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Customer Reviews Collected from geappliances.com |
GE - 1.7 Cu. Ft. Over-the-Range Microwave - Slate
Average Customer Rating:
4.4
Rating breakdown 12,075 reviews
5 Stars
7,872
4 Stars
2,532
3 Stars
764
2 Stars
353
1 Star
554
87%of customers recommend this product.
(
9,406 out of
10,771)
Customer Reviews for GE - 1.7 Cu. Ft. Over-the-Range Microwave - Slate
Customer Rating
5
Excelente
on December 4, 2022
Posted by: Eguie
from Puerto Rico
Se ve buen producto y ya veremos cómo funciona wuju
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great microwave! It has alot of features.
on December 5, 2022
Posted by: Gorgeous G
from Frisco, Texas
Awesome product by GE. This microwave does the job.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Just an Okay Product
on December 6, 2022
Posted by: Larry127
from New Jersey
Our new over-the-stovetop microwave over, model JVM6175SK5SS, is the next line in a previous, similar model. It does not seem to be made as wekk -- seems a bit tinny. Also, the rotating dish seems a bit clumsy to use and makes some odd noises whuile the plate is rotating.
No, I would not recommend this to a friend.
Features
4
Performance
2
Quality
3
Value
3
Response from geappliances.comBy Lauren@GEA, GE Appliances, December 7, 2022
Hello – we appreciate your thoughts regarding your new microwave. We’re sorry to hear that you’re not enjoying the overall feel of your new appliance and have been experiencing some odd noises. That is certainly not the ownership experience we strive for and will be sure to share your feedback with our design team, as they are always looking for ways to improve our products.
This article provides some great descriptions of normal sounds that you may experience with a microwave: https://products.geappliances.com/appliance/gea-support-search-content?contentId=15900&_ga=2.165587519.1282816242.1670339913-508599395.1669214566&_gac=1.40168342.1669477791.EAIaIQobChMIytq6nJjM-wIVdYlbCh2EygDYEAQYAyABEgKiffD_BwE
If none of those descriptions match the sounds you’re hearing, we suggest taking advantage of your warranty and scheduling service by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm -- We hope this is helpful and that you continue to enjoy your new microwave for years to come. Warm regards. Lauren@GEA
This article provides some great descriptions of normal sounds that you may experience with a microwave: https://products.geappliances.com/appliance/gea-support-search-content?contentId=15900&_ga=2.165587519.1282816242.1670339913-508599395.1669214566&_gac=1.40168342.1669477791.EAIaIQobChMIytq6nJjM-wIVdYlbCh2EygDYEAQYAyABEgKiffD_BwE
If none of those descriptions match the sounds you’re hearing, we suggest taking advantage of your warranty and scheduling service by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm -- We hope this is helpful and that you continue to enjoy your new microwave for years to come. Warm regards. Lauren@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
It's fine. Nothing special
on December 6, 2022
Posted by: jen2222
from indianapolis
It's fine and does the job, but nothing special! Looks good and matches my stove so I like that. Just doesn't wow me on features. and It is loud during operation.
Features
3
Performance
3
Quality
4
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Quality products that you can always depend
on December 6, 2022
Posted by: watchmountain
from Ocean Park Washington
We have been GE customers for decades, when our other brand name microwave quit our first choice was to replace it with a GE that matched the other kitchen appliances. Our new GE microwave even has more features.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Buyer beware
on December 6, 2022
Posted by: Frown
from Everett, Wa
This microwave did perform fairly well until this past month when it stopped heating food! I had this for only 3 years. I guess it’s meant to end its function after 3 years!
No, I would not recommend this to a friend.
Features
5
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Lauren@GEA, GE Appliances, December 8, 2022
Hey there – thanks for taking the time to review your microwave. It’s great to see that you have been enjoying the features and appearance of your microwave! We’re sorry to hear that you’re having issues with it not heating food. It’s understandable how disappointing it is and apologize for any inconvenience this has caused you.
If your microwave runs but is not heating, there could be one of many components that is not working properly. First, please make sure the “Timer” function was not inadvertently used. Also, check to ensure the door is closed securely. Open the door and close it firmly. This confirms the engagement of the door's safety mechanisms.
For safety reasons, we offer no do-it-yourself repair advice on microwave ovens. There is an internal high voltage capacitor which can hold a high voltage charge even after the microwave has been unplugged. Also, special equipment is generally needed to make a diagnosis for the repair needed.
If the above suggestions do not solve the problem and the microwave still won't heat, we recommend scheduling service by calling 1-800-432-2737 or scheduling online at https://www.geappliances.com/ge/service-and-support/service.htm
We hope this helps and please feel free to reach out any time if there is any way we can be of assistance. Take care. Lauren@GEA
If your microwave runs but is not heating, there could be one of many components that is not working properly. First, please make sure the “Timer” function was not inadvertently used. Also, check to ensure the door is closed securely. Open the door and close it firmly. This confirms the engagement of the door's safety mechanisms.
For safety reasons, we offer no do-it-yourself repair advice on microwave ovens. There is an internal high voltage capacitor which can hold a high voltage charge even after the microwave has been unplugged. Also, special equipment is generally needed to make a diagnosis for the repair needed.
If the above suggestions do not solve the problem and the microwave still won't heat, we recommend scheduling service by calling 1-800-432-2737 or scheduling online at https://www.geappliances.com/ge/service-and-support/service.htm
We hope this helps and please feel free to reach out any time if there is any way we can be of assistance. Take care. Lauren@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Replaces a 1992 GE Microwave
on December 6, 2022
Posted by: Redboat
from Orange CA
We have replaced a 1992 GE Convection Microwave with a much newer model. We find it as a plugin and play. Sensor cooking is great feature and is far easier to use. Good product and priced fair.
I would recommend this to a friend!
Features
5
Performance
5
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Good size. Good functions
on December 6, 2022
Posted by: Hawaiian girl
from Hnl Hi
It was easy to install. The size is perfect. It runs fairly quietly
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
5
Written by a customer while visiting geappliances.com