Customer Reviews Collected from geappliances.com |
GE - 27.7 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water
Average Customer Rating:
4.2
Rating breakdown 1,572 reviews
5 Stars
921
4 Stars
333
3 Stars
131
2 Stars
90
1 Star
97
83%of customers recommend this product.
(
1,273 out of
1,541)
Customer Reviews for GE - 27.7 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water
Customer Rating
5
Nice and Roomy!
on February 5, 2015
Posted by: Maggiesdad
from Morton, IL, United States
This is replacing a side by side. While the freezer is on the bottom, it has drawers in it, so you do not have to dig way deep for what you need to get out of the freezer. There are two icemakers, one in the door and one in the freezer. That will be good for backup! Lots of space on the doors. On the right side, there is room for gallons of milk, and the shelves are adjustable for height. The shelves on the left side are very narrow, mostly room for just jelly jars and slim ice cream topping type bottles. Two spacy drawers for fruit and vegetables and one drawers the is the width of the interior for meat, eggs, etc. It has some great features like turbo charging for fast cooling and an alarm if a door is left open. It looks like it will be a great refrigerator.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
1
great lighting
on August 19, 2015
Posted by: krissy25
from Illinois, United States
Purchased this fridge after having GE for 20 years. Thought brand could be trusted. Bottom ice maker which didn't fill initially, I was told to unplug refrigerator then plug back in, ice maker does work but took 4 days to fill and continue to have same issue with slow ice on bottom. I was told the filter needed to be changed, fridge less then 2 weeks old! Makes two types of very loud noises, certainly not normal. When initially heard noises thought someone was knocking at front door with dog barking running to door and also being woke up through the night from noises. Finally figured out it's the brand new refrigerator which I never expected. Water dispenser on door continues to drip well after used and no drip tray to catch it. Now wish I would have listened to previous reviews. Now stuck with something that doesn't work properly is pricey and certainly not intended to purchase on a regular bases. GE let me down on this one. Sad to see this happened on what I thought was such a good brand.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
2
Had to have this refrigerator fixed after 3 months
on September 23, 2015
Posted by: ADGordon
from Clovis, NM, United States
This was a replacement fridge for the same fridge we had bought in March and had issues with. Now we have only had this replacement for 3 months and the same issue of not cooling occurred.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
2
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
1
Died in less than 1.5 years
on December 5, 2017
Posted by: mismail
Very disappointed with the quality and service from GE Appliances. The refrigerator stopped working after less than 1.5 years of my purchase. According to the certified appliances lead technician it has an internal leak issue and is irreparable. I have been having terrible experience with this product that discourages me of buying or recommending any other GE Appliances.
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
1
Response from geappliances.comBy TREY@GEA, Consumer Service , December 8, 2017
Hello mismail - Thank you for contacting us. We regret to hear you're having this issue. This is certainly not something we would expect to occur. If you had this service completed through GE Appliances, please follow the next steps provided by the technician for an irreparable unit. If you did not use our service team, I recommend scheduling a service appointment with an authorized GE Appliance technician who can accurately diagnose and repair your appliance. You can schedule an appointment by calling 1-800-432-2737, Mon-Fri 7 am – 10 pm ET, Sat-Sun 8 am – 6 pm ET or schedule online anytime at: http://www.geappliances.com/ge/service-and-support/service.htm . GE Appliances technicians are certified specialists trained by the factory and supported by our technical assistance team. They use proprietary computer technology to more accurately diagnose the problem and make sure the appliance is fixed properly. No other servicer has this technology. - TREY@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
Poor purchase option.
on August 14, 2018
Posted by: Jbick49
from Minneapolis, MN
I have owned this appliance for over a year now and it is becoming quite a pain. The deli, beverage drawer in the bottom won’t stay shut anymore. Had to stop using the upper ice maker due to it leaking non stop. The water filters are over priced.
Also bought the electric range, dishwasher and microwave with the fridge and aside from the microwave they are all disappointing.
Overall I wouldn’t recommend purchasing this appliance.
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
2
Value
2
Written by a customer while visiting geappliances.com
Customer Rating
1
Filter is very hard to replace
on June 1, 2019
Posted by: Daniel64
from Shawano, WI
Difficult to engage water filter and reset reminders
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
2
LEMON gfe28hshdss
on May 20, 2020
Posted by: FS106
from west palm beach, fl
Since the day I got the gfe28hshdss side by side anything that could go wrong DID. Almost every year for 5 years. Food spoiled due to temperature changed. Its the fan, circuit board, it needs a calibration. 5 years REALLY 5 years of service. Not worth the $$$. LEMON REFRIGERATOR.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
1
Worst refrigerator I ever owned
on August 28, 2020
Posted by: Anonymous
from Des Moines
Going on year five of this crappy refrigerator motherboard went out within the first six months never has cooled and froze the way it really should now it’s 58° all froze up inside
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Written by a customer while visiting geappliances.com