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Customer Reviews Collected from geappliances.com |
GE - 1.7 Cu. Ft. Over-the-Range Microwave - Slate
Average Customer Rating:
4.4
Rating breakdown 12,080 reviews
5 Stars
7,875
4 Stars
2,533
3 Stars
765
2 Stars
353
1 Star
554
87%of customers recommend this product.
(
9,408 out of
10,773)
Customer Reviews for GE - 1.7 Cu. Ft. Over-the-Range Microwave - Slate
Customer Rating
5
Great microwave, easy install too!
on June 13, 2022
Posted by: Trish115
from Fort Myers FL
Looks great, works great, quiet, easy install. It’s the total package!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Stopped after 1 year of moderate to low use
on June 13, 2022
Posted by: Aj0901
from Austin
We barely use the microwave. May be couple times to warm up milk. The microwave made some scary lightening like sparks and sound and then stopped working. This was barely after 1 year of low use.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Elliot@GEA, GE Appliances, June 14, 2022
Hi there, thank you for taking the time to reach out with this review. We are so sorry to hear that your microwave has had issues so soon in its lifespan, and we can definitely imagine how frustrating this would be for you.
We would recommend disconnecting your microwave from power and discontinuing use of it. We have reached out to you via email to collect some information and provide some next steps, so please be on the lookout for that. We look forward for the opportunity to assist you with this matter. -Elliot@GEA
We would recommend disconnecting your microwave from power and discontinuing use of it. We have reached out to you via email to collect some information and provide some next steps, so please be on the lookout for that. We look forward for the opportunity to assist you with this matter. -Elliot@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features and easy to use.
on June 14, 2022
Posted by: Budcristello
from Flagler Beach
Good quality product. We installed the microwave a few weeks ago and is working well. No issues.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great oven
on June 15, 2022
Posted by: malouK12
from north babylon ny
It was a good choice .This oven is really great with the new features(heat sensor for the fan to automatically start. Easy programming pad, and cook food really fast
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great product and price
on June 15, 2022
Posted by: DonB507
from Superior Wisconsin
Have always owned GE products because they last a long time
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Satisfied with purchase
on June 15, 2022
Posted by: LJRM
from Lynchburg, VA
Have only used it a couple of times. Very pleased with purchase.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Terrible - Quit working
on June 16, 2022
Posted by: JYHH
I bought this microwave for a VRBO. It quit working during my first guests stay. I have been on hold with GE for 30 minutes and cannot get any help.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Mike@GEA, GE Appliances, June 20, 2022
Oh no!
This is not the kind of thing we want to hear about. We're terribly sorry to hear that your microwave stopped working and that you have had difficulty with getting service. One of our agents is going to email you to help resolve this. Be sure to watch for it. Mike@GEA
This is not the kind of thing we want to hear about. We're terribly sorry to hear that your microwave stopped working and that you have had difficulty with getting service. One of our agents is going to email you to help resolve this. Be sure to watch for it. Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
2.5 years and it's noticeably weaker
on June 16, 2022
Posted by: ChicagolandDave
from Chicago
Good product with nice features, buuuttt - the wife and I have both noticed that it is taking at least 45-60 seconds longer to heat coffee. Seems like it's losing power at a surprisingly fast rate. Not so good.
No, I would not recommend this to a friend.
Features
4
Performance
2
Quality
2
Value
1
Response from geappliances.comBy Mike@GEA, GE Appliances, June 20, 2022
Hey,
Thanks so much for for reviewing this sleek looking microwave. We're quite sorry to hear that it is taking longer to heat your coffee and understand how concerning that is. Make sure to check the power levels and adjust them as needed. Instructions on changing the power level can be found on page 8 of the manual.
https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-7000095.pdf&_ga=2.19747064.1110831936.1655729801-1399050172.1598645166
Let us know if you require further assistance. Mike@GEA
Thanks so much for for reviewing this sleek looking microwave. We're quite sorry to hear that it is taking longer to heat your coffee and understand how concerning that is. Make sure to check the power levels and adjust them as needed. Instructions on changing the power level can be found on page 8 of the manual.
https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-7000095.pdf&_ga=2.19747064.1110831936.1655729801-1399050172.1598645166
Let us know if you require further assistance. Mike@GEA
Written by a customer while visiting geappliances.com