lg.com Customer Reviews Collected from lg.com
LG - 23.8 Cu. Ft. Bottom-Freezer Refrigerator - Stainless-Steel
Average Customer Rating:
4.1 out of 5
4.1
Open Ratings Snapshot
Rating breakdown 94 reviews
5 Stars
46
4 Stars
29
3 Stars
7
2 Stars
4
1 Star
8
82%of customers recommend this product. 
(
69 out of 84
)
Customer Reviews for LG - 23.8 Cu. Ft. Bottom-Freezer Refrigerator - Stainless-Steel
Customer Rating
5 out of 5
5
Easy to maintained and clean.
on August 26, 2014
Posted by: Thomas
from Virginia, USA
It is a large product for two people. But it was worth expense. Very quite. Very ample room. Met my families needs. Especialy when children and grandchildren visit for meals. I would highly recommend LG products. We shop for two weeks looking for Bottom-Freezer even with french doors. But the choice came to size that fit in our kitchen.
VERY GREAT!!!!
Pros: Performance, Style/Design, easy to use, Features/Settings, Quality
I would recommend this to a friend!
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
Beautiful!
on September 7, 2014
Posted by: Shirt1
from Tucson, AZ, USA
We can't fit a double door unit in our kitchen...this one fits and looks good doing it! The bottom freezer is great for access to items and has great storage space. Matches perfectly with our LG dishwasher, stove and microwave! It put the finishing touch on our recently remodeled kitchen. Love it!
Pros: Performance, Style/Design, easy to use, Quality
I would recommend this to a friend!
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
4 out of 5
4
Frig is great. Freezer is lg but food gets buried
on October 24, 2014
Posted by: JWH
from Michigan, USA
Love the large customizable frig and the stylish looks. Freezer is harder to get used to. Things on top are easy to see but sometimes we have to dig for things that have worked their way to the bottom.
Pros: Style/Design, Features/Settings, Quality
I would recommend this to a friend!
Quality
5 out of 5
5
Features
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
Largest fridge to fit in the available opening
on June 29, 2015
Posted by: mik369
from Libertyville, IL, USA
We have looked for so long for a replacement fridge to fit the opening in our kitchen and this was just perfect. We wanted to stay with a frrezer on the bottom. Plenty of room and so far so good. I do not get the noise in the icemaker that some reviewrs mention. We are very happy with this unit and only wish there is a way to guard against prints on the stainless steel finish.
Pros: easy to use, Quality
I would recommend this to a friend!
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
4 out of 5
4
GOOD PRODUCT — EXCEPT....
on February 25, 2018
Posted by: ShellyKelly
from Northridge, CA
[This review was collected as part of a promotion.] While I do like this refrigerator, it has one weak area. The Crisper cover is not braced well on the sidewalls. The center support is designed well, but I have now replaced the cover assembly twice since the tracking for the drawers has cracked. This causes the crisper drawers to sit on the bottom on the outer side. When this happens, it can also break the clips that hold the drawer in place.
Pros: Performance
I would recommend this to a friend!
Quality
4 out of 5
4
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
4 out of 5
4
Great Fridge, not so great Ice maker.
on March 20, 2018
Posted by: JohnnyWanny
from Huntsville, Alabama
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bought this item back in 2015. Haven't had any major issues other than the Ice Maker. The water line assembly is defective and I didn't have any issues finding a replacement part but have issues in understanding exactly how to install it. It is not mentioned with either the replacement part or the manual exactly on how to do it.
Pros: Style/Design, ease of use, Quality
No, I would not recommend this to a friend.
Quality
4 out of 5
4
Features
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
1 out of 5
1
Do NOT buy!
on March 24, 2022
Posted by: DISAPPROVE
from CALIFORNIA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Owning this refrigerator has proven that LG refrigerators are NOT made to last. The refrigerator is about 7 yrs old. I've had multiple issues with it. Recently an LG Service Technician attempted to repair it (twice), then stated it was unrepairable.
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
1 out of 5
1
Features
2 out of 5
2
Value
2 out of 5
2
Response from lg.comBy SandySocial MediaMarch 25, 2022
We understand your concerns and looking at your case this was approved in our returns department under case number DRN220322324373.^Sandy
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
9 years and only one issue (recent)
on July 2, 2024
Posted by: m and lw
I purchased this refrigerator in 2015 and have not had any issues with it at all until the defroster heater went out a couple weeks ago. Because it's been such a good unit, it's been repaired rather than replaced. That's an example of a great product!
Written by a customer while visiting lg.com
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