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Customer Reviews Collected from geappliances.com |
GE - 1.7 Cu. Ft. Over-the-Range Microwave - Slate
Average Customer Rating:
4.4
Rating breakdown 12,084 reviews
5 Stars
7,877
4 Stars
2,534
3 Stars
765
2 Stars
353
1 Star
555
87%of customers recommend this product.
(
9,410 out of
10,776)
Customer Reviews for GE - 1.7 Cu. Ft. Over-the-Range Microwave - Slate
Customer Rating
1
Very Disappointed
on January 7, 2022
Posted by: GE Beware
from Michigan
Previously owned a GE microwave for 10 years that had to be replaced. After installing this one, noticed the vent fan constantly runs while cooking and is very loud. Saw this in other reviews when I started looking. Lastly, it just recently quit working after 2 months. Last time I look at GE.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Chris@GEA, GE_Appliances, January 12, 2022
We appreciate you reaching out and are sorry to hear that your microwave stopped operating properly so soon into its lifespan. We know the frustration that comes from an appliance not operating in the way we want and apologize for any frustration this has caused. We truly value your feedback and have passed it along to our microwave design and development team for future improvement and consideration. Additionally, we were able to locate your service confirmation number and see that you have an appointment to repair your microwave on 1/18 between 8am and 12pm. We are confident our service technician will be able to properly diagnose and repair your microwave. Please feel free to contact us any time with questions you may have as we are always here to help. -Chris@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great looking and wonderful features!
on January 7, 2022
Posted by: djhowser
from Minnesota
I am amazed at the updated style and features of my GE microwave. From the added settings control to the easy mount system.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Cleans easy and it cooks very even
on January 7, 2022
Posted by: Mahlze
from Elk city ok
Easy hoke up and microwave mounts easy above stove
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Good product small buttons
on January 8, 2022
Posted by: Dicker Johnson
from Bardstown,ky
Small hard to read buttons . I was used to using one with big buttons.
I would recommend this to a friend!
Features
3
Performance
5
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Nice microwave
on January 8, 2022
Posted by: Mary4428
from Fredericktown Ohio
Have has this microwave for a little over a month and am very happy with it.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
1
Broken Door Handle
on January 8, 2022
Posted by: Nole2009
from Tallahassee, FL
Had this microwave for 3 years, the day before Thanksgiving, the door handle broke off. Frustrated with the use of cheap plastic parts that keep breaking on this and the other GE appliances purchased for a kitchen remodel.
No, I would not recommend this to a friend.
Features
4
Performance
4
Quality
1
Value
3
Response from geappliances.comBy Chris@GEA, GE_Appliances, January 14, 2022
Oh no, we are so sorry that your microwave's door handle has broken off and know how frustrating this would be. This is certainly not something we would expect to happen and would love to help. Microwave door repairs must be done by a qualified technician. If you haven't done so already, we recommend scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can schedule service online at: https://www.geappliances.com/ge/service-and-support/service.htm or by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET. We hope this helps! -Chris@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Super quiet!
on January 9, 2022
Posted by: Mom of 3
from Danville PA
Has great easy to use features! Fits nicely above my GE range, highly recommend!!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Looks Great! Install instructions.
on January 9, 2022
Posted by: CaseyCTW
from Boise,ID
Microwave looks great, works perfect. The beverage and popcorn buttons actually work perfectly for reheating coffee or making a bag of popcorn. Only improvement would be on the install instructions for rotating the blower fan for a rear facing vent. The power wire feeding the blower has to be moved to come in from the opposite side but the instructions don’t make that clear. Otherwise no issues.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com