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Customer Reviews Collected from geappliances.com |
GE - 1.7 Cu. Ft. Over-the-Range Microwave - Slate
Average Customer Rating:
4.4
Rating breakdown 12,084 reviews
5 Stars
7,877
4 Stars
2,534
3 Stars
765
2 Stars
353
1 Star
555
87%of customers recommend this product.
(
9,410 out of
10,776)
Customer Reviews for GE - 1.7 Cu. Ft. Over-the-Range Microwave - Slate
Customer Rating
5
Love the slate color!
on October 9, 2021
Posted by: Jee9890
from Ohio
This microwave is large enough to do everything we need to do. It is our second microwave of exactly the same model.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
1
Not good
on October 10, 2021
Posted by: Jimwater
from Rochester,ny
This unit is only two years old and it does not heat any more.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Mike@GEA, GE Appliances, October 12, 2021
Hello,
We're so sorry to know that your microwave is not heating and certainly understand how devestating that is.
If your microwave runs but is not heating, there could be one of many components that is not working properly.
Please make sure the “Timer” function was not inadvertently used.
Check to ensure the door is closed securely. Open the door and close it firmly. This confirms the engagement of the door's safety mechanisms.
For safety reasons, we offer no do-it-yourself repair advice on microwave ovens. There is an internal high voltage capacitor which can hold a high voltage charge even after the microwave has been unplugged. Also, special equipment is generally needed to make a diagnosis for the repair needed.
If the above suggestions do not solve the problem and the microwave still won't heat, we recommend contacting service. You can schedule an appointment by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
We hope this helps. Mike@GEA
We're so sorry to know that your microwave is not heating and certainly understand how devestating that is.
If your microwave runs but is not heating, there could be one of many components that is not working properly.
Please make sure the “Timer” function was not inadvertently used.
Check to ensure the door is closed securely. Open the door and close it firmly. This confirms the engagement of the door's safety mechanisms.
For safety reasons, we offer no do-it-yourself repair advice on microwave ovens. There is an internal high voltage capacitor which can hold a high voltage charge even after the microwave has been unplugged. Also, special equipment is generally needed to make a diagnosis for the repair needed.
If the above suggestions do not solve the problem and the microwave still won't heat, we recommend contacting service. You can schedule an appointment by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
We hope this helps. Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Easy to use
on October 10, 2021
Posted by: Marcy12
from At Louis
I like the preset buttons there are only a few so it is not overwhelming and easy to use
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Replacement microwave
on October 10, 2021
Posted by: PADix
from Delran, NJ
Old OTR GE microwave (10-11 yrs old) had better button arrangement and fan was quieter.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Nice microwave
on October 11, 2021
Posted by: Bax767
from Euless, TX
Great little microwave. Works well. Just two minor annoyances:
First, you need to reset the clock after a power outage. There’s no reason at this point in time that GE cannot build a microwave that remembers the time.
Second, most microwaves have a steel top in the interior cooking chamber that facilitates the attachment of a magnetic food splash cover. This one doesn’t, so I have to keep it a separate cabinet. Not as convenient.
First, you need to reset the clock after a power outage. There’s no reason at this point in time that GE cannot build a microwave that remembers the time.
Second, most microwaves have a steel top in the interior cooking chamber that facilitates the attachment of a magnetic food splash cover. This one doesn’t, so I have to keep it a separate cabinet. Not as convenient.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Good price for the features you get.
on October 11, 2021
Posted by: Ed82
from Omaha
I like that it is not as tall as the competition. It fits nicely in the cabinet.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Love it!
on October 11, 2021
Posted by: kennyf
from Olathe, KS
I use this daily. The microwave works great and looks even better!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
A Bit Disappointed
on October 12, 2021
Posted by: Stampy59
from Minnesota
I needed a microwave fast and chose the one that fit best in my current budget and was immediately available. Closing the door sounds cheap and tinny. Also, I have to press very hard to get the various feature options to operate. Definitely not kind to the touch. The bottom line is it works.
No, I would not recommend this to a friend.
Features
4
Performance
4
Quality
3
Value
3
Response from geappliances.comBy Chris@GEA, GE_Appliances, October 13, 2021
Hello, we appreciate your review. We’re sorry to hear of your concern regarding the design and operation of your new microwave. We appreciate you providing us this feedback and we will pass it along to our microwave product development team for future improvement. Please know that we value your business and apologize for any unexpected inconvenience this may have caused. -Chris@GEA
Written by a customer while visiting geappliances.com